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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality, highlighting its soft material, cute designs, and overall excellent craftsmanship. Many people found the headphones to be a game-changer for travel and quiet time, with children happily wearing them for extended periods. The ordering and delivery process was frequently described as smooth and fast, contributing to a positive overall experience. However, some customers also noted issues with the delivery service, with a few receiving damaged items or products that appeared to be returns. A small number of people found the headphones did not work on airplanes or that the band was too large for their child. Additionally, some reviewers were disappointed that their order did not include a travel case or a promised gift.

What people talk about most

Product

People report positive experiences with the product. Many customers praise its comfort, cute designs, and... See more

Quality

Consumers generally express satisfaction with the quality of products. Many reviewers highlight items as... See more

Order

Reviewers highlight positive aspects of order. Customers found the process from ordering to delivery to be... See more

Delivery service

Customers had ambiguous experiences with delivery service. Some reviewers praised the really quick delivery... See more

Based on these reviews

Rated 5 out of 5 stars

These are Brilliant, my toddler loves them and keeps them on whilst using his iPad.. We’ve brought to use for car and plane journeys, can’t wait to see if they work on our family holiday next year but... See more

Rated 5 out of 5 stars

This has been a life-saver on the plane! My 2-year-old daughter hates anything on her head (hats, headbands, hair clips) but as soon as I put the Bandou on her she keeps asking for her "sharkie"! It k... See more

Rated 5 out of 5 stars

Headphones were very nice, but my toddler does not like anything on her head so they didn't work for us. Customer service was so exceptional they issued a refund straight away and with no fuss whatsoe... See more

Rated 5 out of 5 stars

This is a very cute, well made product. Unfortunately, my toddler absolutely refused to wear it. When I tried to initiate a return by emailing support, they immediately issued a refund, no questions a... See more


Company details

  1. Toy and game manufacturer
  2. Pediatrician

Written by the company

Bandou offers the perfect headphones for kids, keeping them entertained and comfortable while providing peace of mind for parents. With a focus on entertainment, comfort, and safety, our headphones are designed to eliminate tantrums and discomfort.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

199 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Shark headband

My grandson loved the shark headband. We encountered a small problem but the customer service was outstanding and the problem was rectified very speedily.

17 December 2024
Unprompted review
Rated 5 out of 5 stars

Compact and great for travel

My boys are obsessed. This headset is not only cute but compact and easy to travel with, which most sets are bulky. It’s super comfortable to wear especially when traveling and won’t slip off. My 2yr old loves listening to his Tonie and Yoto with these. Need another as my boys fight over it haha

5 November 2024
Unprompted review
Rated 5 out of 5 stars

Amazing product

Honestly, this is an amazing product. Other headphones hurt kids ear and sometimes they are too big or small. These are perfect and easy to connect with phones. Washable, kid safe!

2 December 2024
Unprompted review
Rated 3 out of 5 stars

Product seems great

Product seems great - we are yet to use it properly as it’s for our overseas trip in a few weeks. Customer service was okay but a little disappointing- I shared screenshots of how I was being charged more at checkout. I was refunded some of it but they wouldn’t go as low as the price it initially came up as. I was understanding about it until I saw Black Friday sales were 40% so I feel a little ripped off

4 November 2024
Rated 5 out of 5 stars

They love it even when they’re done…

They love it even when they’re done using the app, they still keep it on their heads as their comfort. Thank you so much for this. I would’ve continue to waste $30-$60 a month for two headphones and instead I have save a lot of money coming across this website that will help my twins enjoy their experience with the headphones while using their tablets.

21 November 2024
Unprompted review
Rated 5 out of 5 stars

Such an amazing product

Such an amazing product ! My son loved the fact that the fabric is so soft, Anne the volume control is perfect so it's not too loud but just enough for him to listen to his songs when he's overstimulated.
We use his koala bandou, most days of the week !

26 November 2024
Unprompted review
Rated 5 out of 5 stars

Amazing quality headphones

Amazing quality headphones. My son is autistic and won’t wear standard headphones. He put his bandou headphones on straight away and keeps them on, he was so chuffed when he could hear his music on them. 100% recommend.

13 November 2024
Unprompted review
Rated 5 out of 5 stars

Superb Customer Service

I can’t recommend Bandou enough! After accidentally tossing my headphones into the wash, I left a review mentioning I didn’t get a chance to use them. To my surprise, Bandou reached out immediately and offered to replace them. Their proactive and generous response completely exceeded my expectations. It’s rare to find a company that truly cares about its customers, but Bandou absolutely does. The replacement headphones work perfectly, and the whole experience has made me a loyal customer. Thank you, Bandou!

24 November 2024
Unprompted review
Rated 5 out of 5 stars

Great headband to keep littles busy

The product is amazing, my son has no problem wearing them and they kept him busy for over an hour on a plane. The website was really easy to navigate too, and customer service was very helpful to make sure I got a refund when my coupon didn’t work. Overall, very positive experience.

9 November 2024
Unprompted review
Rated 5 out of 5 stars

Great headphones for toddlers

The headband style headphones are a hit with my granddaughters. The girls are 18 months, 2 years and 4 and a half years old. They all love the different animals design and we all love that their ears are protected. The sound is great and not too loud for their ears.
Customer service kept me informed after ordering about shipping and they were well packaged and arrived fast and with no issues.
We are recommending the headphones to their friends.

8 October 2024
Unprompted review
Rated 5 out of 5 stars

A brilliant product for the kids

Amazing product. We bought it for holiday and our little girl used it on the plane. Her older brother's aged 6 and 8 even loved it to listen to music and white noise at bedtime. Highly recommend and now need to buy two more for my sons

5 November 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous product

Fabulous product!
Really cute designs and both our kids love wearing it.
Initially the sound was super quiet and I was worried but we looked up the FAQ regarding fixing the sound - we needed to charge the speaker more and adjust some settings on our phone. Once we did both those things, the headphones worked 100% perfectly!

20 October 2024
Unprompted review

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