All the team at Motorlet were so helpful in arranging the process of leasing 2 vehicles, delivery was perfect. Cars were presented perfectly too. Highly recommend this company to anyone looking to... See more
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Review summary
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What people talk about most
Reviews shaping this summary
First time going down the car leasing route, Motorlet was recommended to me by a friend and they have not disappointed. Max gave great service, answering all my questions and keeping me in the loop ev... See more
Company replied
Never leased a car before and it was a family member who pointed me in Motorlet’s direction. The customer service is top tier from Alex and I was informed about every update every step of the way. Can... See more
Company replied
I couldn’t recommend a Wendy, Nina and the team enough. Really efficient service. I got sent quotes quickly with responsive replies to questions. Wendy liaised with Audi efficiently and kept me update... See more
Company replied
Company details
- #8 of 36 best companies in Leasing service
Written by the company
Motorlet Limited is a nationwide vehicle supplier who specialise in both business and personal contract hire and lease.
Contact info
Upton House, SG8 5AY, Royston, United Kingdom
- 03332026668
- customerservices@motorlet.co.uk
- motorlet.co.uk
4.9
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wendy is superb
Wendy is brilliant at delivering timely, frequent, highly professional communication, with the human touch, at every stage which is just what you need really. Couldn’t praise more highly. Would recommend every time.
9 February 2026
Reply from Motorlet Ltd
Thank you for leaving us a great review Ed and thank you for your comments about myself, it is very much appreciated. We are so pleased you would recommend us and we look forward to arranging your next lease, kind regards Wendy
Good experience
Sian was fantastic, very helpful and really tried her best to help us find what we wanted. She was very approachable and always responded quickly. Within two days we had signed and now await car delivery. Many thanks Sian.
Life would be a lot easier with more Sian’s around.
4 February 2026
Unprompted review
Reply from Motorlet Ltd
Thank you for leaving us a great review Ban, we are so pleased Sian was fantastic and very helpful and the order was all signed and in placed in 2 days. We will keep you updated in your order, kind regards Wendy
Highly Recommended
Sian was extremely efficient, quick to respond to questions and very pleasant to deal with. The ordering process was clear and straight forward... by far the best experience I have had when ordering a new vehicle.
5 February 2026
Unprompted review
5 star service
Wendy kept me well updated from order to delivery and responded very quickly to any queries I had. She was friendly, professional, helpful and approachable. Highly recommend.
13 January 2026
Reply from Motorlet Ltd
Thank you for leaving us a great review Natalie and for your comments about myself, it is very much appreciated. We are so pleased you would highly recommend us and we look forward to arranging your next lease, kind regards Wendy
Great service
Great service from start to finish. Max from getting the deal and Wendy’s customer service. Recommended!
26 January 2026
Reply from Motorlet Ltd
Thank you for leaving us a great review Michael, we are so pleased Max and myself gave great service from start to finish and you would recommend us. We look forward to arranging your next lease, kind regards Wendy
Dealing with Sian has been an excellent…
Dealing with Sian has been an excellent experience. Sian deals with things very quickly and efficiently, leaving nothing to chance. It's not often you come across such good customer service. I am thankful for the opportunity to deal with Motorlet and in particular with Sian.
2 February 2026
Unprompted review
Reply from Motorlet Ltd
Thank you for leaving us a great review Nilesh, we are so pleased it has been an excellent experience dealing with Sian and she dealt with things very quickly and efficiently. We will keep you updated on your order, kind regards Wendy
Wendy John -review
Wendy was very helpful from my first enquiry to managing to get my car delivered early and follow up.
Give her a promotion.
Thanks
28 January 2026
Reply from Motorlet Ltd
Thank you for leaving us a great review Joseph and thank you for the comments about myself, they are very much appreciated. I am so pleased we were able to arrange the delivery early, kind regards Wendy
Efficient, Responsive, Clear & Friendly Experience
Easy, seamless experience with Sian to set up a new lease for an Audi A3. Communicated clearly and was able to help accommodate for my delivery requests with the dealer. Highly recommend, and looking forward to receiving my new vehicle.
15 January 2026
Unprompted review
Reply from Motorlet Ltd
Thank you for leaving us great review Conor, we are so pleased you had an easy and seamless experience with Sian arranigng your new lease. We will keep you updated on the progress of your order, kind regards Wendy
Reply from Motorlet Ltd
Thank you for leaving us great review Aaron, we are so pleased you had great communication and service. We look forward to arranging your next lease, kind regards Wendy
Great experience with Wendy.
Great experience with Wendy.
I felt looked after all the way through the process and was updated at every stage. Very helpful and considerate.
23 January 2026
Reply from Motorlet Ltd
Thank you for leaving us a great review Sam and thank you for your comments about myself. I am so pleased you felt looked after and you were kept updated at every stage. We look forward to arranging your next lease, kind regards Wendy
Reply from Motorlet Ltd
Thank you for leaving us a great review Stuart, we are so pleased you had excellent communication and you would highly recommend us. We look forward to arranging your next lease, kind regards Wendy
Business Lease
I recently leased a vehicle through Motorlet, and the experience has been excellent from start to finish. Sian there was professional, responsive, and made the whole process incredibly straightforward.
Any questions I had were answered quickly and helpfully.
19 January 2026
Unprompted review
Reply from Motorlet Ltd
Thank you for leaving us a great review Peter, we are so pleased Sian was professional, responsive and made the whole process incredibly straightforward. We will keep you updated on your order, kind regards Wendy
Excellent experience
Excellent experience with Alex and Wendy from start to finish. First time having a lease car and I asked so many questions. They always responded promptly and gave me the answers I needed. Wouldn’t hesitate to use again. Thank you!
15 January 2026
Reply from Motorlet Ltd
Thank you for leaving us a great review Josef, we are so pleased you had an excellent experience with Alex and myself and you wouldn't hesitate to use us again. We look forward to arranging your next lease, kind regards Wendy
Great communications and service
Great communications and service. Very helpful and always quick responses. Sian and Wendy were excellent
9 January 2026
Reply from Motorlet Ltd
Thank you for leaving us a great review Andy, we are so pleased you had great communication and service and thank you for your comments about Sian and myself, it is very much appreciated. We look forward to arranging your next lease, kind regards Wendy
Amazing service by Wendy from Motorlet
Amazing service by Wendy from Motorlet, when I first inquired about a new Lease..Wendy came to the rescue and provided an exceptional service and Kept me in the loop on process. Communicated very well and assisted on the finance of the car right through to ordering and having the car delivered. Would highly recommend Wendy from Motorlet.
6 January 2026
Reply from Motorlet Ltd
Thank you for leaving us a great review Aftab and thank you for your comments about myself, it is vey much appreciated. We are so pleased you would recommend us and we look forward to arranging your next lease, kind regards Wendy
great service
from start to finish the team at motorlet were great would highly recommend
23 December 2025
Reply from Motorlet Ltd
Thank you for leaving us a great review Damian, we are so pleased our team were great from start to finish and you would highly recommend us. We look forward to arranging your next lease, kind regards Wendy
From start to finish, flawless service
From start to finish, ordering has been very easy, and their customer service is fantastic.
Max helped me with ordering two vehicles, and was great even when I wanted to change the make of one of them after the order went in.
Wendy from customer services has been absolutely fantastic, keeping in regular contact with updates on delivery dates, and has been quick to respond when I've asked further questions along the way. On delivery day, Wendy kept in touch with updates, and checked in to ensure everything was going well after the car had arrived with me.
I truly cannot think of any way in which the service from Motorlet could be improved; an absolutely first class experience.
19 December 2025
Reply from Motorlet Ltd
Thank you for leaving us a great review Justin, we are so pleased you have had flawless service, from Max at the ordering stage, to then myself for arranging the delivery and keeping you updated. We really do appreciate your comments and review. I will keep you updated on your second order, kind regards Wendy
Reply from Motorlet Ltd
Thank you so much Ibraheem, your comment is very much appreciated. We look forward to arranging your next lease, kind regards Wendy
The service was outstanding from…
The service was outstanding from beginning to end.
25 December 2025
Unprompted review
Reply from Motorlet Ltd
Thank you for leaving us a great review Nathan, we are so pleased the service was outstanding from beginning to the end. We look forward to arranging your next lease, kind regards Wendy
5* service
Max & Wendy were so helpful in organising the lease for my new car. They were attentive, informative and kept me up to date at every step of the process. I will definitely be using Motorlet again for my next car.
23 December 2025
Reply from Motorlet Ltd
Thank you for leaving us a great review Daniel, we are so pleased Max and myself were helpful, attentive, informative and kept you up to date every step of the process. We look forward to arranging your next lease, kind regards Wendy
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