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Motowales Reviews 

217
•
TrustScore 5 out of 5

4.9

Motorcycle Equipment Store
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Review summary

Created with AI, based on recent reviews

Considering 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness, expertise, and positive attitude. The quality of products, such as lights and panniers, is frequently noted as outstanding, with many pleased with their purchases. Reviewers also appreciate the smooth ordering process and clear communication received. Delivery is consistently described as fast and efficient, often exceeding expectations with quick dispatches and timely arrivals. Thoughtful touches, like free gifts or excellent hospitality during visits, are frequently mentioned by customers. The overall experience, from initial contact to product reception, is often highlighted as seamless and highly satisfactory.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its quality, efficiency, and... See more

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with the quality and... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the promptness and speed of... See more

Staff

Customers consistently note positive experiences with staff, highlighting their fantastic knowledge, friendly... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just completed a 4 day tour of Southern Ireland with MotoWales and can only recommend Roger and his team for a superb event nothing was to much trouble. The routes were modified to suit the weather a... See more

Rated 5 out of 5 stars

Easy to order online. One of the items wasn’t in stock at the time of ordering (nor anywhere else, so not Motowale’s fault) but I was kept informed about progress. I was given the option to have par... See more

Rated 5 out of 5 stars

I attended the Ceredigion ERS Scheme on Friday, and was paired with Roger. The day was great with clear information in the morning classroom session and great learning tips during the afternoon ride.... See more

Rated 5 out of 5 stars

First time of using Motowales and given I was spending a significant amount of money I was apprehensive. However all was well and my purchase was absolutely fine. Good communication and items (pannier... See more

Company details

  1. #10 of 41 best companies in Motorcycle Equipment Store

Written by the company

MotoWales provide Denali lighting and accessories for your motorcycle. Advanced Rider Training, Rider Development and tours available. MotoWales a 2 and 4 wheel enthusiastic business based in south Wales specialising in adventure products for all vehicles and post-training for Motorcyclists.

Contact info

4.9

Excellent

TrustScore 5 out of 5

217 reviews

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4.9

All reviews

(217)

102 reviews in the last 12 months

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Rated 5 out of 5 stars

Very Good Service

A very good experience dealing with Roger, very professional, answered all my emails promptly and was able to give me the information that I wanted. Good communication at all times. I will happily use Motowales again.

3 December 2025
Rated 5 out of 5 stars

cordless pump

product turned up on time
product turned out to be faulty
sent it back
new one sent out straight away
top service 5 stars

25 November 2025
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service from MotoWales. When I had an issue with the product, which wasn’t their fault but an oversight from the manufacturer they responded fast and resolved it in under 24 hours.

6 November 2025

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