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Motorpoint - Edinburgh Reviews 

511
TrustScore 4.5 out of 5

4.6

25 Baileyfield Road, EH15 1BT Portobello, Edinburgh, GB


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See what reviewers are saying

Rated 4 out of 5 stars

+Being able to wander round the cars without sales staff harassing. +Great quality car at reasonable price. +Friendly service. +A lot of process done ahead of time on phone or online. - No... See more

Rated 5 out of 5 stars

Motorpoint made sure everything was ready to go and had the car clean and tidy, The staff were very friendly and helpful with any questions or advice i needed on the car i had bought. Got the car at a... See more

Rated 5 out of 5 stars

Couldn't praise the staff more highly, especially Sanjay who was an absolute star, Craig was also very helpful. Could not have been more patient and helpful. The company should be proud they have staf... See more

Rated 5 out of 5 stars

I honestly couldn’t have asked for a better experience selling my car to Motorpoint. I got my initial valuation online and then booked an appointment to take the car in. By the time I went al... See more


Company details

  1. #56 of 90 best companies in Car dealer
  2. #26 of 54 best companies in Used car dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • 25 Baileyfield Road, EH15 1BT, Portobello, Edinburgh, United Kingdom

  • 0131 608 3637
Promotion box for Motorpoint - Edinburgh

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.6

Excellent

TrustScore 4.5 out of 5

511 reviews

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4.6

All reviews

(511)

6,017 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy buying process, excellent customer service

Easy buying process, great selection of cars, competitive pricing, good clear communication, usual upselling but not pushy.
Purchased car was in excellent condition and impeccably clean inside and out.
Observed condensation inside near side front headlight unit, noted by sales agent and advised to contact Motorpoint if problem persists in future and it will be addressed.
Will recommend Motorpoint to friends and family

28 November 2025
Motorpoint - Edinburgh logo

Reply from Motorpoint - Edinburgh

We're glad you enjoyed your experience, from the easy buying process to the car's condition. Thank you for noting the communication and the headlight condensation; we'll be sure to assist if it persists. We appreciate your recommendation!

Thank you
Shannen

Rated 5 out of 5 stars

My daughter's first car

My daughter hadn't driven a manual car for a number of years and Lewis, who was dealing with our purchase, took the time to take her out and let her get used to the controls. He was extremely helpful and made things go very smoothly.

27 November 2025
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Reply from Motorpoint - Edinburgh

We're happy to hear that the assistance provided was helpful and made the purchase process smooth. We appreciate you taking the time to share your positive experience with us.

Thank you
Shannen

Rated 5 out of 5 stars

Great experience at the Edinburgh…

Great experience at the Edinburgh store. Found me the perfect car with a great trade in price for my old car! All staff were so friendly and helpful, especially Connor Paton who went above and beyond to answer all my questions. Will definitely be a returning customer.

26 November 2025
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Reply from Motorpoint - Edinburgh

We're delighted you had such a positive experience at our Edinburgh store. It's great to hear that our team found you the perfect car and offered a satisfactory trade-in price. We appreciate your kind words and look forward to seeing you again.

Thank you
Shannen

Rated 5 out of 5 stars

Great service from Steven a credit to the company

Great service from Steven, helpful and explained everything, right through to the drive away all was explained and kept informed

28 November 2025
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Reply from Motorpoint - Edinburgh

We're happy to hear that you found the service helpful and informative. It's great to know that everything was explained well, and we appreciate your positive feedback!

Thank you
Shannen

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, very informative on any questions I had, fully explained every step of the process.

19 November 2025
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Reply from Motorpoint - Edinburgh

We're happy to hear that you found our customer service excellent and informative. We appreciate you taking the time to share your positive experience with us.

Thank you
Shannen

Rated 5 out of 5 stars

I was looked after very well throughout…

I was looked after very well throughout the process

25 November 2025
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Reply from Motorpoint - Edinburgh

We're happy to hear that you were looked after well. Thank you for sharing your positive experience with us; we appreciate it.

Thank you
Shannen

Rated 5 out of 5 stars

Can’t fault the chaps at the Edinburgh…

Can’t fault the chaps at the Edinburgh branch! All very easy and straightforward.

18 November 2025
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Reply from Motorpoint - Edinburgh

We're happy to hear that your experience at the Edinburgh branch was easy and straightforward. Thank you for your positive feedback!

Thank you
Shannen

Rated 5 out of 5 stars

Easy transference and good customer…

Easy transference and good customer service

10 November 2025
Motorpoint - Edinburgh logo

Reply from Motorpoint - Edinburgh

We're happy to hear that you found the transference easy. We appreciate your kind words regarding our customer service.

Thank you
Shannen

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish, very knowledgeable and helpful would definitely recommend to anyone

3 November 2025
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Reply from Motorpoint - Edinburgh

We're happy to hear that you found our service excellent and our team knowledgeable. Thank you for your recommendation; we appreciate your positive feedback!

Thank you
Shannen

Rated 4 out of 5 stars

Good choice of vehicles at a fair…

Good choice of vehicles at a fair price. Knowledgeable non pushy staff.

14 November 2025
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Reply from Motorpoint - Edinburgh

We're happy you found a good selection at a fair price and helpful staff. Thank you for your positive feedback; we appreciate it!

Thank you
Shannen

Rated 5 out of 5 stars

Really it was down to Jason

Really it was down to Jason, who looked after us and found the perfect car, which wasn't the one we came in for but 3 K dearer, but we were so much happier with it.

7 November 2025
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Reply from Motorpoint - Edinburgh

We're happy to hear that you found the perfect car with us! We appreciate your positive feedback and are so glad that you are happy with your choice.

Thank you
Shannen

Rated 5 out of 5 stars

Excellent level of service

Thanks to Dougie my car purchase was enjoyable and seamless. The attention to detail thoughout left me in no doubt that I was in capable hands.

9 November 2025
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Reply from Motorpoint - Edinburgh

We're happy to hear that your car purchase was enjoyable and seamless. It's great to know that the attention to detail left you feeling confident. Thanks for your positive feedback!

Thank you
Shannen

Rated 5 out of 5 stars

Friendly

Friendly, helpful staff

3 November 2025
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Reply from Motorpoint - Edinburgh

Thanks for the positive review!
Shannen

Rated 5 out of 5 stars

Overall a quality experience.

The salesman guided us through our options and the terms and conditions. We beleive we purchased a very good car at a fair price and were more than happy with the trade in.

1 November 2025
Motorpoint - Edinburgh logo

Reply from Motorpoint - Edinburgh

We're happy to hear that the salesperson was helpful in guiding you through the car-buying process. We appreciate you sharing your positive experience with us!

Thank you
Shannen

Rated 5 out of 5 stars

Staff

The staff did absolutely everything they could to make sure i left with the car I wanted! so so helpful. such lovely people.

2 November 2025
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Reply from Motorpoint - Edinburgh

We're so happy to hear that our team was able to provide such helpful support and ensure you drove away with the car you wanted. Thank you for your feedback!

Thank you
Shannen

Rated 5 out of 5 stars

Fab service Steven was great

Steven was super helpful found me a car with what I needed highly recommended to anyone for your car needs

27 October 2025
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Reply from Motorpoint - Edinburgh

We're happy to hear that you had a positive experience and that our team was helpful in finding the perfect car for you. Thank you for your recommendation!

Thank you
Shannen

Rated 5 out of 5 stars

New car time , experience.

Very helpful staff. Everything went very smoothly

30 October 2025
Motorpoint - Edinburgh logo

Reply from Motorpoint - Edinburgh

We appreciate you taking the time to share your experience, and we're so happy everything went smoothly with our helpful staff.

Thank you
Shannen

Rated 5 out of 5 stars

Excellent service from Steven who told…

Excellent service from Steven who told us the car, Lewis who took us a ttidl run and not forgetting head sales person Craig, all made our experience such a pleasure

25 October 2025
Motorpoint - Edinburgh logo

Reply from Motorpoint - Edinburgh

We appreciate you taking the time to leave us this great feedback. We're happy to hear that you enjoyed your experience with our team, and we will pass along your kind words!

Thank you
Shannen

Rated 5 out of 5 stars

Great customer service.

Great customer service.

24 October 2025
Motorpoint - Edinburgh logo

Reply from Motorpoint - Edinburgh

Thank you so much for your kind words! We’re delighted to hear you had a great experience with our customer service team. Your feedback means a lot to us, and we look forward to helping you again in the future!

Thank you
Shannen

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