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Motorpoint - Stockton-on-Tees Reviews 

552
TrustScore 5 out of 5

4.8

Yarm Road, TS18 3RW Stockton-on-Tees, Durham, GB


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See what reviewers are saying

Rated 3 out of 5 stars

Bought a CLA from Motorpoint a couple of weeks ago and was impressed by the competitive prices for both the car on sale and the part ex I was offering, so credit where it’s due. What wasn’t so impress... See more

Company replied

Rated 5 out of 5 stars

Another fantastic experience with Motorpoint! This is my second car from Motorpoint and I cannot find fault with anything. I knew what I wanted before I came in, but the service from Ryan was gre... See more

Company replied

Rated 5 out of 5 stars

Bought an electric car for my wife recently, and after being let down numerous times by local main dealers, this purchase experience was slick and easy. The website was excellent, plenty of informatio... See more

Company replied

Rated 5 out of 5 stars

Lovely experience. Not rushed or harassed while looking at cars. All staff helpful and knowledgeable (also honest and fair). Such a quick turnaround in seeing, test driving and collecting my new car.... See more

Company replied


Company details

  1. #55 of 91 best companies in Car dealer
  2. #27 of 55 best companies in Used car dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • Yarm Road, TS18 3RW, Stockton-on-Tees, Durham, United Kingdom

  • 01642 037073
Promotion box for Motorpoint - Stockton-on-Tees

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.8

Excellent

TrustScore 5 out of 5

552 reviews

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4.8

All reviews

(552)

5,918 reviews in the last 12 months

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Rated 5 out of 5 stars

Good selection of cars at a fair price

Good selection of cars at a fair price.
Ordered online from Burnley and delivered to Stockton for us to check over and collect.
Smooth handover with the polite and helpful salesman. (Dillon)
The service record was missing so he sorted it out and emailed it over afterwards. The car could have just been a bit cleaner inside. Though overall that doesnt matter long term.

27 February 2026
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Reply from Motorpoint - Stockton-on-Tees

Hi Jean,
Thank you for your lovely review. We are pleased you had a great experience and will pass the feedback on to the team including the cleanliness of the vehicle.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Highly recommend Motorpoint

Awesome experience from start to finish. Shane Doe was both professional and friendly while dealing with our part exchange. We got a fair price for the Volvo and I love driving the Juke. It looks and feels like a brand new car.
Shane and later Brendon explained everything clearly.

21 February 2026
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Reply from Motorpoint - Stockton-on-Tees

Hi Julie
Thank you so much for your lovely review. We are pleased you had a great experience and will pass your feedback onto Shane and Brandon.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Charlie was exceptional didn’t push or…

Charlie was exceptional didn’t push or rush me at any point and was very helpful in filling forms in would 100% recommend

28 February 2026
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Reply from Motorpoint - Stockton-on-Tees

Hi Dorothy,
Thank you so much for your lovely review. We are pleased you had a great experience and will pass your feedback onto Charlie.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Excellent service from Raees at Motirpoint

The customer service provided by Raees at motorpoint Stockton was excellent. Couldn’t have wished for an easier car purchase experience. Regards the Blades family.

24 February 2026
Unprompted review
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Reply from Motorpoint - Stockton-on-Tees

Hi Dominic
Thank you so much for your lovely review. We are pleased you had a great experience and will pass the feedback onto Raees.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Fabulous service from Shane and …

Fabulous service from Shane and Brandon ,who was very helpful , informative , genuine and just normal .
A refreshing change from the usual sales person we have met in our search for a new car .
We hope Brandon goes far in his role , well done for appointing him he is an asset to the company.
Definitely will recommend Motorpoint to my many friends and work colleagues.

26 February 2026
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Reply from Motorpoint - Stockton-on-Tees

Hi James
Thank you so much for your lovely review. We are pleased you had such a great experience and will pass your feedback on to Shane and Brandon.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Great service

Great service

24 February 2026
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Reply from Motorpoint - Stockton-on-Tees

Hi Hayley,
Thank you for your review, we are pleased you had a good experience and will pass the feedback on to the team.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Hassle free when viewing cars just let…

Hassle free when viewing cars just let me view and drive car without any salesman pressure just let me make my decision at my own speed

22 February 2026
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Reply from Motorpoint - Stockton-on-Tees

Hi Mr Donaghy
Thank you for your lovely review. We are pleased you had a good experience and will pass the feedback on to the team.
Thanks
Motorpoint Stockton

Rated 4 out of 5 stars

Excellent service

Excellent service, at a good price

14 February 2026
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Reply from Motorpoint - Stockton-on-Tees

Hi Neil
Thank you for your lovely review. We are pleased you had a good experience and will pass your feedback on to the team.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

We have purchased cars from motor point…

We have purchased cars from motor point for years now
The company is credible
Provide an excellent service
Knowledgeable people
Listened to my needs

18 February 2026
Motorpoint - Stockton-on-Tees logo

Reply from Motorpoint - Stockton-on-Tees

Hi Therese
Thank you so much for your lovely review. We are pleased you had a great experience and will pass the feedback on to the team.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Very good service

Very good service at every stage of the process from sales through to vehicle handover.

14 February 2026
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Reply from Motorpoint - Stockton-on-Tees

Hi Ian
Thank you for your lovely review. We are pleased you had a good experience and will pass the feedback on to the team.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Great customer service

I went to collect a car I had ordered from the Birtley branch and was treated to great customer service. Very happy all round with my experiences with two branches of Motorpoint.

10 February 2026
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Reply from Motorpoint - Stockton-on-Tees

Hi Bridget
Thank you for your lovely review. We are pleased you had a great experience and will pass the feedback on to both teams.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Simple way to change your car

Great pricing No hard selling The trade in price at store was the same as on the phone no trying to knock you down simple buying procedure

16 February 2026
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Reply from Motorpoint - Stockton-on-Tees

Hi Paul
Thank you so much for your lovely review, we are pleased you had a good experience. We will pass your feedback on to the team.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

The state of the car exceeded my…

The state of the car exceeded my expectations. Everyone, especially Bryson were extremely helpful. I was saved by the coffee machine a welcome additions having travelled some way to pick up the car. Toilets were spotless.

12 February 2026
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Reply from Motorpoint - Stockton-on-Tees

Hi Catherine
Thank you for your lovely review. We are pleased you had a good experience and will pass the feedback on to the team.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Brilliant staff treat you fairly no…

Brilliant staff treat you fairly no trying to over price you. After sales is amazing too.

9 February 2026
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Reply from Motorpoint - Stockton-on-Tees

Hi Mark
Thank you so much for your lovely review. We are pleased you had a good experience and we will pass the feedback on to the team.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

The deal…

Felt comfortable all the time .staff helpful and no pressure

2 February 2026
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Reply from Motorpoint - Stockton-on-Tees

Hi Steven

Thank you for your lovely review. We are pleased you had a good experience and will pass the feedback on to the team.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

New car maxda cx 5

Very helpful good experience

6 February 2026
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Reply from Motorpoint - Stockton-on-Tees

Hi Jonathan
Thank you for your lovely review. We are pleased you had a good experience and will pass the feedback on to the team.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

We came in to look at a car and were…

We came in to look at a car and were speedily assisted by a young man named Logan. He was incredibly helpful and personable. With a kind demeanour he answered all of our questions and reassured us of any doubts we were having. Will be going back very soon !

7 February 2026
Unprompted review
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Reply from Motorpoint - Stockton-on-Tees

Hi Marcy
Thank you so much for your lovely review. We are pleased you had a good experience and will pass your feedback on to Logan.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Excellent service shane doe did an…

Excellent service shane doe did an excellent job great experience

3 February 2026
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Reply from Motorpoint - Stockton-on-Tees

Hi Michael
Thank you for your lovely review. We are pleased you had a great experience and will pass the feedback on to Shane.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Excellent service

Great service Shane who made the whole process stress free. Great choice of cars, I would definitely recommend Stockton Motorpoint

3 February 2026
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Reply from Motorpoint - Stockton-on-Tees

Hi Louise
Thank you so much for your lovely review. We are pleased you had a great experience and will pass your feedback on to Shane.
Thanks
Motorpoint Stockton

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