Multitrip.com Reviews 

31,626
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,247 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of navigating the website and the clarity of information provided, making the process of obtaining insurance straightforward and quick. Many people highlight the reasonable and competitive pricing, even for those with medical conditions, and appreciate the extensive coverage offered. The staff are frequently described as professional, helpful, and friendly, contributing to an excellent overall service experience. However, some customers also noted significant price increases upon renewal, with explanations not always provided, and occasional difficulties with logging into the online portal or retrieving passwords. A few other people also felt that some staff members exhibited a brusque or unhelpful attitude, and experienced issues with customer service response times.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting that the website is easy to navigate,... See more

Price

Consumers generally express satisfaction with the pricing, often describing it as reasonable, good, and... See more

Service

Customers consistently note positive experiences with service, describing it as professional, quick, and easy... See more

Staff

Users describe positive interactions with staff, often highlighting their professionalism, helpfulness, and... See more

Website

Reviewers highlight positive aspects of the website, noting it is easy to navigate, clear, and simple to use... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to navigate the quote system. When detailing medical information they give concise instructions and choices. Good targeted benefits. For example a 3 hour delay at an airport can grant you access... See more

Company replied

Rated 5 out of 5 stars

I have been using multi trip insurance for number of years and have always been very satisfied with the service. My renewal quote this year was quite expensive. That said I still wanted to use them... See more

Company replied

Rated 5 out of 5 stars

Firstly I am not the best at doing things online, This site was easy to navigate and very clear to understand. Great prices even with my medical issues. Would definitely recommend.

Rated 5 out of 5 stars

I had problems logging into my account and could not cancel before my policy was renewed. Temi, from the customer team, was very quick to respond and help with both issues, which are now resolved. Tha... See more

Company replied


Company details

  1. #115 of 226 best companies in Insurance agency

Written by the company

Multitrip.com is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At Multitrip.com, you can choose between Multi-Trip, Single Trip or Backpacker policies and customise them by adding one or more optional cover, including Winter Sports, Travel Disruption and Excess Waiver. There are also special deals for families and couples for you to enjoy.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

32k reviews

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4.6

All reviews

(31,626)

1,174 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Multitrip.com logo

Reply from Multitrip.com

Hi Christine,

We’re so glad to hear that! Every bit of encouragement helps us keep pushing to improve and deliver the best service we can. Your support truly means a lot to us.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Very easy to use

Very easy to use. Good quote.

23 June 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Declan,

Thanks for the five stars! We're grateful for your support. Every star counts—and so does your voice. Thanks for helping us grow with your feedback!

Kind Regards,
Victoria

Rated 5 out of 5 stars

was a quick job!

It didn’t take me long to get it done

23 June 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Brenda,

We appreciate you taking the time to leave us a review—it means the world! We don’t take feedback lightly, and knowing we made a positive impact really gives our team energy and focus.

Kind Regards,
Victoria

Rated 5 out of 5 stars

It was straight forward & easy to use

It was straight forward & easy to use. Plus it was good value for money.

23 June 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Dawn,

We're smiling over here—thanks for your thoughtful review!
It’s feedback like this that lifts the whole team. We’re so glad we could make your experience a good one.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Simple, Precise, Good Benefits.

Easy to navigate the quote system. When detailing medical information they give concise instructions and choices.
Good targeted benefits. For example a 3 hour delay at an airport can grant you access to a lounge or monetary compensation. Not that there will ever be any delays!

23 June 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Darren,

Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.

Kind Regards,
Victoria

Rated 4 out of 5 stars

The service was quick and easy

The service was quick and easy, a d very reasonable

23 June 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Rose,

We’re so glad to hear that! Every bit of encouragement helps us keep pushing to improve and deliver the best service we can. Your support truly means a lot to us.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Be able to talk to someone

Called to verify deal and received a loyalty discount
Win win
Good outcome
Pleased customer

15 June 2026
Multitrip.com logo

Reply from Multitrip.com

Dear Paul,

We are so pleased to hear you had a good outcome and are a satisfied customer. Thank you for sharing your positive experience with us!

Kind Regards
Rahul

Rated 5 out of 5 stars

I’ve been with multi trip now for a couple of years

I’ve been with multi trip now for a couple of years and I have found them very good
They have helpful staff
I hope I never have to call them but I know they are there

22 June 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Edward,

Thank you! We're lucky to have customers like you. Your encouragement really helps us continue improving, growing, and serving people in the best way possible.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Easy process

Easy process, good value and great product

21 June 2026
Multitrip.com logo

Reply from Multitrip.com

Dear Struart,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Rated 5 out of 5 stars

Efficient

Pleasant, efficient, helpful customer service agent - quick efficient booking and acknowledgement of insurance request

19 June 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Sue,

Grateful for your feedback! We’ll be sure to share this with the team. Your message will absolutely be passed along—it’s the kind of feedback that keeps us going and reminds us why we do what we do.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Great service great price very…

Great service great price very reasonable

21 June 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Dee,

We're smiling over here—thanks for your thoughtful review!
It’s feedback like this that lifts the whole team. We’re so glad we could make your experience a good one.

Kind Regards,
Victoria

Rated 3 out of 5 stars

Well what I like is that you are…

Well what I like is that you are speaking to someone who has empathy with you . The girl I dealt with was very informative and helpful. What I dislike though is that I couldn’t get an annual Multitrip policy . Just because we stay for 6 weeks in one of our holidays. But I can get an individual one for 6 wks . Doesn’t make sense 🙄

19 June 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Bernadette,

Thanks so much! Your feedback keeps us motivated. We read every review, and comments like yours help shape how we support and improve. We’re grateful you shared your experience.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Very easy company to deal with

Very easy company to deal with

19 June 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Yvonne,

Thanks for the five stars! We're grateful for your support. Every star counts—and so does your voice. Thanks for helping us grow with your feedback!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Simple and easy

Simple and easy, see what you require and pay...

19 June 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Thomas,

Awesome to hear—thank you for the positive feedback! We're always working to make things better, so it’s really motivating when someone takes the time to share something positive like this.

Kind Regards,
Victoria

Rated 5 out of 5 stars

All good

All good, so far

20 June 2026
Multitrip.com logo

Reply from Multitrip.com

Dear customer,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Rated 5 out of 5 stars

Friendly website

Friendly website

19 June 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Sammy,

We appreciate you taking the time to leave us a review—it means the world! We don’t take feedback lightly, and knowing we made a positive impact really gives our team energy and focus.

Kind Regards,
Victoria

Rated 5 out of 5 stars

A good price for my peace of mind.

A good price for my peace of mind.

19 June 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Dorothy,

Really appreciate this! It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.

Kind Regards,
Victoria

Rated 4 out of 5 stars

Very simple and straight forward.

Very simple and straight forward.. didn’t get five as the list of illnesses was ridiculously long and included very standard ailments like acne or IBS etc. this effectively eliminates so much risk for the insurer that nearly makes insurance cover useless on the medical front

19 June 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Gavin,

Thank you for taking the time to leave a review ! We're grateful for your support. Every star counts—and so does your voice. Thanks for helping us grow with your feedback!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Person I spoke to very informative

Person I spoke to very informative, easy to understand

19 June 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Patricia,

Grateful for your feedback! We’ll be sure to share this with the team. Your message will absolutely be passed along—it’s the kind of feedback that keeps us going and reminds us why we do what we do.

Kind Regards,
Victoria

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