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Murphy's Hair and Beauty Reviews 

357
•
TrustScore 4 out of 5

4.1

Hair product shop
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Review summary

Created with AI, based on recent reviews

Considering 41 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally fast delivery and highly reliable service, noting that packages consistently arrive securely and well-packed. Many people also appreciate the fair pricing, good communication, and wonderful product quality that make online shopping very enjoyable. Shoppers often mention that delivery is extremely quick, sometimes arriving the very next day without any issues. Some reviewers were dissatisfied with delivery issues, noting missing items, significantly delayed shipments, or missing tracking numbers. A few people also felt that additional postage options would be ideal or experienced frustrating problems receiving their orders.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently expressing satisfaction with the fast... See more

Product

People report ambiguous experiences with product, as many consumers highlight fast delivery, great prices,... See more

Order

Consumers find order fulfillment to be mixed, as some reviewers received their packages efficiently the next... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great seller ,had a problem with the delivery but I contacted company and they sorted it out straight away. 😊

Rated 5 out of 5 stars

I’ve used this company a couple of times now - no issues and super fast delivery. Would recommend. More postage options would be ideal.

Rated 5 out of 5 stars

Murphy’s sell good, quality products and deliver on time. Price are reasonable and competitive. I would recommend

Rated 5 out of 5 stars

Perfect as always, I love this shop, very fast delivery, The creams are amazing I will continue to order from London to Shropshire arrived next day. Keep up the amazing work Murphy's.

Company details

  1. Hair product shop
  2. also in
  3. Barber Supply Shop
  4. Beauty product supplier

Information provided by various external sources

Murphy’s Beauty has been providing the best in black, Asian and mixed-race hair care and beauty for over 20 years. Our customers have been with us every step of the way, from one humble hair shop in Brixton to the launch of our online store. Proudly celebrating the beauty and diversity of our communities, we’re dedicated to making our customers not just look good, but feel good too.

Contact info

4.1

Great

TrustScore 4 out of 5

357 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.1

All reviews

(357)

39 reviews in the last 12 months

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Rated 5 out of 5 stars

I placed my order at 13:03 and they shipped it 8 minutes later!!!! Suuuuper speedy, efficient, fantastic service!!!

It was my first time shopping with Murphy's Hair and Beauty. I had never heard of them before but I'm really glad I gave them a try. I placed my order yesterday - 09/04/2024 at 13:03 and received an email at 13:11 that my order has been shipped!!! I couldn't believe that they moved SOOOOOO quickly. I was in complete shock. It took them 8 minutes to ship my order after I placed it - Wow!!! I received my parcel today - the next day after I had placed my order. I can't praise these guys enough for how efficient and professional they are. My order came well wrapped and is exactly as described. I would definitely shop with these guys again!!! They're absolutely fantastic - highly recommend 🙂

9 April 2024
Unprompted review
Rated 1 out of 5 stars

Order no.32588

Order no.32588. Order placed 7th Feb , 2 items were faulty so sent back for refund. No refund as of today. Please refund my money, i have contacted you at least 3 times via online website

7 February 2024
Unprompted review
Rated 1 out of 5 stars

Awful experience

Awful experience
They sent me expired and stale products. Shampoo and conditioner that expired in May 2023 and leave in conditioner that smelt disgusting. They clearly do not check their stock!! Avoid!

23 February 2024
Rated 5 out of 5 stars

Great prices & fast delivery

Always a great experience shopping here, competitive prices and fast delivery. Staff are very helpful too. I have been shopping with them for years now and any issues are always resolved quickly.

11 January 2024

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