While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality, highlighting its soft material, cute designs, and overall excellent craftsmanship. Many people found the headphones to be a game-changer for travel and quiet time, with children happily wearing them for extended periods. The ordering and delivery process was frequently described as smooth and fast, contributing to a positive overall experience. However, some customers also noted issues with the delivery service, with a few receiving damaged items or products that appeared to be returns. A small number of people found the headphones did not work on airplanes or that the band was too large for their child. Additionally, some reviewers were disappointed that their order did not include a travel case or a promised gift.

What people talk about most

Product

People report positive experiences with the product. Many customers praise its comfort, cute designs, and... See more

Quality

Consumers generally express satisfaction with the quality of products. Many reviewers highlight items as... See more

Order

Reviewers highlight positive aspects of order. Customers found the process from ordering to delivery to be... See more

Delivery service

Customers had ambiguous experiences with delivery service. Some reviewers praised the really quick delivery... See more

Based on these reviews

Rated 5 out of 5 stars

These are Brilliant, my toddler loves them and keeps them on whilst using his iPad.. We’ve brought to use for car and plane journeys, can’t wait to see if they work on our family holiday next year but... See more

Rated 5 out of 5 stars

This has been a life-saver on the plane! My 2-year-old daughter hates anything on her head (hats, headbands, hair clips) but as soon as I put the Bandou on her she keeps asking for her "sharkie"! It k... See more

Rated 5 out of 5 stars

Headphones were very nice, but my toddler does not like anything on her head so they didn't work for us. Customer service was so exceptional they issued a refund straight away and with no fuss whatsoe... See more

Rated 5 out of 5 stars

This is a very cute, well made product. Unfortunately, my toddler absolutely refused to wear it. When I tried to initiate a return by emailing support, they immediately issued a refund, no questions a... See more


Company details

  1. Toy and game manufacturer
  2. Pediatrician

Written by the company

Bandou offers the perfect headphones for kids, keeping them entertained and comfortable while providing peace of mind for parents. With a focus on entertainment, comfort, and safety, our headphones are designed to eliminate tantrums and discomfort.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

199 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A Godsend on a flight

Used the Bandou on the flight home to get our 18 month old to sit still for a while. He was so comfortable he eventually fell asleep which made the journey much easier for everyone on the aeroplane.

22 August 2025
Unprompted review
Rated 1 out of 5 stars

Not Received

I ordered thre bands and cases over 2 months ago and still have not received them. On shipping status it still says waiting to be shipped. I have tried to call and emailed numerous times but have had no response at all. Very disappointed after reading all the good reviews

15 July 2025
Unprompted review
Rated 5 out of 5 stars

Life-saver!

This has been a life-saver on the plane! My 2-year-old daughter hates anything on her head (hats, headbands, hair clips) but as soon as I put the Bandou on her she keeps asking for her "sharkie"! It kept her quiet on her first 9-hour flight and on long car rides, she even asks for it now sometimes at night to help her fall asleep to her favourite audiobooks. It's soft, comfortable and the cute design gets her excited to wear it. Can't recommend it enough!

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Superb

Fantastic product. My granddaughter absolutely loves her unicorn headband. It is so comfortable that she forgets she's wearing it.

24 June 2025
Unprompted review
Rated 4 out of 5 stars

Nice design

Nice design, disappointed that it didn’t come with a travel case - I felt the website was misleading as it inferred that the case was included.

14 June 2025
Unprompted review
Rated 5 out of 5 stars

These are Brilliant 🤩

These are Brilliant, my toddler loves them and keeps them on whilst using his iPad.. We’ve brought to use for car and plane journeys, can’t wait to see if they work on our family holiday next year but work really well in the car etc. Really soft material and cute designs. Would definitely recommend!

16 June 2025
Unprompted review
Rated 4 out of 5 stars

My kid loves it!

Great design, lovely fabric and good sound! Only in very loud environments is the maximum volume not enough.

15 June 2025
Unprompted review
Rated 5 out of 5 stars

Quick, efficient and quality

From ordering to delivery was very smooth and fast. The quality of the products is fantastic. My son loved the free toy as well has managed to keep him occupied for hours.
My daughter has settled into the headphones very well. My son is still struggling as he’s not sure about having his ears covered. But we will keep trying. He will currently wear as a headband and loves the baby shark.

Thank you

15 May 2025
Unprompted review
Rated 5 out of 5 stars

Love it

Love it! My little girl used it while flying and it was the best thing ever! Much more relaxed trips. Thank you.

24 May 2025
Unprompted review
Rated 5 out of 5 stars

No fidgeting

We finally tried it out today and wow, she didn’t trying to take it off, no fidgeting and she was smiling. All ready for our holiday Very happy mummy. Thank you

4 May 2025
Unprompted review
Rated 5 out of 5 stars

Fast delivery, easy to use, great product overall.

Just got home from my 2yr old son’s first overseas trip and the bandou headphones were amazing! So easy to use, it fit really well and my son loved having a “cat on my head”. Found them so good in the car too when someone wanted the radio on and he wanted wiggles instead. With bandou, that’s an Easy fix!
Delivery was incredibly fast and the company has been a delight to deal with.

12 April 2025
Unprompted review
Rated 5 out of 5 stars

Bought Finny the shark 2.0 for my…

Bought Finny the shark 2.0 for my 8month old. We have an upcoming flight and I wanted to make sure she gets to listen to his favorite show Bluey without everyone else having to listen the whole flight lol. They fit him slightly loose but he enjoys them!!!n can’t wait to use them in a couple days . Definitely recommend!!! They don’t hurt his head or ears :) work great and easy connectivity to his tablet.

15 April 2025
Unprompted review
Rated 5 out of 5 stars

Comfortable and Easy to use <3

I bought the Shark and the fox for my boys and they love using it! Easy and convenient to carry for parents and kids. Comfortable to use and fast delivery too. I also love that there's lots of cute, colorful options. :) i highly recommend this if you have toddlers/kids.

24 March 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look