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Rated 5 out of 5 stars

Sent my Gaggia Classic in to be repaired and serviced. Just got it back, works like a dream again. Zsolt was very helpful and patient throughout especially with getting the machine back to me. Kept me... See more

Rated 5 out of 5 stars

The website is excellent and had parts diagrams of my coffee machine which was a huge help with diagnosing the problem. It was then very easy to order the parts I needed and the prices were reasonabl... See more

Rated 5 out of 5 stars

Excellent service. Very quick delivery - arrived next day. Needed new draw for my coffee machine which came in 2 parts(front and back) and needed assembling. I asked if they could assemble the draw b... See more

Rated 4 out of 5 stars

Delonghi o-rings and silicon grease arrived to time but did not fully fix watery puck problem. So phoned for advice and given some useful ideas without being rushed. V.good after sales service but ne... See more

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4.8

Excellent

TrustScore 5 out of 5

124 reviews

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Rated 5 out of 5 stars

Absolutely Fabulous

Brilliant web site that allows you to pinpoint the spares you need and then v fast service. What really amazed me, though, was the time given to helping me via email after my spares failed to solve the problem. Nothing was too much effort.
For coffee machines and help I will never go anywhere else!

15 October 2021
Mr Bean2Cup logo

Reply from Mr Bean2Cup

Many thanks for your feedback, Dave!

Rated 5 out of 5 stars

Efficient Service

Very quick and efficient service of delivering spare parts, easy to follow website

13 October 2021
Mr Bean2Cup logo

Reply from Mr Bean2Cup

Many thanks for your feedback!

Rated 5 out of 5 stars

An expert repair and service

An expert repair and service done on my old Gaggia Classic. The machine is now working better than before with key adjustments done to improve the performance.

I would highly recommend the owners of quality espresso machines to get them serviced by MrBean2Cup.

7 October 2021
Unprompted review
Mr Bean2Cup logo

Reply from Mr Bean2Cup

Thank you for your feedback, Gurpreet!

Rated 5 out of 5 stars

Excellent service

Excellent service, needed an o ring for my bean to cup coffee machine milk frother. The De’longhi website was hopeless but bean2cups website was easy, and the item came the next day! Thank you.

22 July 2021
Unprompted review
Mr Bean2Cup logo

Reply from Mr Bean2Cup

Thanks you for your feedback, Nicholas!

Rated 4 out of 5 stars

Delonghi o-rings and silicon grease…

Delonghi o-rings and silicon grease arrived to time but did not fully fix watery puck problem. So phoned for advice and given some useful ideas without being rushed.
V.good after sales service but nearly £8 for .176floz of grease seemed excessive!

2 July 2021
Mr Bean2Cup logo

Reply from Mr Bean2Cup

Thank you for your feedback. I am glad we were able to help!

Rated 5 out of 5 stars

A fabulously useful site which has…

A fabulously useful site which has irregularly kept my near twenty years old Gaggia Classic fully functional. Swift delivery and a simple website with verbose explanatory diagrams, this place has once again shown the old girl can brew better for longer than far more expensive espresso machines.

28 June 2021
Mr Bean2Cup logo

Reply from Mr Bean2Cup

That is what I want to hear! 20 years old Gaggia Classic and still going!
Thank you Mark!

Rated 5 out of 5 stars

Always the right advice and best…

Always the right advice and best service constantly over the past 8 years - always on the consumers side and pushing the boundaries of the manufactures to provide sustainability of there products , in terms of spare parts and service !

28 June 2021
Mr Bean2Cup logo

Reply from Mr Bean2Cup

Many thanks, Lee! I hope we manage to keep your coffee maker going as long as possible...

Rated 5 out of 5 stars

Reliable honest and very helpful

I’ve used Mr Bean 2 Cup a number of times over the years. I’ve always found them the best supplier of spare parts. Very knowledgable and extraordinarily helpful. They really want their customers to be satisfied and this one is. Great service great customer focus. Honest and trustworthy. Just what you want.

24 June 2021
Mr Bean2Cup logo

Reply from Mr Bean2Cup

Thank you for your feedback Andrew!

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