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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality, highlighting its soft material, cute designs, and overall excellent craftsmanship. Many people found the headphones to be a game-changer for travel and quiet time, with children happily wearing them for extended periods. The ordering and delivery process was frequently described as smooth and fast, contributing to a positive overall experience. However, some customers also noted issues with the delivery service, with a few receiving damaged items or products that appeared to be returns. A small number of people found the headphones did not work on airplanes or that the band was too large for their child. Additionally, some reviewers were disappointed that their order did not include a travel case or a promised gift.

What people talk about most

Product

People report positive experiences with the product. Many customers praise its comfort, cute designs, and... See more

Quality

Consumers generally express satisfaction with the quality of products. Many reviewers highlight items as... See more

Order

Reviewers highlight positive aspects of order. Customers found the process from ordering to delivery to be... See more

Delivery service

Customers had ambiguous experiences with delivery service. Some reviewers praised the really quick delivery... See more

Based on these reviews

Rated 5 out of 5 stars

These are Brilliant, my toddler loves them and keeps them on whilst using his iPad.. We’ve brought to use for car and plane journeys, can’t wait to see if they work on our family holiday next year but... See more

Rated 5 out of 5 stars

This has been a life-saver on the plane! My 2-year-old daughter hates anything on her head (hats, headbands, hair clips) but as soon as I put the Bandou on her she keeps asking for her "sharkie"! It k... See more

Rated 5 out of 5 stars

Headphones were very nice, but my toddler does not like anything on her head so they didn't work for us. Customer service was so exceptional they issued a refund straight away and with no fuss whatsoe... See more

Rated 5 out of 5 stars

This is a very cute, well made product. Unfortunately, my toddler absolutely refused to wear it. When I tried to initiate a return by emailing support, they immediately issued a refund, no questions a... See more


Company details

  1. Toy and game manufacturer
  2. Pediatrician

Written by the company

Bandou offers the perfect headphones for kids, keeping them entertained and comfortable while providing peace of mind for parents. With a focus on entertainment, comfort, and safety, our headphones are designed to eliminate tantrums and discomfort.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

199 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Good quality product well worth the money

Bought 2 for my 1yr old granson to use when he goes on his first ever holiday fiight. Mum tried one of them on to see what they were like and she was very happy with it. The company service was excellent, prompt delivery, good quality product.

10 October 2024
Unprompted review
Rated 5 out of 5 stars

The perfect toddler travel buddy!

Having seen the Bandou advertised on Facebook it caught my attention as most of the adverts were based around toddlers travelling on a plane... With a holiday booked and a slight anxious feeling in the back of our minds around how our toddler would be on the 5 hour flight we wanted to find something that would keep her entertained or at least reasonably quiet on the flight. I pulled the trigger and ordered a Bandou... quick to arrive, we tried it on at home a week before the holiday just so she knew what to expect (she loved it straight away).

The day of the holiday, we both agreed to keep it away until we actually got onto the flight... Off we go, in the air, it's time!

Popped on the bandou, put on her favourite music playlist and she just chilled out and snacked away for the full flight duration, people around us didn't even realise we had a toddler with us! - it was a day flight so my partner and I just thought ok, let's see how the flight home goes as it's an 11pm take off time! So far, we were impressed.

The final day came and again the anxious feeling really kicked in this time... By the time we arrived at the airport we had already passed her 'bed time' so she was getting tired and fussy, but we still didn't get the Bandou out until we were on the plane just to maximise the impact (or that's what we were thinking).

By the time we got on the plane, snacks weren't going to cut it (with it being a late night flight and her already for bed). We sat down and she was getting fussy so before take off we just popped on the Bandou with a calming bed time playlist, as soon as we did, the fussiness stopped and she immediately tried to go to sleep! We got her comfy (enough for her to fall asleep) and that was it for the remainder of the flight, we couldn't believe our luck! Now our toddler suffers from serious FOMO so for her to just nod off like that was unheard of... Was it down to the Bandou, or serious tiredness?! Perhaps both, but we certainly think the Bandou was a massive help in settling her.

Without a doubt the best travel purchase we have made for our little one, we couldn't recommend it more. We considered some alternatives but having the reassurance of the volume safety and a guarantee from Bandou it was a no brainer!

Don't think twice about getting one of these for your little one before a flight... It's worth every penny!!!

7 October 2024
Unprompted review
Rated 4 out of 5 stars

Good product would recommend

Good product brought for my 11 month old for a flight he loves it it’s not to loud so doesn’t damage little ears get good would recommend gave 4 star due to long delivery time 12 days is quite long to wait

2 October 2024
Unprompted review
Rated 5 out of 5 stars

Love these so much!

Love these so much! My daughter loves them! They are a godsend for travel or even if you’re just needing something to sidetrack your kiddo during a grocery trip etc. They connect via Bluetooth so easily. A toddler must have!

7 October 2024
Unprompted review
Rated 5 out of 5 stars

Great product and great customer service

My kids and their cousin love the headphones. My daughter was dancing around the house for hours!
When we had an issue with one set, customer service was exceptional and a new set was sent out.

30 August 2024
Unprompted review
Rated 5 out of 5 stars

we’ll be taking our bandou headphones everywhere!

We LOVE our bandou kids headphones! They’re the only headphones I’d feel safe putting on my toddlers ears now. We spent 12 hours at a wedding and the only way my son would have a nap was using the headphones to play soothing music & doubling as an eye mask!😍 they’ll definitely be coming everywhere with us from now on!

13 September 2024
Unprompted review
Rated 5 out of 5 stars

Very happy with our Bandou purchase

Very happy with our Bandou purchase. We used it for our baby's first plane trip to Malta from London and it helped her go to sleep! Played her bed time music while swaying her in my arms. It was brilliant as was looking for a solution to avoid having to play her bed time music out loud and this was perfect. It was a little big on our 5.5 month old but it still stayed on and will get lots of use as she grows. Looking forward to using Bandou when we fly 24 hours to Australia soon! A must have and a godsend. We also used it so she could watch and listen to episodes of cocomellon which connected very easily via Bluetooth to our tablet.

14 September 2024
Unprompted review
Rated 5 out of 5 stars

Great headphones

Great headphones! Super comfy and worked wonderfully for my 18month old and 5year old on a flight. My 5 year old likes wearing them when playing iPad games and movies too. She’s fallen asleep a couple times and it’s no hassle removing off her. I like that the volume isn’t too loud either.

19 September 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Headphones

My kiddo hates wearing anything on his head. But he actually asks to wear "Mittens" (Bandou headphones) to listen to music. The bluetooth set up process with Spotify on my iPhone was super easy. The headphones are adorable and incredibly soft. Absolutely recommend!

30 August 2024
Unprompted review
Rated 5 out of 5 stars

My granddaughter loves it

My granddaughter loves it. She finds it comfortable and she can now fall asleep in her seat in the car when listening to a story. She could not do this when wearing her normal ear phones

2 September 2024
Unprompted review

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