#Brenton was fantastic from start to finish. He helped me get my card terminal set up quickly and made the whole process smooth and stress-free. He’s knowledgeable, responsive, and genuinely cares abo... See more
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MWB Solutions Ltd offer a serviced, consultative and managed approach to our merchants which will see the customer taken through a process which not only gives you the correct solutions for your business but also places rates that you can be safe in the knowledge are the best in the market.
Unit 2 Green Farm, Abbotts Ripton, PE28 2PF, Huntingdon, United Kingdom
Replied to 50% of negative reviews
Typically replies within 48 hours
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Warren And his team have been amazing to work with! A true professional, Warren has always gone above and beyond to provide an exceptional service. I can not recommend enough.
Warren at mwbs did a amazing job getting us a payment solution for our high risk platform , he kept in touch daily and was more than helpful all the way , thanks again
Have dealt with modern world few months ago with my shop and online business and couldn’t fault the service at all. Helpful and clear all the way through. Have recently recommended to a couple of industry friends too
This company must be making too much money already, because they certainly don't seem to be keen on taking on any new customers. Called them a number of times to just receive assurances that I would receive quotes via email for a card machine and Epos, which never materialised - still eagerly awaiting nearly 4 weeks later.
Not sure how some of these positive reviews have appeared as I had to chase them up to accept my custom - still with no luck!
Makes me think how they handle existing customers once they're tied into contracts etc.
Good luck those who choose to go with them - if they're lucky enough to even get a reply (lol)
Our account manager Arvey was clear, concise and up front about all costs and exactly how much they could save me. Terminal arrived when it was meant to and the support since has been brilliant. I can message them with any queries and they get back to me promptly even if they have to pass the query on to technical support.
Arvey is a top man Absolutely amazing customer service always goes out of his way very kind and honest thank you for all your help xx
Very satisfied with the service we have received, from the first enquiry to the setting up of the terminals has been both professional and friendly, more so Michelle handled everything for us which made it so easy to switch and even better, at a competitive cost compared to our previous supplier.
Absolutely amazing customer service and support, all done to timing (even with our strict deadline) machine delivered on time all in working order, thank you team.
The service i had from Michelle was excellent. She saved me money, and then returned to set up my terminal.
I am very happy, and will recommend her to other businesses.
Very happy with the service received from Michelle at Modern World.
My terminal has now been set up.
Thank you
Can't recommend this company highly enough. If I could give Michelle Davis a 10 star rating I would. From start to finish Michelle was friendly and professional and managed to get my shop terminal set up in a very short space of time. Thank you Michelle.
HIGHLY RECOMMEND
Had a few issues with our previous provider and we were recommended to talk to these guys. They couldn't have been more helpful, and took the time to appreciate our needs.
Update to our previous glowing review. Michelle it seems has now left the company. We asked for advice about charges for refunds, which we received in writing. However, Michelle and MWB mis-informed us, resulting in a cost to us of over £300. As Michelle has now left the company, MWB were not interested in reimbursinhg us and were actually quite rude in their reply to us!
We have recently changed our terminal from another provider due to the savings to be made with Modern World.
Michelle has made the process very easy from the initial meeting to the terminal installation and we have confidence in her ability and willingness to help.
Now looking forward to the savings!

Reply from Modern World Business Solutions Ltd
We had debated about moving from izettle for quite some time. Maximum transaction limits & then they would freeze your money if close to the limit! Unable to take payments over the phone as well. Obviously you don’t pay monthly for this product however, even with paying monthly for a terminal & pci, the overall package including great rates made it a deal we couldn’t pass up.
Added bonus is that they’re a local business and are always available to help and respond with any queries you have.
Totally recommend! Thank you team MWBS
Avery popped in my salon to talk to me about a card machine. I was self employed but had opened my own salon so was very nervous of a new card machine as I was using iZettle which seemed great.
Everything Arvey told me to be honest seemed to good to be true. Lower rates/money the next day etc.
But how wrong was I, it’s the best thing I have ever done. Looks so much more Profesional in my salon. And arvey was right no hidden costs down the line.
Thank you so much and would recommend this card machine to everyone.
Also he has great customer service no pressure just honestly, and made me feel very comfortable about the whole thing.
Thank you
Was very happy how Arvey went through all the process in helping me in switching over my Card Machine. Not only did he help me to save money but the Customer Service has been second to none.
Strongly recommend. As I already have to a lot of people
Just by chance Arvey walked into my shop looking for another business along the same road and we got talking about the company he works for ... it’s saved us so much money ! Arvey wasn’t pushy and we ended up getting a card machine after he explained how much money we could save by switching card machines. Really helpful and very professional. Thank you !
I had a terminal installed back in June, as a first time business owner I didn’t have a clue what I was doing. Arvey was a great help, always on the end of the phone if I had any questions, speedy installation and very professional. Very happy with the service and the terminal. I will be recommending.
Thank you Arvey!
I have just had 2 new terminals installed through Modern World.
Michelle looked after me from start to finish, and I’m pleased to say everything went smoothly.
Thank you.
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