Great service . Had a problem with trapped nerves in my neck . Spoke to Iris in online sales . She recommended some high back sofas that she thought would work . Looked up online picked one that suite... See more
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Murphy Furniture is an Irish owned family business, with our head office based in County Wicklow. We have 5 outlets & a fast growing online store. www.murphyfurniture.ie
Unit 12 Strawhill Industrial Estate, R93 C6X2, Carlow Town, Ireland
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We have a child with additional needs so making sure everything ordered was perfect and delivered on time with out changes was paramount and Murphys delivered that service without issue

Reply from Murphy Furniture
I found Murphy’s service to be straightforward and helpful. I bought my chair online and they did the rest. Delivered to my home 17 days later.. very professional .. Briege/Donegal

Reply from Murphy Furniture
Very helpful shop staff and manager contacted by shop staff member by phone. Very accommodating when delivery date had to be changed twice!! Very helpful delivery gentleman who worked around my need to change dates for access to newly purchased apartment - made an already very stressful situation that bit easier - very impressed by friendliness and kindness shown.

Reply from Murphy Furniture
From start to finish a brilliant experience. Me and my Fiancé were looking for a new sofa. We picked one but went away to measure up to be sure and I came back a week later to order. Was told delivery would be two to three weeks but delivered a week and a half from ordering. The delivery guys were super polite, very helpful and very careful when delivering. The customer care was extremely helpful and overall a fantastic experience. We will be using them again. All the staff in Tallaght were faultless.

Reply from Murphy Furniture

Reply from Murphy Furniture
Fast delivery everything came together one little problem there was no letters on the wood to see what went were but love the hall table it was prefect size and exactly what I ordered

Reply from Murphy Furniture
We recently purchased a bed frame with storage from this company. Unfortunately, the first delivery arrived with a broken bed head. We had to wait a week with the bed frame in the middle of our room until it was replaced. The delay was due to their transportation schedule, which only operates on Wednesdays, despite us contacting them just 30 minutes after the initial delivery.
When the bed head was finally replaced, it arrived only in an open plastic bag, which was not professionally packaged or wrapped. Additionally, they placed the new bed head directly on the floor after removing the plastic bag, where their staff even stepped on it with their shoes. As a result, we now have to thoroughly clean the bed head ourselves.
Overall, we are not satisfied with the quality of the service or the handling of our purchase.

Reply from Murphy Furniture
Brilliant service from Start to finish. I got my new Spinal Max 3000 mattress delivered today.
Many thanks to your punctual delivery driver. It arrived in less than 1 week from time of purchase.
It was well packaged and as described. Email and phone communication was also great, so customer service is excellent.
Pleasure doing business with you guys. Thank you.
Kind regards
Mark

Reply from Murphy Furniture
Fast delivery and excellent customer service. Would definitely buy from them again

Reply from Murphy Furniture
I bought an item in January that was faulty, replaced with another faulty item but not until MARCH. Such a dismissive and rude person with no customer service s skills or any idea of how to talk to actual people. It's really not good enough. I won't be back to shop here.

Reply from Murphy Furniture
Delivery within the time stated when purchasing. Happy with the table but feel it looked quite different than the photograph. Much more grey in person. Good quality though and fit for purpose.

Reply from Murphy Furniture
Everything went smoothly. We got delivery in time. Delivery drivers were very polite and announced before arriving. The “Nevada 4 door wardrobe” is absolutely stunning and looks sturdy as well! Very happy with this experience!

Reply from Murphy Furniture
my experience with murphy's was just so easy to order and to deal with well done

Reply from Murphy Furniture
Fantastic company and amazing products I was very happy with everything

Reply from Murphy Furniture
Good quality chairs at a good price. Only problem was delivery. No communication at all from delivery company. I was literally getting into the car when they pulled up with the delivery.

Reply from Murphy Furniture

Reply from Murphy Furniture
Great experience. Easy to order. Staff in Naas store super friendly. Would highly recommend.

Reply from Murphy Furniture
I saw a new sofa on Michael Murphy’s site that was exactly what I wanted but I also wanted matching armchairs which were not in stock. I made contact with them and Jessie dealt with my query . She was most helpful and responsive and ordered the matching armchairs and cushions I needed. The delivery team arrived today on the dot of the arranged time and delivered my new furniture and took away the old suite. Sincere thanks to Jessie and the delivery team who were excellent to deal with and did Michael Murphy’s furniture proud.

Reply from Murphy Furniture
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