mullacoonline.com Reviews 753

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient delivery service, noting that orders arrive promptly and are well-packaged, often with ice packs to maintain freshness for perishable items. People also appreciate the high quality of the products and the ease of the online ordering process. Many consumers highlight the excellent customer service and the thoughtful inclusion of surprise gifts with their deliveries. However, some customers also noted issues with delivery, including parcels being left in inconvenient locations. A few people experienced problems with product quality, such as stale items or defrosted frozen goods upon arrival. Additionally, some reviewers mentioned a lack of communication regarding order status and tracking information, and a few reported not receiving their orders at all.

What people talk about most

Delivery service

Customers consistently report positive experiences with delivery service. Many praise the speed and... See more

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the high-quality... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the ease of online... See more

Service

Users describe positive interactions with service. Customers consistently praise the superb service, often... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am an 86 yr old, during war sugar was unavailable so Treacle was used to sweeten biscuits, I take them to Age Concern Chelmsford for other elderly people to enjoy it reminds us of long ago. So glad... See more

Rated 5 out of 5 stars

The online computer accepted and processed our order as it should have. The humans found the items, wrapped and addressed them diligently, as is their job. The delivery company arrived when it sa... See more

Rated 5 out of 5 stars

Good product, well packed and delivered in good time and my son very much appreciated the bonus Twix . He recommended I continue to purchase as Mullaco is his favourite supplier. I will buy again and... See more

Rated 5 out of 5 stars

Clear website, simple payment pages, timely delivery and information available always. Not to mention your gift with delivery, generating a great deal of excitement and guessing which item will be se... See more


Company details

  1. #22 of 30 best companies in Grocery Store

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

753 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This is a scam

This is a scam, fake company with fake number which they never answer. Don't waste time on these scumbags.

17 September 2024
Unprompted review
Rated 5 out of 5 stars

I ordered

I ordered, wholemeal chapati and mutton brain, the packaging was so good, and reached in perfect condition. Also received my order well in time.

25 August 2024
Rated 1 out of 5 stars

It is the worst company you can buy…

It is the worst company you can buy from!
Do not buy from them!
Save your money and time!
I order 2 items from them a month and 15 days ago I get them today after calling every day to ask for a refund if I don't receive my order.
Take care!

16 August 2024
Unprompted review
Rated 1 out of 5 stars

Made order

Made order, didn't receive it, sent an email enquiring about the order, no reply, tried to call their number, no response

25 July 2024
Rated 5 out of 5 stars

Always great products

Always great products, the Organic free range chicken is the best kind of poultry we ever ate, each time it cooks to perfection and stay moist even after freezing it. I do recommend anyone who want to eat chicken to get it. We are very pleased with the service too. Thanks.

26 July 2024
Rated 5 out of 5 stars

Good stuff

Good stuff - good shipping too! If I can find my filter replacements I’m set to abandon Amazon forever! Thank you!

26 July 2024
Rated 1 out of 5 stars

Ordered online

Ordered online. Not received after 10 days so went to check the status and noticed the order has been cancelled without even notifying me. Very unsatisfied! Poor communication and customer service

18 June 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look