Sent my Gaggia Classic in to be repaired and serviced. Just got it back, works like a dream again. Zsolt was very helpful and patient throughout especially with getting the machine back to me. Kept me... See more
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The website is excellent and had parts diagrams of my coffee machine which was a huge help with diagnosing the problem. It was then very easy to order the parts I needed and the prices were reasonabl... See more
Excellent service. Very quick delivery - arrived next day. Needed new draw for my coffee machine which came in 2 parts(front and back) and needed assembling. I asked if they could assemble the draw b... See more
Delonghi o-rings and silicon grease arrived to time but did not fully fix watery puck problem. So phoned for advice and given some useful ideas without being rushed. V.good after sales service but ne... See more
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Company details
Contact info
150 B Greenford Road, HA1 3QP, Harrow, United Kingdom
- 02033055845
- service@mrbean2cup.co.uk
- mrbean2cup.co.uk
I'd give Mr Bean2Cup 6 stars if I could!
I'd give Zsolt 6 stars if I could. Despite the pandemic he has not stinted on organising spare parts (motor & gears) for our ancient Gaggia and given sought advice from Italy which sorted the other issues. Cannot recommend Mr Bean2Cup any higher.
Excellent
Ordered the spares for my coffee machine yesterday and the package arrived today. All good
As good as new
Our coffee machine is now working as good as new after a full service at Mr Bean2Cup. Communication was good and the price was reasonable. I would definitely recommend them.
Quick fix!
My Delonghi Magnifica was showing its age - noisy and a bit incontinent - a web search brought up MrBean2Cup, and after a helpful phone call I took my machine there, expecting to have to be without proper coffee for a week.
However, the instant diagnosis of the issues by Zsolt and with the required spares in stock I was able to leave with the machine fixed. A little long overdue lubrication (as advised) and the machine is humming away like new - many thanks - genuinely great service - much appreciated
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