Murphy Furniture Reviews 

483
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quick and professional delivery service, often highlighting the helpfulness and friendliness of the delivery teams who also provide assembly. People frequently commend the excellent quality of the products, finding items like furniture and mattresses to be sturdy, comfortable, and well-made. The staff, both in-store and online, are widely appreciated for their knowledge, helpfulness, and pleasant demeanor, contributing to a smooth overall service experience. However, some customers also noted issues with product quality, reporting receiving faulty or damaged items and expressing disappointment with overall quality. A few other people also felt that there were occasional problems with delivery communication or product packaging, leading to unexpected delays or items arriving poorly wrapped.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently praising the quick and transparent delivery,... See more

Product

Reviewers highlight positive aspects of product quality, with many expressing satisfaction with the... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Order

Consumers find the ordering process to be positive, with many reviewers highlighting the ease of ordering and... See more

Service

People report positive experiences with service, with many customers expressing satisfaction from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service . Had a problem with trapped nerves in my neck . Spoke to Iris in online sales . She recommended some high back sofas that she thought would work . Looked up online picked one that suite... See more

Company replied

Rated 5 out of 5 stars

Ordered 2 beautiful mirrors at fantastic prices, they were delivered a couple of days later and I was of advised of the delivery time and they arrived on schedule to Dundalk on Monday morning, 2 love... See more

Company replied

Rated 5 out of 5 stars

We bought a reclining 2.5 seater couch and the experience was great! Ordering was really easy, in store staff was helpful. We got emails along the way as we waited for our couch to arrive to the wareh... See more

Company replied

Rated 5 out of 5 stars

Very helpful shop staff and manager contacted by shop staff member by phone. Very accommodating when delivery date had to be changed twice!! Very helpful delivery gentleman who worked around my need... See more

Company replied


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Garden Furniture Shop
  4. Living room shop
  5. Office Furniture Shop
  6. Factory outlet shop

Written by the company

Murphy Furniture is an Irish owned family business, with our head office based in County Wicklow. We have 5 outlets & a fast growing online store. www.murphyfurniture.ie


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

483 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.6

All reviews

(483)

77 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent delivery service and help…

Excellent delivery service and help provided by Paul and Bernard.

22 July 2026
Unprompted review
Murphy Furniture logo

Reply from Murphy Furniture

Hi Peter, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 3 out of 5 stars

Easy to order but...

Easy to order, contact received when in warehouse, collection was fine. When I ordered this piece of furniture online, for click and collect, it stated that it was in stock. The reality was that it wasnt available for collection until 14 days later, when we had gone on holiday. This could be construed as being misleading at time of purchase, and should have been made clearer.

23 June 2026
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Reply from Murphy Furniture

Hi John, thank you for taking the time to share your feedback with us.
We’re glad to hear that our warehouse communication and the collection process went smoothly, but we sincerely apologize for the delay you experienced. We’ve shared your feedback with our web design team to streamline how collection estimates are presented online.
Thank you again for your review.

Rated 4 out of 5 stars

Staff very helpful 👍

Staff very helpful 👍

23 June 2026
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Reply from Murphy Furniture

Hi Angela, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Bought a corner sofa very happy with my…

Bought a corner sofa very happy with my purchase and the delivery, very comfy sofa would recommend. Thank you

23 June 2026
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Reply from Murphy Furniture

Hi we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Quality products

Quality products, quick and transparent delivery, perfect level of customer engagement. Fully recommend.

14 June 2026
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Reply from Murphy Furniture

Hi Tom, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Good connection with staff

Good connection with staff. I collected my wardrobe and it was ready and loaded no problem

13 April 2026
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Reply from Murphy Furniture

Hi Tom, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Very pleased with our Murphy Furniture experience

We ordered a number of pieces from Murphy Furniture in February and May 2026. We are extremely satisfied with the furniture and with the customer service, from store to delivery. Our salesman at the Wexford store was very thorough and helpful, making sure the order was exactly right.

All pieces are of excellent quality and workmanship, and match our existing furniture. We really like the modern look of the light oak Carrington kitchen table/chairs, Astoria sideboard and corner cupboard and Kilkenny bookcases.

After buying the kitchen table in February, we foolishly ordered furniture from Amazon. They kept delaying the delivery and finally cancelled the order. At that point, we returned to Murphy Furniture and found all we needed, with near-immediate delivery guaranteed. We learned our lesson, buy Irish and buy locally!

Again, we are very pleased with all the furniture, and with the sales/service. We will do all future furniture shopping at Murphy Furniture!

18 May 2026
Unprompted review
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Reply from Murphy Furniture

Hi Dave, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 4 out of 5 stars

The staff were lovely and really…

The staff were lovely and really helpful loved my choice of beds but not sofa thats why one star lost its very uncomfortable i was moving very quickly so i went seen a different sofa but then practically wouldn’t of worked with children alot cushions so i changed it to one in my price range but could only see it online they didn’t have it in the shop im after giving it a good few weeks thinking it would be okay but its not comfy at all i like colour but i don't even bother sitting in my living room very rarely as its very uncomfortable to sit on sorry i rushed into buying the hampton sofa set looks completely different online its very small to sit on not one bit comfy

21 April 2026
Unprompted review
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Reply from Murphy Furniture

Hi Sarah thank you so much for the lovely feedback about our staff and for your bed purchase! We are so glad to hear the team took good care of you. However, we're really sorry to hear that the Hampton sofa hasn't worked out and that it’s not proving comfortable for you. We completely understand how disappointing that is, especially with a busy family. We want you to love your living room, so please feel free to reach out to our customer service team on 086 796 1359 We’d love to see if there's an alternative solution or a different model we can help you find that fits the family perfectly.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Shop floor staff and delivery guys were brilliant. Would highly recommend.

12 June 2026
Unprompted review
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Reply from Murphy Furniture

Hi Gary, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Furniture delivery …

We ordered some beds and we just got great customer service. We were kept informed of when the delivery was due and the delivery drivers were so nice and helpful. All round a very positive experience.

14 May 2026
Unprompted review
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Reply from Murphy Furniture

Hi Yvonne, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Great Product

Very friendly staff and great customer service would highly recommend . Very happy with my purchase and overall online shopping experience

8 May 2026
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Reply from Murphy Furniture

Hi, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Delivered precisely as promised and the…

Delivered precisely as promised and the staff at collection couldn’t have been more helpful.

17 May 2026
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Reply from Murphy Furniture

Hi Kevin, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Excellent Customer Service

Ordered 2 beautiful mirrors at fantastic prices, they were delivered a couple of days later and I was of advised of the delivery time and they arrived on schedule to Dundalk on Monday morning, 2 lovely friendly men, cheery and friendly and took both mirrors carefully into the house. I was delighted with everything, thank you so much! Definitely 5 stars!
Brenda

19 May 2026
Unprompted review
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Reply from Murphy Furniture

Hi Brenda, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

5 stars to Murphy Furniture

I bought mattress at Murphy Furniture. Excellent quality and great value which was delivered to me in one day. Great friendly staff. I will be returning. Well done to all

1 May 2026
Unprompted review
Murphy Furniture logo

Reply from Murphy Furniture

Hi Fiona, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Best Personal Service by a mile........

This company is an excellent company to deal with especially Deirdre the owner who goes above and beyond to assist in all matters - nothing too big or too small. The personal touch is always there no matter whether dealing with the staff or accounts department. Would highly recommend Deirdre and her team for everything to do with home furniture.

15 May 2026
Unprompted review
Murphy Furniture logo

Reply from Murphy Furniture

Hi Barty, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Excellent Customer Service

Excellent customer service was kept updated on my order as it had to be ordered took a little bit longer to recieve it as it was coming from a main supplier which can be expected when ordering certain hone furniture and I did not mind haviving to wait as I was always kept updated on the progress of my order. Delivery was great too and my purchase was handled and transported with great care. Very pleased with my new bookcase which was easy to assemble with really good assembly instructions and all tools needed for assembly were supplied. Very happy with the service from Murphy Furniture highly recommend.

20 March 2026
Unprompted review
Murphy Furniture logo

Reply from Murphy Furniture

Hi Cd, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Great customer service

Great customer service, delivery.
And furniture is not flatpack!

7 May 2026
Unprompted review
Murphy Furniture logo

Reply from Murphy Furniture

Hi Barbara, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 1 out of 5 stars

Purchased over €5,000 Chinese’s junk

Purchased over €5,000 worth of furniture from Murphy Furniture, including beds and bedside lockers, and the quality was extremely disappointing. The beds deteriorated rapidly, mattresses became badly deformed within a short period, and the lockers were poorly constructed with doors falling off.

What made the experience even worse was the complete lack of customer service. I contacted the company in December 2023 outlining the issues and followed up multiple times by phone. I received absolutely no response until legal action and formal complaints were mentioned much later.

Instead of taking responsibility for the quality of the products supplied, the company focused on avoiding liability and questioning my account, despite the fact that I still have defective items and photographic evidence available for inspection.

Consumers should be aware that once a problem arises, getting meaningful support or accountability from this company appears extremely difficult. Very disappointing experience overall.

3 February 2026
Unprompted review
Murphy Furniture logo

Reply from Murphy Furniture

Thank you for sharing your feedback, Andrew. We take all customer concerns seriously and are sorry to hear you've had a negative experience. We have been unable to locate an order matching your details in our system — we would genuinely like to investigate this fully and resolve any outstanding issues directly. Please contact us at info@murphyfurniture.ie or call 059 913 0888 so we can look into this without delay.

Rated 5 out of 5 stars

Best place to buy

Best furnitures,best costumer service

15 April 2026
Murphy Furniture logo

Reply from Murphy Furniture

Hi Melinda, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Great service

Great service . Had a problem with trapped nerves in my neck . Spoke to Iris in online sales . She recommended some high back sofas that she thought would work . Looked up online picked one that suited . Quick delivery very professional delivery team . Delighted with the service from start to finish would highly recommend.

21 April 2026
Unprompted review
Murphy Furniture logo

Reply from Murphy Furniture

Hi Valerie, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

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