Mr & Mrs Clarke Reviews 263

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Our agent,Lisa Valentine, has been absolutely brilliant during the whole process. She went above and beyond what would normally be expected i.e like having viewings occasionally on Sundays, when it s... See more

Rated 1 out of 5 stars

After the sale completed, communication became very difficult. My repeated messages about the for sale sign still being on the property were ignored and it was never picked up. Failed on expectations... See more

Rated 5 out of 5 stars

We recently purchased a property from Mr & Mrs Clarke. Mike guided us in a professional but friendly approachable manor. He was always responsive with clear and prompt communication throughout the wh... See more

Rated 5 out of 5 stars

Mike has been absolutely amazing right from the beginning of the process of selling our late mother's property. Nothing was too much trouble and he was available 24/7 (or seemed to be) including weeke... See more

Company details

  1. Estate Agents

Information provided by various external sources

Mr and Mrs Clarke is an estate agency like no other, an estate agency with a purpose. Our mission is to help everyone find a place to call home.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

263 reviews

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No history of asking for reviews

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4.3

All reviews

(263)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant service

The most personable approach to estate agency that me and my fiancée have experienced. Mrs Smith was so happy to help, so informative, brilliantly on the ball with progressing things and she made the whole experience a really fun one for us. Any time of day or night, she would he available to help and support - and she always did it with a huge smile

12 August 2024
Unprompted review
Rated 5 out of 5 stars

Faultless service, 100% recommend

Lisa has been outstanding in helping us navigate the process of selling our house. She has been so responsive to all our needs and we’ve felt supported through all the inevitable stress that goes with moving house, from the initial valuation through to moving day. She has gone above and beyond and we would not hesitate to recommend her to and friends and family moving in the future.

12 August 2024
Unprompted review
Rated 5 out of 5 stars

House sale review.

We dealt with Amy the whole way through and she was amazing. Explaining every step, keeping me up to date, giving advice. Ours was a sale for social care costs and Amy was understanding of our circumstances too. Great service and successful outcome.

9 August 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Amy!

Amy was incredibly helpful throughout the process of buying my property. She was a point of contact for advice, and frequently updated me with information from the seller and their solicitors. It was so reassuring to have her helping me through as a first time buyer - thank you Amy!

1 August 2024
Unprompted review
Rated 5 out of 5 stars

Thank goodness for Kara!

I put my house in Leamington Spa on the market with a high street agency but I didn't feel they were doing a very good job in trying to sell it. After a couple of months they wanted me to drop the price quite significantly but I disagreed, pretty sure that my house was worth the asking price.
Someone told me about Mr and Mrs Clarke and their different approach to selling homes. I called Kara who was their local agent and what a breath of fresh air she was! So different from my previous agents - who I had to pay to leave!
Kara did everything absolutely professionally but in a much less hurried and more considerate way. She took time to get to know me and more importantly, my house. And I'm sure she did a great job at 'selling' the house to prospective buyers during viewings.
Quite honestly, there was no comparison between my first agents and Mr and Mrs Clarke and I'm so glad I contacted them and found Kara. She helped to make what could have been a fairly stressful experience much less so, and nothing was too much trouble for her. She's also a very good listener and problem-solver and is able to handle any difficulty in her calm manner. And...just as importantly, she never asked me to drop the price of my house!
If all Mr and Mrs Clarke's agents are similar to Kara...and judging by other reviews on here, they are...I would definitely recommend selling a home with them.

30 April 2024
Unprompted review
Rated 5 out of 5 stars

If you’re looking for a professional, efficient and friendly service then I would absolutely recommend Amy from Mr & Mrs Clarke.

I just want to say a huge thank you the team at Mr & Mrs Clarke for assisting me with buying my first home. A special mention to Amy Richley, who made the whole process stress free from start to finish. Amy has been absolutely fabulous - she has always been on the other end of the phone to answer any questions I had, as well as liaising with the sellers. Amy was professional but friendly at all times and made me feel comfortable when viewing the property and throughout the whole process (which can be daunting as a first time buyer!). If you’re looking for a professional, efficient and friendly service then I would absolutely recommend Amy from Mr & Mrs Clarke.
Thank you!
Charlotte

12 July 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Amy was amazing in her communication with us throughout the entire process. When she first showed us the house we were immediately convinced that we wanted to live here and Amy was really able to highlight exactly why the property was perfect for us. As the purchase of the property was going through, Amy ensured to keep us up to date throughout and finally came to greet us when we received the keys. We’d choose Amy if we were to sell again!

11 July 2024
Unprompted review
Rated 5 out of 5 stars

Mr & Mrs Clarke Estate Agents :- Amy Richley

The sale of our home went extremely smoothly, I would like to thank Amy for her help and professional service in achieving the completion in a short space of time. I would highly recommend Mr & Mrs Clarke Estate agents if you are thinking of selling your house.

12 July 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Fantastic experience. Communication has been excellent throughout, Amy was a pleasure to deal with and kept us well informed using WhatsApp which was quick and efficient. Even though we didn’t purchase the property, we would 100% recommend Mr & Mrs Clarke to friends and family.

1 May 2024
Unprompted review
Rated 5 out of 5 stars

Phil was fantastic!

Phil Dodson was fantastic from start to finish! My wife and I recently purchased our first home through Phil in Marlborough. As we haven’t done this before Phil was very patient, highly informative and provided guidance at every step in the journey. He communicated with us frequently throughout the process, keeping us up to date with all developments, and was always available when needed (by us, the solicitors, and the sellers). We would highly recommend Phil’s services and wouldn’t hesitate to use him again in the future. He has fantastic knowledge of the local area and is clearly passionate about what he does. Michael and Becca.

28 March 2024
Unprompted review
Rated 5 out of 5 stars

My kind of estate agent

I became aware of Mr & Mrs Clarke when they sold my friend’s cottage. She sang their praises and I loved their style, so when we decided to put our house on the market, there was only one agent we were going to choose. Amy was so lovely from the outset so warm and enthusiastic about our home, there was never any doubt that she would be the same with prospective buyers

28 September 2023
Unprompted review
Rated 5 out of 5 stars

Gemma at Mr and Mrs Clarke

From all of the estate agents we have dealt with whilst looking for a property, Gemma at Mr and Mrs Clarke has been by far the best. She listened to us, and matched us to the perfect properly. She kept us in the loop the entire process. I wouldn’t hesitate recommending her to anyone looking to buy a house stress free.

8 February 2024
Unprompted review
Rated 5 out of 5 stars

A cut above

We had such a great experience buying a house from Phil Dodson at Mr and Mrs Clarke, we asked him to sell our current home. The whole process was smooth and professional, with Phil keeping us updated throughout. The experience felt a cut above other estate agents - from the photos taken to the use of social media to effectively market the house. We sold quickly, at the price we wanted and we appreciated that Phil kept in close contact right through to completion. Highly recommend Phil and Mr and Mrs Clarke.

28 March 2024
Unprompted review
Rated 5 out of 5 stars

House viewing

We were shown around a house today by Lisa and I can honestly say she was the best agent we have ever met. She was extremely knowledgeable about the house and area and had a warm friendly nature. She kept in touch and was extremely prompt. Despite the property not being for us Lisa did an amazing job and we are thinking of changing our agent after meeting her.

4 April 2024
Unprompted review
Rated 5 out of 5 stars

Professional

Mike is professional, friendly and gives the best advice. He genuinely cares for his clients and knows the market inside out.

4 April 2024
Unprompted review
Rated 5 out of 5 stars

A fantastic experience from Amy.

From start to finish, Amy was absolutely amazing in helping us purchase our first house. Our first viewing was exceptional, with great knowledge about the property being given. Communication between us, Amy and the vendors was extremely smooth which allowed for a swift and fairly quick process in completing on the property.

We would definitely recommend Amy to anyone!

15 March 2024
Unprompted review
Rated 5 out of 5 stars

Honest & friendly estate agents

Had a first time viewing with Mike (Mr Clarke) and he was absolutely amazing. Extremely informative, not pushy, interested in our thoughts on the property, happy to answer any questions we had with transparency and honesty, something you don't normally associate sadly with estate agents.

Whilst the property due to transport links didn't work for us, I've always held the Estate Agents in high esteem since this encounter and would highly recommend them to anyone buying or selling a property. Honesty is the best policy, and these guys are brilliant, friendly and warm. 10/10

6 February 2024
Unprompted review

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