MyBudget Reviews 1,546

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 183 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional service and express high satisfaction with the staff, who are consistently described as helpful, kind, and professional. Many people appreciate the personalized approach to managing their finances, which has helped them get out of debt and achieve financial stability. While the majority of consumers find the service to be of great value, some reviewers have expressed concerns about the cost, noting that the fees can be high and impact their budget. Additionally, a few customers mentioned frustration with not always speaking to the same person, which they felt hindered consistent, one-on-one support.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, professionalism, and... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction and appreciation.... See more

Customer service

Reviewers consistently express high satisfaction with customer service. Customers frequently highlight the... See more

Value for money

Customers consistently express satisfaction with the value for money. Many reviewers highlight significant... See more

Price

Customers had ambiguous experiences with price. Some reviewers appreciate that the service helps them save... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were once struggling with debt due to credit cards and personal loans. However, after meeting MyBudget and receiving their help, we were able to escape the depths of debt. At first, there were some... See more

Company replied

Rated 5 out of 5 stars

We were helped immensely by my budget. They not only contacted our creditors & worked out a debt agreement, so that we are now debt free. They were kind and reassuring, but also made us realise how... See more

Company replied

Rated 5 out of 5 stars

My partner and I were really struggling financially before signing up with MyBudget. They helped get us out of massive debt by managing our money for us and getting our bills paid on time. Not having... See more

Company replied

Rated 5 out of 5 stars

My wife and I are just starting with my budget. We had some issues with payments on correct days due to bank changes etc. Being a FIFO worker with multiple different pays made things even harder. My B... See more

Company replied


Company details

  1. Financial advisor
  2. Alternative Financial Services
  3. Insolvency service

Written by the company

MyBudget is Australia’s largest personal budgeting specialist. Since 1999, MyBudget has assisted more than 130,000 Australians live a life free from money worries and achieve their financial goals. MyBudget has helped Australians clear their debt, pay their bills on time and save money for the future.

Live your life without having to worry about money.

Written by the company

Pay your bills on time, have savings in the bank and achieve your financial goals faster!
1300 300 922 | Call now to request a FREE, no obligation consultation.

Book Your Free Phone Consultation Today

Bec and Jarrad thought they were doing a good job with their money, until they realised they could do even better.

Bec and Jarrad thought they were doing a good job with their money, until they realised they could do even better.
“We’ve had the confidence to go and buy our first investment property and we’ve also purchased a camper trailer, which means we can go away more with the kids on the weekends. It’s just given us the confidence that we’ve got the money there to do the things we’ve always wanted to do.” - MyBudget Clients, Bec and Jarrad

Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

My Budget - 5 Star Service.

My experience was over and above my expectations and i gave it 5 Stars. Nothing was too difficult for the Consultant. I am very happy with My Budget service(s). Thank you.

25 August 2025
Unprompted review
MyBudget logo

Reply from MyBudget

Thank you so much for this wonderful 5-star review Emily!

We are so glad to hear that your experience with us has been positive, thank you for the recommendation - it really means a lot to us.

We look forward to continuing to support you in your financial journey.

Thanks,
Dominique and the MyBudget Team

Rated 5 out of 5 stars

I'm very happy with the help and…

I'm very happy with the help and guidance I have received

25 August 2025
Unprompted review
MyBudget logo

Reply from MyBudget

Thank you so much for taking the time to leave a review Kim,

We're happy to know you're happy! Knowing we've helped you is the biggest reward for us.

We look forward to continuing to support you with your finances in the future.

Thanks again,
Dominique and the MyBudget Team

Rated 5 out of 5 stars

Wonderful caring

Wonderful caring, compassionate, patient staff, always ready to help with any problems and offer good advice, very professional.

25 August 2025
Unprompted review
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Reply from MyBudget

Thank you so much for your awesome review Melinda,

It's so lovely to read all of your kind words for our team. We are so thrilled to know our team and service have been helpful to you.

Thank you again for taking the time to share your experience.

Thanks,
Dominique and the MyBudget Team

Rated 5 out of 5 stars

Talia at My Budget was amazing

Talia at My Budget was amazing! She offered me a grocery top up option per week which I never heard of, she was so lovely and also fun to chat to about the weather differences between states.

Thank you for the positive experience, kindness helps me a lot.

25 August 2025
Unprompted review
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Reply from MyBudget

Thank you so much for taking the time to leave a review Thomas,

We are so proud to hear about your experience with Talia, she's an absolute gem! As you know, she really embodies our business values and does a great job at providing the kind of service we strive for every client.

Thank you again,
Dominique and the MyBudget Team

Rated 4 out of 5 stars

I have been with My Budget for probably…

I have been with My Budget for probably 15 years.Originally joined with my ex wife now I am just there by myself and use them just to organise paying my bills on a regular basis. To me it is worth is with my late hours to know it is all taken care of.

20 July 2025
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Reply from MyBudget

Thank you so much for this wonderful review Jared,

We are truly honoured to have had you as a client for the past 15 years.

It means the world to us that we have been able to support you through different stages of your life. Hearing that our service gives you the peace of mind of knowing your bills are taken care of is incredibly rewarding for our team.

Thank you again for your continued trust and loyalty.

Thanks again,
Dominique and the MyBudget Team

Rated 5 out of 5 stars

The staff at Mybudget are great and…

The staff at Mybudget are great and helpfull, They help me out a lot with my finance and give awesome service. Will always recommend to others.

17 July 2025
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Reply from MyBudget

Thank you so much for the awesome recommendation Nick,

It really means a lot to us to know our service and team have been helpful when it comes to managing your money.

We look forward to seeing you achieve more financial goals in the future!

Thanks,
Dominique and the MyBudget Team

Rated 5 out of 5 stars

Hassle free and worry free

The ease of how my worries about accounts payment has disappeared and no longer concerns about being on time

20 July 2025
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Reply from MyBudget

Thank you for taking the time to share your experience Mark,

What you've described is exactly what we strive for every day with our clients. Knowing you have peace of mind around your finances is the best reward for us.

Thanks again,
Dominique and the MyBudget Team

Rated 5 out of 5 stars

My friends when I need them

Phone call was accepted and handled so well - my wishes were carried out immediately and by a delightful person who understood totally what I wanted - everything was done on the spot and has improved my savings greatly

17 July 2025
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Reply from MyBudget

This is so wonderful to read Helen,

We are truly honored to be seen as your friends when you need us.

It means the world to us to know that everything with your budget has been sorted smoothly and we were able to provide a positive impact on your finances.

Thanks again for your trust,
Dominique and the MyBudget Team

Rated 5 out of 5 stars

Have been using my budget for years…

Have been using my budget for years works well for me as a busy shift worker

17 July 2025
MyBudget logo

Reply from MyBudget

Thank you for sharing your experience Jenni,

We're thrilled to know our service works well for you and your lifestyle. Thank you for taking the time to leave us a review.

Warm regards,
Dominique and the MyBudget Team

Rated 4 out of 5 stars

Always ready to help and go the extra…

Always ready to help and go the extra mile in service

16 July 2025
MyBudget logo

Reply from MyBudget

Thank you so much for your kind words,

It really means a lot to us to know you're happy with our service and our team is here to support you.

Thanks again,
Dominique and the MyBudget Team

Rated 5 out of 5 stars

Absolute excellence!!!

Always so helpful and give their customers the feeling like they actually want the best for them. Highly recommended.

16 July 2025
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Reply from MyBudget

This is the highest praise we could receive Gabrielle!

Thank you for sharing your experience, what you have describe is exactly what we strive for every single day.

Thanks again,
Dominique and the MyBudget Team

Rated 5 out of 5 stars

This has been the best decision we have…

This has been the best decision we have have ever made. My budget are absolute legends.

15 July 2025
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Reply from MyBudget

Wow thank you for such kind words!

Your review has truly made our day. It means the world to us knowing we have made such a difference in your life. You're the legend!

Thanks again for your recommendation,
Dominique and the MyBudget Team

Rated 5 out of 5 stars

My Budget has taken away all our…

My Budget has taken away all our financial stress.

18 July 2025
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Reply from MyBudget

Thank you for sharing Bec,

Hearing that we have been able to take away your financial stress is the greatest compliment we could receive.

It's exactly why we do what we do, and we're so proud to have helped you achieve that incredible sense of relief.

Thanks again for your trust,
Dominique and the MyBudget Team

Rated 5 out of 5 stars

MyBudget has changed my life

MyBudget has changed my life. The staff are always so helpful and polite, and it really takes all the stress out of managing one's finances. I would recommend this service to anyone.

13 July 2025
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Reply from MyBudget

Thank you for taking the time to share your experience and write such a heartfelt review, Brian,

I couldn't contain my excitement reading your review and knowing we've made such a positive impact in your life, it's simply incredible.

I will personally make sure to pass on your feedback to our wider Client Services team as I'm sure it will put a smile on their faces too!

Thanks again,
Dominique and the MyBudget Team

Rated 5 out of 5 stars

TEN STAR RATING!

Professional financial planning organisation providing 5-star support, service and advice. My credit rating is exemplary! Financial benefits far outweigh the minimal cost.

26 December 2024
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Reply from MyBudget

Wow ten star rating! What an honour! Thank you so much for the fantastic rating, Lyndal, we truly appreciate it.

It's so great to hear about your excellent credit rating also, great news.

Here's to continuing to kick goals for many months and years to come!

Thanks,
Dominique and the MyBudget Team

Rated 5 out of 5 stars

I have been with my budget for almost…

I have been with my budget for almost ten year’s and will never go back they really do care not just about helping financially but also they care about the clients nothing is ever a problem they go over and beyond to do the best they can for me

9 July 2025
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Reply from MyBudget

Thank you so much for your kind words and thoughtful review, Debbie,

We're truly grateful to know you've felt the care and support from our team throughout all these years, that's exactly what we aim for every one of our clients!

We're excited to see what the next 10 years together will bring!

Thanks,
Dominique and the MyBudget Team

Rated 5 out of 5 stars

I have been working with MyBudget for more than 10 years

I have been working with MyBudget for over 10 years now, and I have always found Tammy and her team to be consummate professionals. MyBudget can be trusted if you need help with managing your budget and getting out of debt. I have no hesitation in recommending MyBudget.

7 August 2025
Unprompted review
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Reply from MyBudget

We very much appreciate you taking the time to leave such an amazing review Anthony - what you said just made our day!

Thank you for trusting and recommending us, it really means a lot to us.

We look forward to continue to work together for many more years to come!

Thanks,
Dominique and the MyBudget Team

Rated 5 out of 5 stars

They take a load of my mind and if…

They take a load of my mind and if there is a problem it’s not a problem for them to assist.

9 July 2025
MyBudget logo

Reply from MyBudget

Thank you so much for your lovely feedback, Mark!

We’re so glad to hear that we’ve been able to give you peace of mind when it comes to your finances, that’s exactly what we’re here for.

You’ve got our team behind you every step of the way!

Kind regards,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

Honestly MyBudget changed so much for…

Honestly MyBudget changed so much for me. My husband and I were always stressed and unsure how to budget. They taught us the fundamentals of budgeting and without them I couldn’t be able to buy our first home. Highly recommended

29 July 2025
Unprompted review
MyBudget logo

Reply from MyBudget

Thank you so much for sharing your story, Seraiah!

We’re thrilled to hear how we have helped you and your husband feel less stressed and more confident with your finances.

Learning the fundamentals of budgeting can make such a big difference, and we’re so proud to have played a part in helping you achieve something as special as buying your first home.

Congratulations on this amazing milestone!

We’re so happy for you both and we cannot wait to see what else we can achieve together.

Kind regards,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

It changed my life.

Before my budget, I didn’t know how to make ends meet. I couldn’t pay my bills on time. I had debt so deep I didn’t know how I was gonna crawl out of it my friend got me onto my budget and it was the best thing that I’ve done. I paid off so much debt I took my kids on holidays. I had savings. I got my life back. I recommend it to everybody.

30 November 2024
Unprompted review
MyBudget logo

Reply from MyBudget

Thank you for sharing your incredible journey with us, Pamela!

We’re so happy to hear how we have helped you turn things around, from paying off debt, building savings, and even creating amazing memories with your kids.

Stories like yours inspire us every day, and we’re so proud to have been part of your journey.

Kind regards,
Maddy and the MyBudget Team

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