mullacoonline.com Reviews 753

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient delivery service, noting that orders arrive promptly and are well-packaged, often with ice packs to maintain freshness for perishable items. People also appreciate the high quality of the products and the ease of the online ordering process. Many consumers highlight the excellent customer service and the thoughtful inclusion of surprise gifts with their deliveries. However, some customers also noted issues with delivery, including parcels being left in inconvenient locations. A few people experienced problems with product quality, such as stale items or defrosted frozen goods upon arrival. Additionally, some reviewers mentioned a lack of communication regarding order status and tracking information, and a few reported not receiving their orders at all.

What people talk about most

Delivery service

Customers consistently report positive experiences with delivery service. Many praise the speed and... See more

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the high-quality... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the ease of online... See more

Service

Users describe positive interactions with service. Customers consistently praise the superb service, often... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am an 86 yr old, during war sugar was unavailable so Treacle was used to sweeten biscuits, I take them to Age Concern Chelmsford for other elderly people to enjoy it reminds us of long ago. So glad... See more

Rated 5 out of 5 stars

The online computer accepted and processed our order as it should have. The humans found the items, wrapped and addressed them diligently, as is their job. The delivery company arrived when it sa... See more

Rated 5 out of 5 stars

Good product, well packed and delivered in good time and my son very much appreciated the bonus Twix . He recommended I continue to purchase as Mullaco is his favourite supplier. I will buy again and... See more

Rated 5 out of 5 stars

Clear website, simple payment pages, timely delivery and information available always. Not to mention your gift with delivery, generating a great deal of excitement and guessing which item will be se... See more


Company details

  1. #22 of 30 best companies in Grocery Store

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

753 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

Since ordering

Since ordering, about 2weeks now, I have not received my order or been given any update as to when I would receive it and payment was taken instantly!

28 December 2024
Rated 5 out of 5 stars

Lifesavers

Lifesavers. I know of only one brand of noodles that doesn't send my blood sugar through the roof, and this is the only place I can find them online. I looked everywhere. I'm glad these guys deliver. Delivery is quick too and the postage is worth it if you buy a lot. Not that I mind eitherway.

25 November 2024
Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. On time and thorough. Daily updates on my parcel, and always sending a chocolate in my package as a thank you.
I will be supporting them again.

25 November 2024
Rated 5 out of 5 stars

Great company with excellent customer service…

Great company that gives you excellent customer service. Order is dispatched quickly and they even send a free gift of chocolate. I have ordered numerous times and can honestly say it’s a good experience each time showing consistency through each order.

24 November 2024
Rated 5 out of 5 stars

Swift service

Very good service. All that you want when it comes to easy ordering online and fast delivery service. Haven’t tried the product yet but it looks great.

27 October 2024
Rated 3 out of 5 stars

As a company you are great

As a company you are great. Delivery however was an awful win h dates given and then not arriving. When they finally arrived the box was a bit worse for wear and although they had been packed well by yourself a lot were broken.

26 October 2024
Rated 1 out of 5 stars

The Ameer Muhavia Khan from Amjid Bilal…

The Ameer Muhavia Khan from masjid Bilal stay well clear likes to take advance of vulnerable women like to cheat & best women may Allah guide him these days you can’t see between a molvi & a criminal may justice be served amen.

8 October 2024
Unprompted review
Rated 1 out of 5 stars

Your communication regarding delivery…

Your communication regarding delivery is very poor.
I have been waiting and calling, and not yet recieved it. It's been a couple of days and I live in daily delivery area!
Customer services at mullaco keep directing to you.
Very disappointed 😞

25 September 2024

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