Motorpoint - Manchester Reviews 

Everything quick & simple from enquiry to driving away

Helpful and good customer relation

Excellent service throughout the process. Quick and easy and very helpful

From the initial enquiry to the final day of pickup we were kept up to date on progress of the car being prepared being moved to a more convenient branch. The handover went well no feelings of being rushed into a decision.

My experience was such a nasty and an unforgettable one. Motorpoint can boast of unbeaten price on cars but are so much exploitative on the various add-ons.
I bought and collected a car on Thursday October 30th with about £1,500.00 add-ons.
Just six days later upon my financial circumstance review, I decided to return the camera with the box as handed-over to me unopened.
I pleaded for cancellation for various reasons but this was rejected.
I eventually wanted to return the car at whatever cost of loss to me. This was also rejected.

I made several attempts for the case to be escalated to the company higher authority and this was rejected.
I further asked for the business regulatory body, but was told there was none.
What kind of policy of sales that does not allow cool-off period or return of item/product? I find this very funny and as a big ripping off opportunity. Thanks.

Your Sales Executive, Manmoon Ahmed, was most professional with a friendly manner, he certainly knows his craft. He was encouraging, without pressuring me, and this attitude gave me the confidence to complete the sale.
I have already recommended him to my colleagues.

Adam Arshad, one of the sales executives was super. He walked us through everything about the car and regarding all the paperwork. It was a pleasure dealing with him and made our experience all the better. Thank you Adam!

Helpful and knowledgable staff. They didn't do the hard sell at all, just gave advice.

I received brilliant customer service from Mamnoon at the Manchester branch. He explained everything and listened to what I actually wanted. NO HARD SALES which really eases the pressure, because of this, I returned the next day and purchased the Seat. I would definitely recommend and I will use this branch again, all staff were friendly. My son is going to purchase his first car from here and my sister is going in the new year! 🌟🌟🌟🌟🌟 thank you

It was a very easy process-traded in my old car and took home new one on the same day.

Great friendly service, prompt and efficient with nothing pushed on you just friendly staff.

Very helpful staff, car was just what I wanted and was left alone to take for a test drive. Drove away owning the vehicle about hour and a half after seeing it. Great experience, cheers Motorpoint Manchester and my sales rep Adam.

The process was simple,straightforward and easy.I bought car outright and there was no pressure to take out any finance deal

My experience was welcoming at the store and staff courteous and professional at all times, responded quickly with my enquiries,so I would recommend this company to family and friends.

I’d never used motorpoint before but got recommended by a friend. And I was super pleased with my experience. Loads to choose from online, and we went to the Manchester centre. The salesman Abdul wasn’t pushy, he was really friendly and knowledgeable. It was such a nice experience took 2 cars for a test drive, picked one of them a Nissan qashqui. And was able to drive away with it a hour later. Quick process to sign details over, and I’m so pleased with my car. Had it a week now. I’d defo use them again in the future.

Salesman was good.but their was an outstanding recall on the used car i bought that i would have expected to be cleared before sale time

Professional friendly service.
No hassle.
Matters dealt with promptly.
Good PX rate.
Overall very efficient service.

Very friendly and helpful...will buy from motorpoint again

I enjoyed the whole process of my car purchase at Motorpoint. T (Mamnoon) was very helpful in helping us choose the right car. We didn’t know which one we wanted so he went through all the ones we liked in detail so we were finally able to decide on one. We were also given a great price for our old car. T kept us updated whilst we were waiting for our new one to be delivered. I met with T and Adam again when I went back to collect and again I was looked after and they both made sure I was 100% happy before I left. Thank you again.

The staff were very helpful without being overbearing, giving me the space to decide what to do.
They did exactly what they said they would do. I was hugely impressed.
Also a great car in great condition. I will buy from motorpoint again.