Banner for Motorpoint - Manchester

Motorpoint - Manchester Reviews 

311
TrustScore 4.5 out of 5

4.7

83 Ashton Old Road, M12 6LP Manchester, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We chose Motorpoint Manchester to look for my car as my husband bought his car from another branch and was very impressed. We found exactly what I was looking for with the help of a friendly, helpfu... See more

Rated 5 out of 5 stars

I was a bit nervous going in and didn’t have the highest expectations, needing to part exchange my car etc, but I ended up having a really great experience with the team, especially Kaylum. He was so... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Tee & Dina, nothing was too much trouble, all questions answered, courteous and polite all through the selling process. I would highly recommend that if selling your vehicle th... See more

Company replied

Rated 3 out of 5 stars

Staff were for the most part very helpful and always very pleasant, but ultimately I was sold a car that had faults and had to be rejected. Special mention for mechanic Reece tried his best to sort i... See more

Company replied


Company details

  1. #56 of 90 best companies in Car dealer
  2. #27 of 54 best companies in Used car dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • 83 Ashton Old Road, M12 6LP, Manchester, United Kingdom

  • 0161 516 2088
Promotion box for Motorpoint - Manchester

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.7

Excellent

TrustScore 4.5 out of 5

311 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(311)

6,150 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Over all motor good to deal with.

Sales people very good. But think car prep could be better.Hybrid vehicle should have electric charge this was 0. Car meant to have MOT which I have to do myself after being under impression it woul be tested .rear boot sliding cover pin broken which I repaired. Previous owners data still on system .Brake fluid to change in few weeks although car meant to have full prep not good for car of this calibre. Sounds after all that motor point overall are very good.the above are only constructive comments this company are very good to deal with with great sales team. All above taken care of now more than happy .Thanks to Mamnoon and Ryan . Five star to Manchester .

6 September 2025
Rated 5 out of 5 stars

Grear deal

Never hassled or pressured into any add ons. Polite ,curtious and efficient. Great deal on car . Would definitely buy again.

24 August 2025
Rated 5 out of 5 stars

Excellent experience

Really happy with purchase. I didn’t feel rushed about anything . Kaylum helped me find the car that suited me and in my price range . He was very helpful and reassuring throughout the process.
Kaylum answered any questions I had with ease and even checked in after the purchase to make sure I was happy and if I needed help with anything . 10/10

23 August 2025
Rated 5 out of 5 stars

Highly recommend

This is the second car I have purchased from Motorpoint. The first I visited the showroom and purchased there and then. The second I went on line and reserved my vehicle each time I was not disappointed. I received my vehicle at a great price and in excellent condition. The process was so simple. Everyone I spoke to was very friendly and helpful. I would not hesitate to refer them.

26 August 2025
Rated 3 out of 5 stars

The car is ideal looked good on the…

The car is ideal looked good on the outside but once got it home on inspection of the interior I found it to be filthy very poorly cleaned full of dog hair and what looks like sick which is going to cost a lot to clean unless you are prepared to valet it for me I look forward to hearing from you
Regards
Allan Done

20 August 2025
Motorpoint - Manchester logo

Reply from Motorpoint - Manchester

We appreciate your feedback and are sorry to hear about the interior's condition. We aim for every car to be cleaned to a good standard and regret that we missed the mark. We'll review our cleaning process to prevent this from happening again.

Thank you
Motorpoint Manchester

Rated 5 out of 5 stars

Very quick and easy service

Very quick and easy service. I attended with a car in mind that I wanted to buy. I was met by Abdul who was very helpful in explaining everything and was not pushy at any time. I got a great part exchange price for my previous car and I was able to drive away the same day in my new car.

17 August 2025
Rated 5 out of 5 stars

Good Times

No pushy sales staff, they tell you what's on offer and just leave you to decide. Great selection of cars to choose from. Everything went smoothly with no hold ups

16 August 2025
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
Exceptional Service from Ryan and Kaylum at Motorpoint Manchester
From start to finish, my experience at Motorpoint Manchester was outstanding—thanks to Ryan and Kaylum. Their customer service was nothing short of exceptional. Both went above and beyond to ensure everything ran smoothly, answering every question with patience and professionalism, and making the entire process feel effortless.
Ryan was incredibly knowledgeable and made sure I felt confident in my choices, while Kaylum’s attention to detail and friendly approach added a personal touch that made all the difference. It’s rare to come across a team so genuinely committed to customer satisfaction.
If you're looking for a stress-free car buying experience with top-tier service, I can't recommend Motorpoint Manchester—and especially Ryan and Kaylum—highly enough. Five stars all the way!

28 May 2025
Rated 5 out of 5 stars

The vehicle was well presented with…

The vehicle was well presented with Johan, the sales executive, not at all pushy but very accommodating with my questioning. On the decision to purchase the car and with an acceptable trade in price for my vehicle he efficiently dealt with the "paperwork" and explained how to proceed with the purchase. On collection of the car, he again showed efficiency and care. Follow up emails were answered and all my queries were resolved.

6 August 2025
Rated 5 out of 5 stars

Better value than a dealership and good quality cars

Bought a lovely BMW 3 series in great condition at a very good price. I didn't take up any of the extra protections as wanted to keep costs down but very happy with the car and with the help Ian gave over the phone throughout the purchase. This is the 3rd car I've bought from Motorpoint and no complaints with any of them.

29 July 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look