Murphy Furniture Reviews 

483
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quick and professional delivery service, often highlighting the helpfulness and friendliness of the delivery teams who also provide assembly. People frequently commend the excellent quality of the products, finding items like furniture and mattresses to be sturdy, comfortable, and well-made. The staff, both in-store and online, are widely appreciated for their knowledge, helpfulness, and pleasant demeanor, contributing to a smooth overall service experience. However, some customers also noted issues with product quality, reporting receiving faulty or damaged items and expressing disappointment with overall quality. A few other people also felt that there were occasional problems with delivery communication or product packaging, leading to unexpected delays or items arriving poorly wrapped.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently praising the quick and transparent delivery,... See more

Product

Reviewers highlight positive aspects of product quality, with many expressing satisfaction with the... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Order

Consumers find the ordering process to be positive, with many reviewers highlighting the ease of ordering and... See more

Service

People report positive experiences with service, with many customers expressing satisfaction from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service . Had a problem with trapped nerves in my neck . Spoke to Iris in online sales . She recommended some high back sofas that she thought would work . Looked up online picked one that suite... See more

Company replied

Rated 5 out of 5 stars

Ordered 2 beautiful mirrors at fantastic prices, they were delivered a couple of days later and I was of advised of the delivery time and they arrived on schedule to Dundalk on Monday morning, 2 love... See more

Company replied

Rated 5 out of 5 stars

We bought a reclining 2.5 seater couch and the experience was great! Ordering was really easy, in store staff was helpful. We got emails along the way as we waited for our couch to arrive to the wareh... See more

Company replied

Rated 5 out of 5 stars

Very helpful shop staff and manager contacted by shop staff member by phone. Very accommodating when delivery date had to be changed twice!! Very helpful delivery gentleman who worked around my need... See more

Company replied


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Garden Furniture Shop
  4. Living room shop
  5. Office Furniture Shop
  6. Factory outlet shop

Written by the company

Murphy Furniture is an Irish owned family business, with our head office based in County Wicklow. We have 5 outlets & a fast growing online store. www.murphyfurniture.ie


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

483 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(483)

77 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience. Easy to order. Staff in Naas store super friendly. Would highly recommend.

11 January 2026
Murphy Furniture logo

Reply from Murphy Furniture

Hi Peter, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Outstanding service

I saw a new sofa on Michael Murphy’s site that was exactly what I wanted but I also wanted matching armchairs which were not in stock. I made contact with them and Jessie dealt with my query . She was most helpful and responsive and ordered the matching armchairs and cushions I needed. The delivery team arrived today on the dot of the arranged time and delivered my new furniture and took away the old suite. Sincere thanks to Jessie and the delivery team who were excellent to deal with and did Michael Murphy’s furniture proud.

27 January 2026
Unprompted review
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Reply from Murphy Furniture

Hi William, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Great service by friendly knowledgeable…

Great service by friendly knowledgeable staff.prompt delivery too

5 January 2026
Unprompted review
Murphy Furniture logo

Reply from Murphy Furniture

Hi Denis, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Very punctual delivery

16 December 2025
Murphy Furniture logo

Reply from Murphy Furniture

Hi, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 4 out of 5 stars

Nevada wardrobe set

Online website was very easy to use plus we could look in the wexford store to see finished product...staff very helpful there....delivery lads were prompt & efficient

19 December 2025
Unprompted review
Murphy Furniture logo

Reply from Murphy Furniture

Hi Adrienne, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Very happy with our new couch!

We bought a reclining 2.5 seater couch and the experience was great! Ordering was really easy, in store staff was helpful. We got emails along the way as we waited for our couch to arrive to the warehouse. Delivery was so quick and professional, the guys were lovely and put the couch together quickly. Absolutely no complaints as there were no issues. The couch is comfortable and we love it. Will definitely be my first stop for other furniture purchases.

11 December 2025
Unprompted review
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Reply from Murphy Furniture

Hi Glynnis, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

I ordered a bunk bed and received…

I ordered a bunk bed and received exactly what I needed in good time. Thank you for great service!

16 October 2025
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Reply from Murphy Furniture

Hi Christine, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Lovely people to deal with prompt…

Lovely people to deal with prompt delivery

24 November 2025
Unprompted review
Murphy Furniture logo

Reply from Murphy Furniture

Hi Mabel, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

A pleasure to deal with

A pleasure to deal with, from the office staff to the delivery staff. Highly recommend Murphy Furniture

8 December 2025
Unprompted review
Murphy Furniture logo

Reply from Murphy Furniture

Hi Colin, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Wonderful service and furniture

I have bought furniture here before and I have always been satisfied with everything.
The staff are extremely friendly and helpful and always ready to help out.
The service and delivery is prompt and on time. The delivery team are professional and willing to help in any way they can.
The standard of furniture is excellent and I have always been very happy with my purchases.

4 November 2025
Unprompted review
Murphy Furniture logo

Reply from Murphy Furniture

Hi Nuala, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Fantastic company

Fantastic company! Can’t recommend them highly enough!

13 November 2025
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Reply from Murphy Furniture

Hi Claire, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Great service

Delighted with my new bedside locker. Top quality item and fast delivery. The delivery men, Arran and Cezary were very helpful, even unpacking the item in their van before carrying it into my house. Great service, would definitely deal with this company again

28 November 2025
Unprompted review
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Reply from Murphy Furniture

Hi Mary, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Bump beds

On time good quality

15 November 2025
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Reply from Murphy Furniture

Hi Joseph, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

We ordered Sandringham reclining sofa…

We ordered Sandringham reclining sofa from Murphy's furniture and delivery was excellent from start to finish. James and Julian gave me date and time of delivery and the lads delivered. Delivery was excellent the lads delivered and assembled for us and gave great advice on how to get best from the sofa. Thanks all at Murphy's furniture and a happy Christmas. With regards willie

26 November 2025
Unprompted review
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Reply from Murphy Furniture

Hi Willie, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Great service

Great service. Bought online. Great sofa set. Kept in contact until delivered. Delivered on time. I would use this business to buy other items.

30 October 2025
Unprompted review
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Reply from Murphy Furniture

Hi Gez, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Very simple to order

Very simple to order. Delivered very fast. Will be buying again soon.

10 November 2025
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Reply from Murphy Furniture

Hi Lorraine, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Julie was exceptional in helping us…

Julie was exceptional in helping us choose a suite of furniture from beginning to end. Such a warm friendly person, lovely to deal with. We felt relaxed and right at home in the store while she showed us around.

Thankyou Julie
Catherine & Jack

9 November 2025
Unprompted review
Murphy Furniture logo

Reply from Murphy Furniture

Hi Catherine & Jack, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Great quality

Great quality. Good prices. Excellent delivery service.

28 October 2025
Unprompted review
Murphy Furniture logo

Reply from Murphy Furniture

Hi Carmen, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Dealing with Murphy Furniture was an…

Dealing with Murphy Furniture was an absolutely amazing and positive experience from start to finish. Katiana, in their Tallaght branch, couldn’t have been more pleasant and helpful. She was friendly, welcoming and knowledgeable, giving generously of her time and advice.
The warehouse staff were equally professional, giving plenty of notice of delivery which was carried out on time and exactly as advised. The delivery men phoned on the morning of delivery, as promised, and were really courteous and helpful. I would highly recommend Murphy Furniture to anyone considering purchasing furniture.

15 October 2025
Unprompted review
Murphy Furniture logo

Reply from Murphy Furniture

Hi Mary, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Great customer service.

Efficient delivery time and the team kept me notified when furniture would arrive!

11 October 2025
Murphy Furniture logo

Reply from Murphy Furniture

Hi Sarah, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

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