We are really pleased with the quality of the bench and delivery was on time. We would definitely recommend the company to friends. Just one small downside was the instruction sheet which, to someo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bench good overall once assembled but dowel holes in mating parts did not line up and were much too tight In my opinion and had to be drilled out to enable dowels to be knocked in without risk of... See more
Product was delivered as promised. Packing was excellent Very easy to assemble and everything fitted perfectly only 4 small screws and two bolts required rest joined using dowels Quality very g... See more
The bench came on time. I was concerned about the two areas of the box that had been breached in transit. However, everything was intact inside. The bench went together easily, and looks lovely now it... See more
Company details
- #85 of 119 best companies in Garden Furniture Shop
Written by the company
Mr Teak is a family-run business, established in 2000. We are passionate about transforming your outdoor living spaces into luxurious, inviting retreats. As a leading online retailer of high-quality teak garden furniture, we take pride in offering an extensive range of handcrafted, sustainable teak wood sets that elevates your outdoor experiences.
Contact info
Unit 5F, Cricket Street Business Park, WN6 7TP, Wigan, United Kingdom
- 0161 2043414
- orders@mrteak.co.uk
- mrteak.co.uk
4.3
Excellent
830 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 4% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Strong quality product which is super…
Strong quality product which is super effective at rain protection
4 November 2025
Good piece of kit
Good piece of kit, turned up in double quick time, very happy especially given the recent weather
4 November 2025
Saw an advert on line and took the…
Saw an advert on line and took the plunge to order bench cover. It arrived promptly and I am pleased with the quality.
23 October 2025
All very efficiently done and parcel…
All very efficiently done and parcel delivered on time
As usual the product is excellent
Regards
You
14 October 2025
Super experience
I had super customer service from this company. I ordered two planters on 30/11/25. I accidentally left out part of my address on the order but the company noticed this within a few minutes and emailed me for clarification. The items were then delivered at 11am the following day, 25 hours later ! I was really happy with the quality and price as well. Will use again !
30 October 2025
Unprompted review
Good product, well packed but delivery time could have been better
Our delivery arrived at 7.20 am, having a message at 7am to say to expect delivery. This is way to early in my opinion. I understand with pallet delivery there will be issues in unpacking and taking the bench through the house. Fortunately a neighbour came to my assistance. The pallet was well packed, prtecting the bench but now we have the issue of getting rid of it. Bench looks to be really good but as we've had consistent rain I haven't been able to Inspect fully and completely unpack
15 October 2025
Good quality, straightforward to assemble
Seems a good qualiity bench, made of substantial pieces of teak. The labelling with letters of the joints connecting each piece made assembly clear. The bench has been out on the patio all summer and remains solid.
16 April 2025
Great product and quality
Since receiving the Lutyens bench, I have applied two coats of Osmo Clear Oil to preserve the teak finish and the result is excellent. Though expensive it certainly enhances the overall finish.
17 September 2025
Covers arrived and look good but 4…
Covers arrived and look good but 4 toggle fasteners were missing so covers cannot be secured.
15 September 2025
All good
All good . I’m really pleased with the quality of my bench and the cushion. It’s safely stored for now in the garage seems a shame to use it .
22 September 2025
Excellent quality delivered on time
18 September 2025
Worth waiting for!
Quality of product was impressive, although the table came without any fixings. The apparatus that helps insert the two extra table leaves were both broken. One I knew about the other was a surprise. Nevertheless, the leaves can get inserted manually. There was a substantial discount and the item came verycwell packed on a pallet.
12 September 2025
Wonderful teak garden table just had it…
Wonderful teak garden table just had it put together today it only needed the legs put in place and it’s lovely thank you with best wishes
11 July 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.