Motorpoint - Swansea Reviews 

Personal and authentic service. I will be buying my next car there :)

The sales person was very knowledgeable, professional and friendly

excellent, went well

great to deal with and special shout out to Reece Aylott at the Swansea Branch.

Fantastic service! Made me feel comfortable and no pressure. Very happy with my new car.

Excellent service

The quality and costs of cars being advertised for sale were exceptional
It was easy to make contact with the firm by phone and text
Communication by phone was informative, caring and reliable
The face to face aspect of the process was friendly, patient, efficient and created a very happy customer experience

When i was looking around the car park at certain cars for sale the salesman approached me to ask what car i was interested in as the cars are all over the site he then said i will leave you have a look any help you want let me know .There was no pressure i had plenty of time to look around .When i was ready i saw the salesman and he explained all the options i had to wanted to buy the car. It was a pleasure not having someone follow me around not giving me time to think

Great service and the sales Rep Callum Powell was excellent in answering all my questions 5 ⭐️

I began my journey with Motorpoint Swansea on the 7th February. I needed a new car. Having been to one dealership, I wanted to visit another; for balance.
I was immediately impressed by the range of cars available. I was dubious about the QR codes to gain information about the cars, but it worked brilliantly well.
I bought a car the following day after having test drive. I was thrilled.
Unfortunately there was a problem with it and it had to be returned. Once fixed I collected it again but unfortunately the issue repeated instantly.
Back to the dealership again.
I emailed their customer services with my concerns. I received an informative response; detailing my rights and what options were open to me. I was astonished at the honesty.
I chose to reject the car I had bought and chose another.
I collected this car a few days ago and couldn't be happier. During my journey with this dealership, I dealt with quite a few of their representatives, Claire (customer service - thank you for the emails) Aleesh (wonderful reception) and Reece (open, honest and likeable. Apparently a trainee- promote him).
Seriously everyone was fabulous.
In my opinion, there are lots of "good" companies out there. But what seperates an "excellent" company is how they deal with you and what they do when a problem arises.
I was listened to, I was supported and kept informed throughout the journey. It started off with issues but finished sweet.
Would I recommend Motorpoint Swansea? You betcha.
Will I be a returning customer?
My first stop in 4 or 5 years time when I need to buy a new car, on account of yearly mileage will be Motorpoint Swansea.
Thanks guys.

Nathan Dawkes was very helpful
informative and courteous throughout my experience with your company.

Quick, easy and the sales personnel who helped us were brilliant.

The young lad who dealt with my vehicle was polite, friendly and helpful. My vehicle had been washed on the outside but had not been touched on the inside. It was quite dusty and dirty and I have had it valeted myself. Also had to chase up paperwork.

Went to have a look and get some ideas, but found a car that I love!
I loved the no pressure sales approach as I was left to look around. When I found the car I spoke with Joe, who again (no pressure) handed me the keys to go and have a closer look. After the test drive Joe sorted everything out and I collected the car Saturday.
Joe was fantastic!

Very relaxing place, sales man was really good and patient with me and explained everything.

Novice buyer so a bit nervous but sales persons were neither pushy or hard selling. Questions were answered and I was treated with respect, cautiously and with humour.

Very smooth process

Friendly Not Pushy Sales People Give You Time To Have A Good Look Round
Very Helpful Explaining And Answering Questions I Asked
Would Recommend Motorpoint To Friends And Family

Joe Helliwell was an awesome attentative salesman who went above and beyond when helping me find my new car, very professional.

Second car bought from Motorpoint, friendly staff with no pressure to make instant decisions, being able to take your time looking around the cars, take extras etc which makes the whole process a joy. Would definitely use again.