Bought a CLA from Motorpoint a couple of weeks ago and was impressed by the competitive prices for both the car on sale and the part ex I was offering, so credit where it’s due. What wasn’t so impress... See more
Company replied

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Bought a CLA from Motorpoint a couple of weeks ago and was impressed by the competitive prices for both the car on sale and the part ex I was offering, so credit where it’s due. What wasn’t so impress... See more
Company replied
Another fantastic experience with Motorpoint! This is my second car from Motorpoint and I cannot find fault with anything. I knew what I wanted before I came in, but the service from Ryan was gre... See more
Company replied
Bought an electric car for my wife recently, and after being let down numerous times by local main dealers, this purchase experience was slick and easy. The website was excellent, plenty of informatio... See more
Company replied
Lovely experience. Not rushed or harassed while looking at cars. All staff helpful and knowledgeable (also honest and fair). Such a quick turnaround in seeing, test driving and collecting my new car.... See more
Company replied
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
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Browse thousands of quality cars today.

Yarm Road, TS18 3RW, Stockton-on-Tees, Durham, United Kingdom

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Good selection of cars at a fair price.
Ordered online from Burnley and delivered to Stockton for us to check over and collect.
Smooth handover with the polite and helpful salesman. (Dillon)
The service record was missing so he sorted it out and emailed it over afterwards. The car could have just been a bit cleaner inside. Though overall that doesnt matter long term.

Reply from Motorpoint - Stockton-on-Tees
Awesome experience from start to finish. Shane Doe was both professional and friendly while dealing with our part exchange. We got a fair price for the Volvo and I love driving the Juke. It looks and feels like a brand new car.
Shane and later Brendon explained everything clearly.

Reply from Motorpoint - Stockton-on-Tees
Charlie was exceptional didn’t push or rush me at any point and was very helpful in filling forms in would 100% recommend

Reply from Motorpoint - Stockton-on-Tees
The customer service provided by Raees at motorpoint Stockton was excellent. Couldn’t have wished for an easier car purchase experience. Regards the Blades family.

Reply from Motorpoint - Stockton-on-Tees
Fabulous service from Shane and Brandon ,who was very helpful , informative , genuine and just normal .
A refreshing change from the usual sales person we have met in our search for a new car .
We hope Brandon goes far in his role , well done for appointing him he is an asset to the company.
Definitely will recommend Motorpoint to my many friends and work colleagues.

Reply from Motorpoint - Stockton-on-Tees
Hassle free when viewing cars just let me view and drive car without any salesman pressure just let me make my decision at my own speed

Reply from Motorpoint - Stockton-on-Tees

Reply from Motorpoint - Stockton-on-Tees
We have purchased cars from motor point for years now
The company is credible
Provide an excellent service
Knowledgeable people
Listened to my needs

Reply from Motorpoint - Stockton-on-Tees
Very good service at every stage of the process from sales through to vehicle handover.

Reply from Motorpoint - Stockton-on-Tees
I went to collect a car I had ordered from the Birtley branch and was treated to great customer service. Very happy all round with my experiences with two branches of Motorpoint.

Reply from Motorpoint - Stockton-on-Tees
Great pricing No hard selling The trade in price at store was the same as on the phone no trying to knock you down simple buying procedure

Reply from Motorpoint - Stockton-on-Tees
Staff looked after me very well.

Reply from Motorpoint - Stockton-on-Tees
The state of the car exceeded my expectations. Everyone, especially Bryson were extremely helpful. I was saved by the coffee machine a welcome additions having travelled some way to pick up the car. Toilets were spotless.

Reply from Motorpoint - Stockton-on-Tees
Brilliant staff treat you fairly no trying to over price you. After sales is amazing too.

Reply from Motorpoint - Stockton-on-Tees

Reply from Motorpoint - Stockton-on-Tees

Reply from Motorpoint - Stockton-on-Tees
We came in to look at a car and were speedily assisted by a young man named Logan. He was incredibly helpful and personable. With a kind demeanour he answered all of our questions and reassured us of any doubts we were having. Will be going back very soon !

Reply from Motorpoint - Stockton-on-Tees
Excellent service shane doe did an excellent job great experience

Reply from Motorpoint - Stockton-on-Tees
Great service Shane who made the whole process stress free. Great choice of cars, I would definitely recommend Stockton Motorpoint

Reply from Motorpoint - Stockton-on-Tees
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