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Motorpoint - Stockton-on-Tees Reviews 

552
TrustScore 5 out of 5

4.8

Yarm Road, TS18 3RW Stockton-on-Tees, Durham, GB


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Rated 3 out of 5 stars

Bought a CLA from Motorpoint a couple of weeks ago and was impressed by the competitive prices for both the car on sale and the part ex I was offering, so credit where it’s due. What wasn’t so impress... See more

Company replied

Rated 5 out of 5 stars

Another fantastic experience with Motorpoint! This is my second car from Motorpoint and I cannot find fault with anything. I knew what I wanted before I came in, but the service from Ryan was gre... See more

Company replied

Rated 5 out of 5 stars

Bought an electric car for my wife recently, and after being let down numerous times by local main dealers, this purchase experience was slick and easy. The website was excellent, plenty of informatio... See more

Company replied

Rated 5 out of 5 stars

Lovely experience. Not rushed or harassed while looking at cars. All staff helpful and knowledgeable (also honest and fair). Such a quick turnaround in seeing, test driving and collecting my new car.... See more

Company replied


Company details

  1. #55 of 91 best companies in Car dealer
  2. #27 of 55 best companies in Used car dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • Yarm Road, TS18 3RW, Stockton-on-Tees, Durham, United Kingdom

  • 01642 037073
Promotion box for Motorpoint - Stockton-on-Tees

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.8

Excellent

TrustScore 5 out of 5

552 reviews

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4.8

All reviews

(552)

5,863 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service , would highly recommend fantastic staff , great support made me feel very comfy from walking in to leaving with my new car ,

31 January 2026
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Reply from Motorpoint - Stockton-on-Tees

Hi Lauren
Thank you so much for your lovely review. We are pleased you had a good experience and will pass the feedback on to the team.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Great service from Charlie very helpful…

Great service from Charlie very helpful kept us informed and explained all options very clearly

22 January 2026
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Reply from Motorpoint - Stockton-on-Tees

Hi Stephanie
Thank you so much for your lovely review. We are pleased you had a good experience and we will pass the feedback on to Charlie.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Very helpful great customer service

Very helpful help me find exactly what I wanted spec wise for my car

28 January 2026
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Reply from Motorpoint - Stockton-on-Tees

Hi Molly,
Thank you so much for your review. We are pleased you had a good experience and will pass the feedback on to the team.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Very prompt service and friendly

Very prompt service and friendly

21 January 2026
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Reply from Motorpoint - Stockton-on-Tees

Hi Glenn
Thank you for your review. We are pleased you had a good experience and will pass the feedback on to the team.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Welcomed from getting out of car

Welcomed from getting out of car. Very friendly and knowledgeable salesman Geoff who couldnt do enough for us. Our fourth time using Motorpoint and will recommend.

25 January 2026
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Reply from Motorpoint - Stockton-on-Tees

Hi Garry
Thank you so much for your lovely review - we are pleased you had a good experience and will pass the feedback on to Geoff.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

My Motorpoint experience.

The process of purchasing a vehicle from Motorpoint, (including part exchange deal), went extremely smoothly thanks to Geoff at the Stockton branch. He explained everything in an easy and professional manner without being overbearing. This is the second time I have dealt with Motorpoint and have no complaints.

19 January 2026
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Reply from Motorpoint - Stockton-on-Tees

Hi Barbara
Thank you so much for your lovely feedback. We are pleased you had a good experience and will pass your feedback on to Geoff.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Excellent service

Excellent service The salesman Charlie was so helpful and guided me through every aspect of my purchase.
Thank you Motorpoint

17 January 2026
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Reply from Motorpoint - Stockton-on-Tees

Hi Mr Edward
Thank you for your lovely review, we are pleased you had a good experience and will pass your feedback on to Charlie.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Perfect

Perfect, really helpful

16 January 2026
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Reply from Motorpoint - Stockton-on-Tees

Hi Mrs Blair,
Thank you so much for your review, we will pass the feedback on to the team.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

The experience buying at Motorpoint…

The experience buying at Motorpoint stockton was a quick and easy one! Laura was fantastic and helped answer any questions we had flawlessly. After buy a car in October and deciding it wasn't for us, Laura helped us find the perfect car. Thank you!

20 January 2026
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Reply from Motorpoint - Stockton-on-Tees

Hi Emma
Thank you so much for your lovely review. We are pleased you had a good experience and will pass the feedback on to Laura.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Finding the right car was made easy by…

Finding the right car was made easy by not only personal choice, but the help and knowledge by the excellent sales team, I was given the information on the affordability alongside everything I needed to know. I have used Motorpoint before and would definitely use them again.

20 January 2026
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Reply from Motorpoint - Stockton-on-Tees

Hi Brenda
Thank you so much for your lovely review. We are pleased you had a good experience and will pass the feedback on to the team.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Straight forward experience from…

Straight forward experience from booking a test drive , to purchasing and picking up car . Staff kept me informed throughout the process.

10 January 2026
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Reply from Motorpoint - Stockton-on-Tees

Hi Brian
Thank you so much for your lovely review. We will pass the feedback on to the team.
Thanks
Motorpoint Stockton

Rated 4 out of 5 stars

Un pressured approach by staff

Un pressured approach by staff, polite knowledgeable staff, smooth efficient sale

8 January 2026
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Reply from Motorpoint - Stockton-on-Tees

Hi Martin,
Thank you so much for your lovely review. We will pass the feedback on to the team.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Really friendly and helpful staff

Really friendly staff. Laura dealt with us all through our purchase really helpful would highly recommend your store in Stockton on Tees.

12 January 2026
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Reply from Motorpoint - Stockton-on-Tees

Thank you so much for your lovely review. We will pass the feedback on to Laura.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Amazing From Start To Finish

Second vehicle purchased from Motorpoint Stockton and again dealt with Raees.

August 2024 was the last purchase which was for my own car and such was the service and aftercare that we didn’t hesitate in going back when my wife was looking to change her car. We found a car online which was located at another branch and we got in touch with Raees and straight away he was onto it and arranging it to come to the Stockton branch, we popped in and got a part ex price and paid our deposit and within 10 days we were away with a new car and wife is delighted with the purchase.

Highly recommend Motorpoint Stockton and especially Raees as his customer service and after care is amazing and will definitely see him again when my son is looking at getting a new car.

10 January 2026
Unprompted review
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Reply from Motorpoint - Stockton-on-Tees

Hi Nin
Thank you so much for your lovely review. We are pleased you had such a great experience and will pass your feedback on to Raees.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Friendly staff

Friendly staff, quick and easy, the car is great, thank you

7 January 2026
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Reply from Motorpoint - Stockton-on-Tees

Hi Jon
Thank you so much for your lovely review. We are pleased you are enjoying your new car.
Thanks
Motorpoint Stockton

Rated 2 out of 5 stars

I recently acquired my 2024 Mazda 3…

I recently acquired my 2024 Mazda 3 Homura through motor point, while they were very quick and streamline to arrange stuff, the experience wasn't the best, i looked at 7 Mazda 3s at several motor points before finding one that was decent condition, a lot of them had scuffs, scratches, ( one even had a giant gouge in the paint down to the metal which the Manager of the Stockton tees branch tried to say was normal!!, these are under 1 year old cars in sub par condition, which is abit disappointing, as i had to travel an hour to Stockton, 2.5 to Widnes, & 3 to Birmingham, they're quick to take your money but if you ask anything like photos of the car outside the ad they apparently are too busy!, every branch i went to there was 5-7 staff members standing about chatting so i highly doubt that!,

one of my pet peeves as well is they don't allow outside financing, forcing you to take a higher interest rate loan, instead of a lower interest rate one from the bank or a credit union, which i think is abit predatory,

overall its two stars, the staff were friendly enough but apart from that it was a sub par experience

27 December 2025
Unprompted review
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Reply from Motorpoint - Stockton-on-Tees

Hi Julian
Thank you for taking the time to give us your feedback. We are sorry you had this experience. Please contact us directly on 01642 033 774 if you would like to discuss this further.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

From beginning to end to end everything…

From beginning to end to end everything was perfect choice of cars available, friendly, helpful staff,test drive taken, whole purchase system was simple, easy to follow, everything explained fully.
So easy, a pleasant experience thank you.

2 January 2026
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Reply from Motorpoint - Stockton-on-Tees

Hi Martin, thank you for your lovely review. We’re pleased to hear about your experience and have passed your feedback on to the team.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Polite person very helpful and…

Polite person very helpful and friendly, professional advice and questions asked no problems.

23 December 2025
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Reply from Motorpoint - Stockton-on-Tees

Hi David, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Amazing experience

Amazing experience, fast response and helpful staffs, in particular Jeff was really helpful.

16 December 2025
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Reply from Motorpoint - Stockton-on-Tees

Hi Emmanuel, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Staff very knowledgeable and helpful…

Staff very knowledgeable and helpful Geoff went above and beyond

17 December 2025
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Reply from Motorpoint - Stockton-on-Tees

Thank you for your lovely review. We’re pleased to hear about your experience and have passed your feedback on to Geoff.
Thanks
Motorpoint Stockton

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