Researched the Nuaire products and decided on the one that was best for us. We found the Mould-stop advert on E@@@ and contacted them on the Monday morning. The response was enthusiastic and extremely... See more
Company replied
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See what reviewers are saying
Bought a Vectaire bathroom fan from these guys, cost £30 less than the next cheapest competitor. Arrived within the week. The product was exactly as described and fully working, well packaged wit... See more
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A brilliant service and company to deal with from start to finish. Replied quickly to emails and appointment booked quickly to look at the issue. Super helpful and honest assessment of house and the m... See more
Company replied
Wasn't sure if PIV would make any difference but within 24 hrs no condensation on Windows ,Air feels crisp and fresh. The whole house seams to warm up so much faster A great product and received g... See more
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Company details
Written by the company
Mould-Stop.co.uk is a one stop shop for all your domestic ventilation needs. Mould-Stop.co.uk is an independent company based in Cornwall, UK. We pride ourselves on selling tried and tested, market leading products, having superb customer service and excellent product knowledge. Our technical team are experts in ventilation and fully bpec qualified, so do drop us an email or call for advice. To contact the Mould-Stop.co.uk team, please email info@mould-stop.co.uk or call us on 01326 727101
Contact info
3 Chirgwin Road, TR1 1TS, Truro, United Kingdom
- 01326 727102
- info@mould-stop.co.uk
- mould-stop.co.uk
4.9
Excellent
208 reviews
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Researched the Nuaire products and…
Researched the Nuaire products and decided on the one that was best for us. We found the Mould-stop advert on E@@@ and contacted them on the Monday morning. The response was enthusiastic and extremely helpful. The unit arrived on time. Our installer had a couple of questions which were readily answered. We are still learning about the PIV unit but so far are absolutely delighted with it. Condensation readings are significantly down throughout the bungalow after the first couple of days and so far no more condensation on windows. 😊Mould-stop are very highly recommended.
7 November 2022
Reply from Mouldstop
Hi Babs,
Many thanks for your kind review!
Kind regards
Alan
Nuaire Drimaster 5⭐
Our home has always suffered from damp and heavily condensated windows during winter. A drawback to the modern home as they are too well insulated. So we Ordered the Nuaire Drimaster Heat from mouldstop. The order arrived in the specified timeframe, it was easily installed and within 48 hours no more condensation on our windows, even the bathroom window was clear. Yes the landing is slightly cooler than the rest of the house as I have the heat set to come on only when the attic temperature falls below 10°C but I'm very impressed with how quickly the Drimaster solved our issues. I just wish I had bought it sooner.
5 November 2022
Reply from Mouldstop
Hi Stephen,
Many thanks for your glowing review!
Kind regards
Leanne
Regular customer
This is the third time I've bought a PIV unit from Mouldstop and I've always had good service. Top company.
11 November 2022
Reply from Mouldstop
Hi Mr Shotton,
We're so glad you're happy with your purchase!
Kind regards
Simon
Great Product
Good value and super-fast tracked postage. Easy to install and clear instructions on how to pair with the fan. Highly recommended seller.
14 October 2022
Reply from Mouldstop
Good afternoon,
Thank you for the positive review!
Kind regards,
Leanne
Reply from Mouldstop
Good morning Mr Gibson,
Thank you for the positive review!
Kind regards,
Simon
Reply from Mouldstop
Good afternoon,
Thank you for the positive review and five stars. We're glad that you were pleased with the service!
Kind regards,
Simon
Reliable seller.
Very good customer service from Mould-Stop.Prompt delivery and excellent communication.Recommended.
31 August 2022
Unprompted review
Great service and communication
18 August 2022
Reply from Mouldstop
Good morning Peter,
Thank you for the five star review and kind words.
Kind regards,
Simon
Very fast delivery
Very fast delivery, cheapest prices for top quality genuine items and very helpful and friendly customer service, excellent company to deal with thank you so much
26 July 2022
Reply from Mouldstop
Good morning Tracie,
Thank you for the five stars and positive review.
Kind regards,
Simon
Reply from Mouldstop
Good morning Kate,
Thank you for the five stars and positive review.
Kind regards,
Simon
Reply from Mouldstop
Good morning Rob,
Thank you for the five stars and positive review.
Kind regards,
Simon
Reply from Mouldstop
Good morning Michael,
Thank you for the five stars and positive review.
Kind regards,
Simon
No problems
Ordered replacement filters for our extraction system. These particular ones were a good price and look the same as the filter that came with the system.
Arrived very quickly with tracking available. Arrived on time.
23 February 2022
Reply from Mouldstop
Good afternoon,
Thank you for the five stars and positive comments!
Kind regards,
Leanne
Good advice & great service
8 February 2022
Reply from Mouldstop
Good afternoon Martin,
Thank you for the five stars and positive review.
Kind regards,
Simon
Fantastic service will definitely…
Fantastic service will definitely recommend.
Thanks Regards Geoff.
25 January 2022
Reply from Mouldstop
Good afternoon Geoff,
Thank you for the five stars and positive review.
Kind regards,
Simon
Good filters from Mouldstop.
Received the Vent Axis filters in good time and at a commpetitive price.
18 January 2022
Reply from Mouldstop
Hi Gezza,
Thank you for the 5 star review.
Kind regards,
Simon
Great company to deal with
Spoke to this company before I ordered my items & spoke to a lovely helpful lady. Also rang to confirm when delivery was expected & spoke to an equally helpful guy called Simon. Would definitely recommend them.
13 December 2021
Reply from Mouldstop
Good afternoon Mrs Dewar,
Thank you for the 5 star review and kind words.
We're glad we were able to help!
Kind regards,
Simon
Reply from Mouldstop
Hi Maria,
Thank you for the five star review!
Kind regards,
Simon
Very quick and efficient service
Very quick and efficient service. I called up and spoke with customer services who were very helpful, I made the order on-line and within a few days it was delivered. Very quick with no hassles!
28 September 2021
Reply from Mouldstop
Good morning Paul,
Thank you for the five stars and positive review.
Kind regards,
Simon
An easy transaction,
Good service and a reasonable price, sadly let down a little by the courier delaying delivery, otherwise I’d have given 5 stars. Easy to buy, quickly dispatched and good communication. Happy to recommend.
23 September 2021
Reply from Mouldstop
Good morning Gary,
Thank you for the four stars and review. We do constantly review our delivery partners and try to maintain a good delivery service.
Kind regards,
Simon
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