I was greeted on arrival and seen by a member of staff very quickly. I felt supported to find a car of my choice and given guidance on all my options during my purchase. The service from start to fini... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
On arrival we were asked our details and offerd a drink.we sat down had a chat and gave them the paperwork and every thing they needed for my old car.T hey then took me to new car to look it over,I de... See more
The customer service very helpful and friendly dealing with Keanan Uppal when I bought my Car is MG HS hybrid plus very nice and looking after me through all the process. This my second car from... See more
Company replied
Got exactly what i wanted in the car, so that was the main plus. Perhaps i should have been more insistent on getting a full tour of the car given there are a couple of unexpected niggles. But the s... See more
Company replied
Company details
- #56 of 90 best companies in Car dealer
- #27 of 54 best companies in Used car dealer
Written by the company
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Written by the company
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Contact info
2 Lichfield Road, B6 5SU, Birmingham, West Midlands, United Kingdom
- 0121 7561839
Over 1000 new cars every week
4.7
Excellent
513 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Had a few teething problems when buying…
Had a few teething problems when buying my car but the staff were all very helpful and the issues were sorted for me and I was able to drive away with my new car.
10 April 2026
Unprompted review
Reply from Motorpoint - Birmingham
We're happy to hear that our staff were helpful in resolving the initial problems you experienced. Thank you for your feedback and we hope you enjoy your new car!
Thank you
Motorpoint
Excellent service
Excellent prompt service by someone with a smile and a sense of humour
2 April 2026
Reply from Motorpoint - Birmingham
We appreciate you taking the time to leave us a review. We're so pleased to hear you were happy with our prompt service. Thank you.
Thank you
Motorpoint
i had an excellant experience working…
i had an excellant experience working with dawid Kucharski at motorpoint Birmingham, he was professional knowledgeable, and not to pushy. he took the time to answer all my questions. i highly recommend Dawid.
31 March 2026
Reply from Motorpoint - Birmingham
We're happy to hear that you had such a positive experience. We appreciate your highlighting the professionalism and knowledge of our team. Thank you for your recommendation!
Thank you
Motorpoint
Great Service from Birmingham Branch…
Great service from Katie and the manager at the Birmingham branch both of whom were super helpful and went above and beyond. Sean Podmore from Burnley, who we dealt with initially, was also very helpful and efficient. We’re delighted with our car and would highly recommend buying from Motorpoint.
31 March 2026
Reply from Motorpoint - Birmingham
We're happy to hear about the great service you received from our team. We appreciate your kind words and are so glad you're delighted with your car. Thank you for recommending us!
Thank you
Motorpoint
Wow super impressed
Wow super impressed. Highly recommend this place to buy your car. Great staff, excellent customer service. No pressure put on you to buy, absolutely fabulous. A great big shout out to Adil, Gurj & Sion who made my purchase perfect including a follow up call from Sion to ensure I was happy. Great work team Motorpoint Birmingham. This'll be my go to place whenever I need a new car.
11 March 2026
Reply from Motorpoint - Birmingham
We're super pleased to hear you were impressed with your car buying experience. It's great to know our team provided excellent service without pressure. We appreciate your recommendation and are glad you're happy with the follow-up.
Thank you
Motorpoint Birmingham
Thank you
Motorpoint
Excellent service
Excellent service. Our sales' consultant, Sion, was extremely helpful in suggesting and showing me a variety of car options available which were in my price range and suited what I'd asked for. The process from start to finish was smooth with all the steps such as insurance, road tax and finance being handled for me which made the whole experience easier and less stressful! A very well organised and efficient system.
2 April 2026
Reply from Motorpoint - Birmingham
We're happy to hear that you received excellent service and that our consultant was helpful in showing you suitable car options. It's great to know that the process was smooth and efficient, making the experience easier for you. We appreciate your feedback!
Thank you
Motorpoint
Great service
Very friendly, informative service. Booked test drive and then time to collect car, very efficient and great price.
8 March 2026
Reply from Motorpoint - Birmingham
We appreciate you taking the time to leave us a review. We're so glad to hear that you found our service friendly and informative and that you got a great price.
Thank you
Motorpoint
The team is really friendly and…
The team is really friendly and helpful. This is my second purchase from motorpoint. I have never had any problem with them.
27 March 2026
Reply from Motorpoint - Birmingham
We're happy to hear that our team was friendly and helpful during your purchases. Thank you for your continued trust and positive feedback; it means a lot to us.
Thank you
Motorpoint
We had a couple of minor issues with…
We had a couple of minor issues with the car, but the staff sorted them out in a professional way,now all good 👍
18 March 2026
Reply from Motorpoint - Birmingham
We appreciate your feedback and are pleased that our staff professionally resolved the car issues to your satisfaction. Thanks for sharing your experience!
Thank you
Motorpoint
Excellent service start to finish
20 March 2026
Reply from Motorpoint - Birmingham
We're glad you enjoyed your experience with us! Thank you for sharing your positive feedback; we appreciate it.
Thank you
Motorpoint
Sion and keenan
Sion. Keenan and the manager whose name I didn't get were professional and very helpful.
19 March 2026
Reply from Motorpoint - Birmingham
We're glad you had a positive experience. We appreciate you mentioning how helpful our team was during your visit. Thank you for your feedback.
Thank you
Motorpoint
Excellent service from start to finish…
Excellent service from start to finish reasonably priced car very good hand over in Birmingham the staff there made the buying experience easy and efficient top marks from me
19 March 2026
Reply from Motorpoint - Birmingham
We appreciate you sharing your feedback! We're happy to hear that the team made your buying experience easy and efficient, and that you found our car reasonably priced. Thank you!
Thank you
Motorpoint
No pressure from sale assistant
No pressure from sale assistant, everyone was friendly. All were helpful and accommodating. Will be back when we need an upgrade.
13 March 2026
Reply from Motorpoint - Birmingham
We're happy to hear that you found our team friendly and helpful, with no sales pressure. Thank you for the positive feedback; we look forward to seeing you again!
Thank you
Motorpoint
I am still waiting for proof of 3rd…
I am still waiting for proof of 3rd service by e mail I have requested this several times
17 March 2026
Reply from Motorpoint - Birmingham
Hi James,
I have spoken to your sales advisor who has advised this has been sent this morning.
I hope this clears up your enquiry .
Motorpoint
Reply from Motorpoint - Birmingham
We're glad you found the process easy from beginning to end. Thank you for your positive feedback; we appreciate it.
Thank you
Motorpoint
Sales rep took care of everything and…
Sales rep took care of everything and was super. No hiccups and went smoothly. Thank you
8 March 2026
Reply from Motorpoint - Birmingham
We're happy to hear that the sales representative provided excellent service! We appreciate your positive feedback and are glad everything went smoothly.
Thank you
Motorpoint
Listening staff,they explain well all…
Listening staff,they explain well all you need to know.
27 July 2025
Reply from Motorpoint - Birmingham
We're glad to hear that our staff provided helpful explanations. Thank you for your positive feedback; we appreciate it!
Thank you
Motorpoint
experience at motorpoint
the staff could not have been more helpful
glad I went to motorpoint every thing easy
less stress just what you need when buying
a new car. thanks guys..........
9 March 2026
Reply from Motorpoint - Birmingham
We're so happy to hear that our staff were helpful and that you found everything easy and less stressful. Thank you for choosing Motorpoint!
Thank you
Motorpoint
Excellent service from Ben and all…
Excellent service from Ben and all the staff .
Very pleased with my purchase .
2 March 2026
Reply from Motorpoint - Birmingham
We appreciate you taking the time to leave us a review. We're so glad you were pleased with your purchase and our excellent service.
Thank you
Motorpoint
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.