MPH installed our new kitchen and we couldn’t be happier with the whole process. Throughout the install, they maintained a clean work area and minimised disruptions, the team kept us informed at... See more
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Scott, the engineer kept me up to date by text about arrival time and arrived promptly. Had been here before last year. Friendly, chatted while working away. Extremely efficient and price had not incr... See more
Yearly service! Went ok , went to put heating ON boiler fired up, BUT NO heat to radiators, tryed later early evening still no joy! Next day Phoned MPH THEY said would get InTouch with Scott, 15:00 p... See more
Company replied
Recently enquired about a new boiler. The guy who came out and did the quote was brilliant gave us loads of information and made sure we understood what we were getting. Conner who fitted the boiler a... See more
Company details
Written by the company
Welcome to MPH Group, Scotland's award-winning, family-run all-trades specialist! As a Which? Trusted Traders, we're all about top-quality kitchens, bathrooms, and boilers, servicing all fuel types with a smile. Dreaming of a new kitchen or bathroom? Pop by our Dunfermline showroom for a world of inspiration or dive into our cutting-edge VR technology to see your future space in stunning detail before any work begins! Boiler on the fritz? Our expert team has got you covered for installations, repairs, and everything in between. But we're more than services and smiles—we're community supporters, too! Through our innovative Heat2Eat initiative, we're giving back with over £17,000 donated to local charities in foodbanks in 2023 alone. With our handy finance options available, creating your dream home is more affordable than you think. At MPH, you're not just a customer; you're part of the family.
Contact info
Unit 17, Enterprise Centre Myregormie Place , KY1 3NF, Kirkcaldy, United Kingdom
- 0800 779 7778
- jnrewan@mph.group
- mph.group
4.5
Excellent
164 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Annual boiler and kitchen appliance checks
Prompt, efficient and friendly service maintenance
7 November 2023
Reply from MPH Boilers
Hi!
Thanks or your kind words!
Warm Regards,
Ewan Mclean Jnr
Knowledgeable engineers and brilliant…
Knowledgeable engineers and brilliant customer service.
27 October 2023
Reply from MPH Boilers
Hi Dave!
Thank you! we appreciate the review!
Warm Regards,
Ewan Mclean Jnr
MPH Group Team
Excellent Service
Arrived on time and as agreed, problem then solved, staff / Scott very much customer focused whilst demonstrating a sense of friendly approach.
23 October 2023
Reply from MPH Boilers
Hi Douglas!
Thank you for the positive feedback! We're pleased to hear that our team, especially Scott, provided excellent service, customer-focused, friendly approach is what we aim for. If you need further assistance, don't hesitate to reach out.
Warm Regards,
Ewan Mclean Jnr
MPH Group Team
Overall standard of work was 10/10
Overall standard of work was 10/10. Can't fault the tradesmen.
30 September 2023
Reply from MPH Boilers
Hello Neil!
Thanks for taking the time to leave us a review, we really appreciate it!
Warm Regards,
Ewan Mclean Jnr
MPH Group Team
Reply from MPH Boilers
Hello Karen!
Thank you for the amazing review, we really appreciate it :)
Warm Regards,
Ewan Mclean Jnr
MPH Group Team
Kept me well informed of time of…
Kept me well informed of time of arrival. Did the job efficiently. Would recommend the CC company.
24 October 2023
Reply from MPH Boilers
Hello Lynda!
Thanks for taking the time to leave us a review!
Warm Regards,
Ewan Mclean Jnr
MPH Group Team
MADE TO FEEL VERY COMFORTABLE BY ALL…
MADE TO FEEL VERY COMFORTABLE BY ALL STAFF INVOLVED
VERY SMOOTH EXPERIENCE
HAPPY DAYS
26 October 2023
Reply from MPH Boilers
Hello John!
We're delighted to hear that you felt very comfortable with our staff and that your experience was very smooth. "Happy days" indeed! If you ever need assistance in the future, please don't hesitate to reach out. Your comfort and satisfaction are our priorities.
Warm Regards,
Ewan Mclean Jnr
MPH Group Team
MPH is so flexible and the engineers…
MPH is so flexible and the engineers that arrived are smart, knowledgeable and so accommodating. Even cleaned up after they were finished.
Top company.
12 October 2023
Reply from MPH Boilers
Hello David,
Your feedback is greatly appreciated! Our team is dedicated to providing an excellent service.
Warm regards,
Ewan Mclean Jnr
MPH Group Team
Reply from MPH Boilers
Hello Zulfikar,
Thank you for choosing MPH! Your kind words mean a lot to us.
Warm regards,
Ewan Mclean Jnr
MPH Group Team
Very satisfied customer with my new…
Very satisfied customer with my new boiler
All done in one day
18 October 2023
Reply from MPH Boilers
Hello!
Thanks for the review, we we really appreciate it!
Warm Regards,
Ewan Mclean Jnr
MPH Group Team
Maintenance plan.
Took out the maintenance plan to cover for the future although my boiler is now 2years old and I would suspect it has a 10year cover!!!!
7 November 2023
Reply from MPH Boilers
Hello Jim,
Thank you for taking out one of our home cover plans! You're correct; your boiler typically comes with a 10-year warranty from the manufacturer, covering parts inside the boiler. Our home cover plan options vary and can include additional coverage for components external to the boiler in your central heating system and annual servicing.
To discuss the specific details of your plan, please give our office a call at 0800 779 7778. Our team will be happy to go over the plan and address any questions you may have.
Thank you for choosing MPH.
Warm Regards,
Ewan Mclean Jnr
MPH Group Team
Reply from MPH Boilers
Hello!
Thank you for the review!
Warm Regards,
Ewan Mclean Jnr
MPH Group Team
From start to finish of my job,the team…
From start to finish of my job,the team were absolutely fantastic.
Explained everything they were doing,nothing was any trouble,my kitchen is fabulous and my new boiler is brilliant.
Will definitely get for future jobs .
5 September 2023
Reply from MPH Boilers
Hello!
Thanks for the review, its great to hear about your experience with our team from start to finish, it means a lot to us! We're delighted that you love your new kitchen and boiler.
See you for next years service :)
Warm Regards,
Ewan Mclean Jnr
MPH Group Team
Top quality - highly recommended!!
Gary and Stevie the gas engineers were excellent, they removed a (very) big water tank and old boiler and installed a new boiler for us. Davy (roofer) was great too, he had to replace the roof vent, which was tricky because of it's position. They all did what they had to do without any fuss, worked like trojans all day and then cleaned up afterwards. Very happy to have found a company who actually do what they say they will, provide a great service, value for money, and are very nice friendly people too. Can't recommend them highly enough!!
12 October 2023
Reply from MPH Boilers
Thank you for your glowing review! We're delighted that you had a top-quality experience with Gary, Stevie, and Davy. Providing excellent service is our top priority, and your recommendation means the world to us.
Warm regards,
Ewan Mclean Jnr
MPH Group Team
Brilliant all round service
21 October 2023
Reply from MPH Boilers
Hello Gerard,
Thanks for the review! It means a lot to us.
Warm regards,
Ewan Mclean Jnr
MPH Group Team
No pressure sales
No pressure sales, reasonable price, excellent installation. Problem with the system after install which took a week to resolve but the engineers from MPH were out quickly almost every day to get us running while parts were on order from the manufacturer. (It being a new version of boiler parts weren’t in stock). All resolved in the end and very happy with the quality of the product now.
12 September 2023
Reply from MPH Boilers
Hello James,
We're grateful for your understanding as we worked through the system issue. It's great to hear that you're now happy with the quality of our product and service.
Thanks for taking the time to leave us a review, its much appreciated.
Warm regards,
Ewan Mclean Jnr
MPH Group Team
Quick response and great service
Ewan arranged weekend working to get a full boiler replacement done at 24hrs notice…great service for a busy holiday let.
14 October 2023
Reply from MPH Boilers
Hi,
Your satisfaction is our priority, and we're pleased to have met your expectations. Thank you for taking the time to leave us a review!
Warm regards,
Ewan Mclean Jnr
MPH Group Team
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