Lance always takes the time to answer even my basic questions. I can see he is busy but trust his advice on tyres and car services and repairs. I’ve been going there for years and can’t see this cha... See more
Location
Switch locationSmithfield Shopping Centre, Enter off Captain Cook Highway (near Kennedy Highway), 4878 Smithfield, QLD, AU
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See what reviewers are saying
Good honest advice, a decent bunch of blokes. Happy to keep using have been several times with different cars and always good service.
Once they got started they were good, but owing to a misunderstanding about an appointment I had to wait 4 hours at their shop to get the service. This might have been due to poor communication from... See more
There was a misunderstanding on the appointment and I arrive at a much earlier time. The staff nicely did their best to anticipate the little repair for me so I did not have to wait too long. Only l... See more
Company details
About mycar Tyre & Auto - Smithfield
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Smithfield Shopping Centre, Enter off Captain Cook Highway (near Kennedy Highway), 4878, Smithfield, QLD, Australia
- (07) 4848 7508
4.8
Excellent
940 reviews
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The crew are amazing
The crew are amazing, they made the time to get my car back on the road again as soon as possible
10 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Single tyre change was booked in
Single tyre change was booked in. Told it would take an hour which is reasonable.
Came back 2 hours later and it wasn’t finished.
Guy behind the counter was rude to another customer and didn’t seem like he wanted to be there.
I had a bad experience last time I was here and thought it would be a once off. It’s a shame to see that it’s not
9 April 2026
Reply from mycar Tyre & Auto - Smithfield
Hi Ethan,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Great service in a timely manner
8 April 2026
Client service was excellent
Client service was excellent, Jacob dealt with my tyre issue quickly and with great communication. Will definitely return when I need new tyres.
8 April 2026
The staff go out of their way to fit in…
The staff go out of their way to fit in with your lifestyle and give you respect while servicing your car.
30 March 2026
Great service
Great service, the staff went out of their way to help and were polite and professional.
2 April 2026
All good
On time, did the job, friendly folks at reception. Only thing that would increase the rating would be a car wash (Like the 'good ol' days')
1 April 2026
Happy to recommend these guys.
Easy to book, reasonable prices, helpful friendly staff, and convenient location.
30 March 2026
A great rescue!
Staff went a long mile to explain the work done . It was great to know a bit more to fixing a puncture tyre.
25 March 2026
The team looked after me and honoured a…
The team looked after me and honoured a discount I had booked. Fast service. Finished early. Thanks Team!
20 March 2026
I found this car service experience…
I found this car service experience completely stress free for me , right from the booking in, to any updates or information regarding the service from mycar tyre and auto .Smithfield
26 March 2026
2 new tyres and a wheel alignment which…
2 new tyres and a wheel alignment which suited my budget. got it in quickly too
25 March 2026
I booked online super easy and handed…
I booked online super easy and handed in my keys the following day for a logbook service and new tires, great prices. Ahead of schedule ! Definitely recommend. Mark was super helpful!
16 March 2026
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