Motorpoint - Derby Reviews 

Its been great experience. I bought my car two weeks ago and Jake was very helpful and very professional dealing with many aspects of my car sale. Thank you 🎈♥️🚗

Absolutely fantastic! The whole process was so easy and simple. Found a car I loved, did the paperwork and the car was mine, all in a matter of a few hours. Everyone was very helpful. Fully recommend Motorpoint Derby.

If there is zero rating, I would have put that down. Very unprofessional attitude and they are time wasters

Staff were very friendly and helpful.

Everyone was extremely helpful

Jake Blount, was the person who has attend me since the beggining and his support made all difference for we choose Motorpoint. Trully recommend it.

Everything looked and sounded great when deciding on ordering a Lexus UX except it was not at my local ( Chingford ) so paid to have it delivered there... they missed the date which caused me major problems ... I had to cancel !no updates to say it wouldn't be there on time... just the opposite and on one occasion we went to Chingford to look at a model and they had no idea where it was or the keys ! oh and it was no ones job to find... all in all ... USELESS !!

Friendly efficient staff made the experience for me.

We had to go back the next day to collect the vehicle as it was not taxed. (It was a Sunday)

Motorpoint staff made the whole process of part exchange as stress free as it can be.
They were partcularly patient with my customer error on the bank lump sum payment!

This is my third car purchase with Motorpoint and I would happily recommend them to others.

When I first contacted Motorpoint by phone and told them what I was looking for, I felt very rushed. I felt I was pushed into buying a car I had never seen. As it happened when I went to look at it I loved it and the guys at Motorpoint Derby were very nice. My biggest regret, however is that I didn’t look at other cars. While a really nice car it only has one key and I was unaware of how expensive Smart keys are. Because of the nature of the key, I feel extremely vulnerable with only one key. later learnt that the price they paid for the car would be reduced because of this but do not think that was reflected in the price I paid for it.

Absolutely fabulous customer service from Bailey Never felt pressured into anything No question was too daft. When I went to collect my car again fabulous customer service from Kyla Explained everything about the car again for me. Even topped my fuel up and brought ice cream (for everyone in that day)
Totally recommend.

The whole experience of buying a near brand new car was not only exciting from the start, but was made all the more pleasurable by the helpful and friendly sales people at Motorpoint. It really was such an easy and quick process all round. I really can’t recommend them highly enough. The quality of both the car and the service was exceptional!

Sales guys didn’t know everything but they showed a willingness to try and find answers.

Absolutely fabulous customer service from Bailey Never felt pressured into anything No question was too daft. When I went to collect my car again fabulous customer service from Kyla Explained everything about the car again for me.
Totally recommend.

Alex was great at helping me choose a new car given certain aspects that I wanted (bigger, boot space, automatic and something a little different in colourway). He took to the time to guide me through different vehicles and made the process of part exchange seamless.

Friendly staff ease of transaction good value for money

Great selection of cars, always excellent customer service

Any easy,seamless transition of one vehicle to another.

I was most impressed by the whole experience of buying a car at Motorpoint, Derby. The sale staff were efficient, knowledgeable and helpful. I felt they were genuinely trying to do the best for me and were not intent on pressuring me into buying additional features I did not want. It was genuinely a positive experience.