Motorlet Ltd Reviews 

1,341
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 148 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpfulness and professionalism of the staff, noting their excellent service throughout the process, making interactions pleasant and productive. Reviewers frequently highlight the exceptional customer service and quick responses to inquiries, ensuring a smooth and easy experience from start to finish. The entire process, from initial inquiry to vehicle delivery, is consistently described as straightforward and efficient, with many people appreciating the timely execution. However, some customers also noted occasional issues with communication regarding updates and follow-ups, particularly after delivery.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their helpfulness,... See more

Service

People report positive experiences with service, often describing it as excellent, efficient, and impeccable... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the proactive and transactional... See more

Response time

Clients share positive opinions on response times, with many reviewers highlighting the quick and efficient... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All the team at Motorlet were so helpful in arranging the process of leasing 2 vehicles, delivery was perfect. Cars were presented perfectly too. Highly recommend this company to anyone looking to... See more

Company replied

Rated 5 out of 5 stars

First time going down the car leasing route, Motorlet was recommended to me by a friend and they have not disappointed. Max gave great service, answering all my questions and keeping me in the loop ev... See more

Company replied

Rated 5 out of 5 stars

Never leased a car before and it was a family member who pointed me in Motorlet’s direction. The customer service is top tier from Alex and I was informed about every update every step of the way. Can... See more

Company replied

Rated 5 out of 5 stars

I couldn’t recommend a Wendy, Nina and the team enough. Really efficient service. I got sent quotes quickly with responsive replies to questions. Wendy liaised with Audi efficiently and kept me update... See more

Company replied


Company details

  1. #8 of 36 best companies in Leasing service

Written by the company

Motorlet Limited is a nationwide vehicle supplier who specialise in both business and personal contract hire and lease.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(1,341)

143 reviews in the last 12 months

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Rated 5 out of 5 stars

An epic service, highly recommend! Especially Sian! 😉

Sian went above and beyond to match me with the right car within a tight spec and timeframe. She was proactive, detail focused, and kept everything moving seamlessly from start to finish. Communication was clear throughout and I always felt confident things were in hand. A genuinely excellent experience. Would highly recommend Sian and the team at Motorlet.

25 March 2026
Unprompted review
Motorlet Ltd logo

Reply from Motorlet Ltd

Thank you for leaving us a great review Ashley, we are so pleased Sian went above and beyond to match you with the right car and you had an excellent experience. We will keep you updated on your order, kind regard Wendy

Rated 5 out of 5 stars

Amazing service from Motorlet

Amazing service, consistently kept me up to date with arrival of our car. Super responsive when answering queries and always pleasant and courteous.

25 March 2026
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Reply from Motorlet Ltd

Thank you for leaving us great review Catriona, we are so pleased you had amazing service and we were pleasant and courteous. We look forward to arranging your next lease, kind regards Wendy

Rated 5 out of 5 stars

Sian was amazing from start to finish

Sian was amazing from start to finish. Providing clear and concise information. Excellent service.

When Wendy stepped in, it was as good and a seamless transition.

25 March 2026
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Reply from Motorlet Ltd

Thank you for leaving us a great review Andy, we are so pleased you had amazing service from start to finish and thank you for your comments about Sian and myself, it is very much appreciated. We look forward to arranging your next lease, kind regards Wendy

Rated 5 out of 5 stars

Efficient, courteous business!

Efficient, courteous service from all staff, at all stages of arranging the lease, and delivering the car.
All costs were clearly explained to me, at the various stages of making the deal.
I know I can phone the company (and get through easily!) if I have any queries before and after receiving the car
The guy who delivered the car came at the agreed time, and was very helpful in explaining the controls

23 March 2026
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Reply from Motorlet Ltd

Thank you for leaving us a great review Ross, we are so pleased you found us to be efficient and courteous at all stages, from arranging the lease to delivering the car. We are here for any queries either before or after delivery. Thank you for your comments about the driver also, that is great. We look forward to arranging your next lease, kind regards Wendy

Rated 5 out of 5 stars

Personally and personable

Wendy was great and very personable , quick to answer queries and keeping me in the loop, great service

18 March 2026
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Reply from Motorlet Ltd

Thank you for leaving us a great review Dean and thank you for your comments about myself, it is very much appreciated and I am so pleased you had great service. We look forward to arranging your next lease, kind regards Wendy

Rated 5 out of 5 stars

A pleasure to deal with from start to…

A pleasure to deal with from start to finish. Very quick to respond to queries on either email or whatsapp. Highly recommend, and will be a returning customer.

16 March 2026
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Reply from Motorlet Ltd

Thank you for leaving us a great review Gavin, we are so pleased we were a pleasure to deal with from start to finish and were very quick to respond to any queries. It is great to hear you would highly recommend us and you will be a returning customer.We look forward to arranging your next lease, kind regards Wendy

Rated 5 out of 5 stars

First class service and attention from…

First class service and attention from start to finish.
Would gladly recommend

10 March 2026
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Reply from Motorlet Ltd

Thank you for leaving us a great review Mr Warburton, we are so pleased you had first class service and attention from start to finish and you would gadly recommend us, kind regards Wendy

Rated 5 out of 5 stars

Great customer service

Currently awaiting delivery of our new vehicle, however the process this far has been simple and smooth with quick responses from Sian, providing a top class service.

Look forward to delivery soon!

4 March 2026
Unprompted review
Motorlet Ltd logo

Reply from Motorlet Ltd

Thank you for leaving us a great review Sam, we are so pleased Sian has provided top class service. We will keep you updated on your order and arrange the delivery as soon as we can, kind regatrds Wendy

Rated 5 out of 5 stars

Great experience with this Company.A very professional and swift process

A very professional and swift process. Kept up to date at all times with swift responses. Deal secured as described within two days. Sian is credit to Motorlet.

4 March 2026
Unprompted review
Motorlet Ltd logo

Reply from Motorlet Ltd

Thank you for leaving us great review Tony, we are so pleased you had a great experience and Sian kept you upto date and secured the deal within two days. We will keep you updated on your order, kind regards Wendy

Rated 5 out of 5 stars

Excellent service from start to the…

Excellent service from start to the delivery of the vehicle

2 March 2026
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Reply from Motorlet Ltd

Thank you for leaving us a great review Mohammed, we are so pleased you had excellent service from the start to the delivery of your vehicle. We look forward to arranging your next lease, kind regards Wendy

Rated 5 out of 5 stars

Service from Sian at Motorlet has been…

Service from Sian at Motorlet has been great! Answered all my daft questions!

Great service - much appreciated!

25 February 2026
Unprompted review
Motorlet Ltd logo

Reply from Motorlet Ltd

Thank you for leaving us a great review David, we are so pleased you had great service from Sian and she answered all of your questions. We will keep you updated on your order, kind regards Wendy

Rated 5 out of 5 stars

Great customer service made our…

Great customer service made our agreement seem effortless. Ongoing support was provided by Wendy. We received our vehicle in a very timely manner.

19 February 2026
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Reply from Motorlet Ltd

Thank you for leaving us a great review Nafees, we are so pleased the great service made your agreement seem effortless and you received your vehicle in a timely manner. We look forward to arranging your next lease, kind regards Wendy

Rated 5 out of 5 stars

Superb from start to finish

Superb from start to finish. Ordering process and customer service was simple and straightforward. Then the aftercare was first class from Wendy. Kept up to date throughout regarding build and delivery. A person and company that clearly care and value customers. Quite refreshing in this day and age.

11 February 2026
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Reply from Motorlet Ltd

Thank you for leaving us a great review Simon, we really appreciate your comments and we are so pleased the ordering process and customer service was simple and straighforward. Thank you for your comments about myself and the company, we really do care and value our customers. We look forward to arranging your next lease, kind regards Wendy

Rated 5 out of 5 stars

Great Service!

The entire process was smooth — from clicking the Motorlet link to the new car arrival at doorstep. I must thank Wendy and Josh especially for their prompt responses even over the Xmas period! Wendy kept me informed at all stages which put my concerns to rest. Great service. Thank you all for your help and support.

28 January 2026
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Reply from Motorlet Ltd

Thank you for leaving us a great review Jane, we are so pleased you had great service and thank you, your very welcome from Josh and myself. We look forward to arranging your next lease, kind regards Wendy

Rated 5 out of 5 stars

Very friendly and approachable service

Very friendly and approachable service, I was guided on every step about my car booking till I received my car. Wendy has been extremely helpful.

17 February 2026
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Reply from Motorlet Ltd

Thank you for leaving us a great review Hina, we are so pleased we were very friendly and approachable and thank you for the comments about myself, it is very much appreciated. We look forward to arranging your next lease, kind regards Wendy

Rated 5 out of 5 stars

Wendy at Motorlet helped me obtain my…

Wendy at Motorlet helped me obtain my new car in a professional manner with a minimum of fuss

17 February 2026
Motorlet Ltd logo

Reply from Motorlet Ltd

Thank you for leaving us a great review David and thank you for your comments about myself, I am so pleased I helped you obtain your new lease in a professional manner with minimum fuss. We look forwad to arranging your next lease, kind regards Wendy

Rated 5 out of 5 stars

Del due Mar 26

Extremely helpful, nothing was too much hassle, no matter how many questions about specs or going over things I needed before deciding. Sian was a huge help from start to my order being placed!

9 February 2026
Unprompted review
Motorlet Ltd logo

Reply from Motorlet Ltd

Thank you for leaving us a great review Candice, we are so pleased Sian was a huge help and she answered all of your questions before deciding on your lease. We will keep you updated on your order, kind regards Wendy

Rated 5 out of 5 stars

Brilliant from start to finish

This is the third car we have moved over on our fleet to Motorlet. The service is second to none and they work hard to obtain the best deal possible for the customer. We have since ordered a fourth car and intend to stick with this company for all of our company leases in future.

Wendy has been amazing as always, excellent customer care from start to finish. Rob was also brilliant, getting us the best deal on the latest two cars we have taken on.

Thanks again for everything.

12 February 2026
Motorlet Ltd logo

Reply from Motorlet Ltd

Thank you for leaving us a great review Paul, we are so pleased this is the third car that has been delivered, with a fourth on it's way. Thank you for the comments about Rob and myself, it is very much appreciated and we are very pleased you have moved your fleet over to Motorlet. We look forward to arranging your next lease, kind regards Wendy

Rated 5 out of 5 stars

Great Service!

Wendy was brilliant in arranging my new vehicle. She kept me up to date and replied timely to questions. The best service I have had with car leasing!

12 February 2026
Motorlet Ltd logo

Reply from Motorlet Ltd

Thank you for leaving us a great review Jag and for your comments about myself, it is very much appreciated. I am so pleased to hear this is the best service you have had with leasing a car. we look forward to arranging your nexr lease, kind regards Wendy

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