We were once struggling with debt due to credit cards and personal loans. However, after meeting MyBudget and receiving their help, we were able to escape the depths of debt. At first, there were some... See more
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MyBudget is Australia’s largest personal budgeting specialist. Since 1999, MyBudget has assisted more than 130,000 Australians live a life free from money worries and achieve their financial goals. MyBudget has helped Australians clear their debt, pay their bills on time and save money for the future.
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Bec and Jarrad thought they were doing a good job with their money, until they realised they could do even better.

122 Frome St, 5000, Adelaide, Australia
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My Budget has changed my life. I am physically and mentally disabled and keeping up with changes or even having time between hospital or doctor visit's to pay or keep up with day to day bills was problematic for me; I never have to worry, I have been with My Budget for some time and it has eased my anxiety considerably and your contact centre staff are of the highest standard; informed, polite, friendly, efficient and helpful. Thankyou so much.

Reply from MyBudget
It’s nice to have a budget company looking after our finances, but at times it’s frustrating because it’s a different person all the time. Why can’t you hire people to look after several budgets at a time so we get the same person working on our budget along with us? My son is ADHD and he really needs someone to help him with his finances, but because there isn’t that one on one help he would become frustrated and confused.

Reply from MyBudget
My experience with my budget has been easy to deal with and very helpful when we needed it.

Reply from MyBudget
Mybudget is a revelation for me and the only thing that I don't like is that I didn't start with them years ago! Finally I feel that I have some control and I have to tell, that feeling is amazing.

Reply from MyBudget
I have been with My Budget nearly 20yrs. I never want to be without. So stress free

Reply from MyBudget
All calls with each consultant is professional and helpful, cannot fault the service, makes my life so easy.

Reply from MyBudget
Jon made his magic happen and upgraded my budget to work great!!!

Reply from MyBudget
From the moment Jon answered my call he was so compassionate and entertaining.... his use of a sense of humour was most definitely a real treat.
This has been a stressful time making these changes and he certainly helped that

Reply from MyBudget
I've never had a bad interaction with this group. They team at my budget are caring, understanding and completely non judgemental xoxo thankyou so much for everything you do for me and my husband!

Reply from MyBudget
Always friendly and supportive. Never had any issues. I am now on yrack with my money 😃

Reply from MyBudget
Has helped us financially when we thought we couldn’t save any money
we were living week to week and now we are living life having overseas holidays paid off 2 cars 🚗
Nearly 8 years ago now still using My Budget today

Reply from MyBudget
Staff are awsome I now have savings and bills are paid on time highly recommend

Reply from MyBudget
Keeping our budget in check and helping us save money

Reply from MyBudget
No matter what I approach My Budget with, they always come with an answer to be able to achieve what we need. If we can’t do something now they will
Let me know when, and we adjust things as needed.
So grateful for the assistance they give us.

Reply from MyBudget
I absolutely loved having my budget for the convenience of my budget paying my bills for me making sure all my bills were paid on time and how easy it was just to send a bill and they worked out how much was need to put away to buy a large bill each fortnight.

Reply from MyBudget
Amazing, personalised, kind and empathetic service. It’s not just a financial service, they literally saved me in many ways.

Reply from MyBudget
I don’t think I can put into words just how much MyBudget has changed my life. Before I joined, money was my biggest source of anxiety. I felt stuck, like I’d never be able to get ahead or even dream about the things I wanted.
From the moment I started with MyBudget, that weight started to lift. They gave me a plan, but more importantly, they gave me hope. I’ve built healthy habits I never thought I could stick to, and for the first time in a long time, I feel in control of my finances instead of the other way around.
In my very first year, I saved enough for something I’d always thought was out of reach - a dream trip: a whole month in London and Disneyland Paris. That trip changed me in so many ways, and I still can’t believe it actually happened. I know for sure it never would have without MyBudget.
I’m so grateful for the team and the program - not just for helping me save money, but for giving me the peace of mind and freedom to dream again.

Reply from MyBudget
Jon is exceptional at his job. He is really engaging and listens to my needs every time. I want to thank him for his brilliant skills in analysing patterns to free up cash flow.

Reply from MyBudget
I have been with mybudget for 10 years. I love the fact that all of my bills are allocated and either paid by mybudget or transferred to my bank account. I have savings and money also put aside for holidays. I find accessing money very easy and if I need to contact mybudget staff have always been friendly,courteous,professional and attended to my enquiry quickly and efficiently. I highly recommend mybudget as I no longer stress about bills and if anything urgent arises financially mybudget can look at my finances and work aroud budget. I have always received 100% service.

Reply from MyBudget
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