Motorway Reviews 

The process from sale to pick up was seamless. There is always an element of haggling from the garage, but from all the platforms we have used Motorway is the way to go!!

Used twice now, both times quick and easy no hassle. No tyre kickers like we buy any car and similar companies. Got more than you get on trade in, the guide price quoted before I sold.the car was exactly what I got.

The whole process was very easy and managed well.

The price that Motorway said I would receive was too optimistic compared to other potential sellers. This could be done to draw you in. I had to reduce the price twice to get a sale. Other than that, a smooth and seamless transaction.

Great communication and very helpful staff

The experience was hampered by being unable to download the app. However the whole timeframe from first contact to money in the bank was 6 days. Absolutely fantastic.

Very easy experience. You are told where to take each picture of your vehicle. Auction takes place that day and you are told the next day what your vehicle has sold for.
Entirely up to you whether you accept the offer. Then whoever has bought the vehicle gets in touch regarding collection. I picked a guy up from my local train station. He drove me home, which served as a test drive for him. Money was in the bank and off he went.
Much better offer than other auction websites, definitely use again in the future.

Very easy to use app and selling system.
Motorway emailed at each stage of the sale with useful information.
Be prepared to haggle with your buyer! It’s not as straightforward as receiving the bid price.

Estimated value of car plummeted from £50k to £46k and wasn’t conte Ted by Tuesday which was the first deadline
Guys who eventually collected car very good

The whole process was easy and efficiently dealt with. Helpful and courteous staff. Prompt payment.
The whole collection was hassle free and we were kept well informed of the whole presses. Would certainly use Motorway again and recommend them to friends.

Overall Experience was god pricing was changed on day of sale which was disappointing

Fabulous experience no issues with the process, really good customer service. Other all fantastic experience with Motor way defence recommend the company to family and friends.

The process itself was decent. And fairly speedy. The issue I have with it was that I received an initial estimate , fine. Then, a reassessed estimate based on my uploaded detail, fine. However, after being told a figure I then was told only one person bid in the auction and that that price was a grand lower than the already assessed figure. Basically the process doesn’t have the sellers interest at heart and you’re going to get knocked down constantly. I had the garage who was purchasing suggesting I needed things done to the car that I had already had done in the service a week before this sale. It’s a system best swerved if you want the best price for your vehicle.

This is the first time using this kind of online service to sell my car. I was nervous about the whole thing but because someone had said how good it was, I gave it a try. I must say the communication from Motorway is excellent, they kept me posted at each stage. Good clear emails and a phone number that was actually answered promptly but a great set of advisors. The price I achieved for the car was good. I was happy with it and I got more than Nissan had quoted. The agent who came to collect was really professional. All in all an excellent experience. I will miss my Nissan Qashqai but am looking forward to my new car in September.

One word, Security. I felt completely safe, unlike advertising privately and had some dubious calls. I liked the step by step information provided and the lads from the dealer who took my car were great to.

Use of site is very easy and you are guided through the process. Once photos and details are uploaded expect your valuation to decrease. Once you get an offer in the auction and you accept it doesn't mean you've sold the car (my first dealer didn't contact me and motorway basically said that all I can do is offer it to second place - by then 5days had passed and they weren't interested) re entered into another auction - dealer came out this time but their aim is to lower price again by as much as possible!! Motorway listed my car a 5 (poor condition) dealer used my photos and put car up immediately as great condition... Work that out!! Payment was quick and painless.

Got a good price, although less than the original final bid as there were issues with my car I didn't know about. payment was super fast.

My car didn’t sell at the first Auction so reduced price and sold for £4266.
When driver came to pick up car he noticed a very small chip and dent and was looking to reduce by £400.
We eventually agreed on reduction of ,£200 .
Bearing in mind that this car was 11 years old and in immaculate condition with only 53200 miles on the clock. Defo did not like there sales technique. Felt the dealer was getting a good car for the price.
Surprised therefore to see today car is now being sold for the sum of £6500.
Is this the way business is conducted now?
I am so disappointed.
Hope the new buyer gets the same discount .