Motorpoint - Maidstone Reviews 

Relaxed friendly and very helpful what more could you want.

I have brought 6 cars from different motorpoint sites and 3 now from Maidstone as it is now my local site. I dealt with Darcy this time round and from the very beginning he was helpful, positive and polite. My last car had been in an accident and I explained that I may be wasting his time as I didn't know if the car was written off. However he was more than happy to grap 3 or 4 different keys so I was able to look at boot space. The next time I popped in he was happy to let me drive a car never was I an inconvenience he was just happy to help. When he wasn't there Chris and Tina were also happy to help. I get the feeling they are a very close team which for car sales is very unusual. I have visited other local well know car warehouses and you are treated like a peace of meat with a pound aign and they don't want to talk to you unless your buying there and then with all the extras. Motorpoint Maidstone are sooooo different, it is completely refreshing.
You get non pressure sales staff genuinely wanting to help you buy the right car. Old fashioned reliable service something you don't often see in the modern world.
Well done Darcy and the team at Maidstone you really are a credit to Motorpoint.
Oh and they really are dirt cheap, l like very looked at prices and got a real bargain.
If you're reading this thinking about buying a car go to Motorpoint they really are like no other car warehouses or dealership.

Excellent customer service

Buying my car was stress free, I arrived at the show room in Maidstone and was greeted in a professional manner by Darcy. I was invited to look over the car and told, no pressure, take your time, was left alone to browse which was excellent as I could have a good look around the car. I ask if I could take it for a test drive and there were no issues just paperwork to fill out which I totally understood. I felt so relax with the whole process of buying my car, Darcy was a credit to your company and the way the car was prepared when I picked it up was excellent. I would recommend anyone looking for a car to visit your show room as my experience at Motorpoint was 10 out 10, top marks, thanks Darcy.

At no time did I feel pressed to buy. Left alone to look. Great service when purchasing car. Everything explained.

George on the phone and Findley in Maidstone really made my experience! Very professional, informative, understanding and helpful. Quick easy process. Helped with all my random questions and talked me through every step!

Was looked after by Tina, who took us through the whole process

My experience was very good, staff professional, informative and helpful have used Moterpoint before.

Great service from start to finish. I initially reserved a car but then decided I preferred a different model spec. The guys at Motorpoint were more than happy to change the car without any penalty. On the day of the collection, the car was presented in immaculate condition and the exchange was a breeze. Can’t fault them. Will use Motorpoint again.

Staff at Maidstone were extremely helpful and buy a car was flawless great experience from start to finish

Dont sell your car to them with a remaining finance with it. Awful customer experience, they never reply to email after enquiry few times and if you phone them, the agents are very rude too.

I've had no problems with Motorpoint so far,very pleased wirh car,young man who was serving/helping me was very polite & helpful.

Excellent experience collecting my new car from Motorpoint. Finley was friendly, helpful and made the process really smooth.

The team very helpful and very good easy everything

Motor point has excellent customer service. Nothing was too much trouble, We had visited a few different car sales and were shocked by how we were treated- especially when we were the ones spending the money! Motorpoint gave us exactly what we were looking for.

This 5 star rating doesn’t give it justice for the experience with Motorpoint. Bought a brand new BMW 3 series and has given me no problems whatsoever and the customer service is simply exceptional. I would highly recommend getting your car from them. Great People down at Maidstone too.

Megan Standing is a credit to the company. Knowledgeable, helpful and thoughtful.
I asked for a car to be bought down from another site and she was very supportive and efficient.

Megan made a very good job, knowledgeable, friendly and very helpful, she is a credit to your company.

This is the second car we have bought in the last year. My wife and I have been very happy with our purchases. On both occasions the staff at Maidstone have been extremely helpful.