I towed my Merc to MyCar Sunbury with 2 flat tyres after hitting pothole on Calder Freeway driving north. They helped analysing the damage and offered great solutions. They offered one new tyre free a... See more
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About mycar Tyre & Auto
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
PO Box H203, 1215, Australia Square Sydney, Australia
- 13 13 28
- careteam@mycar.com.au
- mycar.com.au
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Will and the team were great
Will and the team were great. They matched a price for 4 Pirelli P-zeros PZ4 tyres, staggered fitment, did the full 4 wheel alignment on their Hunter machine, and the car drives perfectly. Highly recommend giving them a go.
I’ve been to these guys a couple of…
I’ve been to these guys a couple of times now and the customer service is awesome.
Never been disappointed with the work done and these guys have always given me great advice as well.
Thanks team
Thank you for a fabulous customer…
Thank you for a fabulous customer service today when i walked in, The team work together to help out in any way they can, My new tyers were fitted within an hour, it was a amazing friendly company and I will be back again .
King regards
Professional and trustworthy Mycar Sunbury
I towed my Merc to MyCar Sunbury with 2 flat tyres after hitting pothole on Calder Freeway driving north. They helped analysing the damage and offered great solutions. They offered one new tyre free as it was 5 months old. They helped replacing 2 cracked rims as well supplied by me without additional cost. Professional and Gentlemen. Thanks for helping when I needed most.
I dealt with Joe at MyCar Katoomba…
I dealt with Joe at MyCar Katoomba yesterday. His service was excellent, and his manner was really well-mannered and friendly. There was a discount offer that I hadn't been aware of, however he rushed my job through even though he was very busy. My compliments.
An extraordinary act of kindness I've been servicing my car (cars) for…
I've been servicing my car (cars) for more than 10 years at Mycar Cloverdale WA and not to mention, been happy with their professional service and extraordinary customer care. Just as I thought it can't get better than that, I was again pleasantly surprised with the staff kindness and their unique customer support. I brought my car for tyre puncture repair, they did it in record time while I was waiting and when it came to payment, they kindly declined to charge me anything. It was an act of kindness you rarely see these days. I thank the Mycar team once again, and I promised to myself to remain their loyal customer for ever. Thank you guys.
Extremely accommodating
The team was extremely accommodating to fit my vehicle in on very short notice due to an oil leak. They were upfront about costs and were great with providing updates during the process. They were also really understanding that my vehicle was older and will be replaced soon so helped me decide what were necessary repairs to keep my car going in the meantime.
Biggest dodgiest place to go to get a…
Biggest dodgiest place to go to get a lift put in. 2017 everest developed a thump in the driveline imediatly after installation of a pedders 2 inch kift by mycar burpengary. After having the car for 3hrs, (it never moved from the parking lot which I was sitting across from), they tell me, "nothing to do with anything we did, our installer reckons it's your torque converter", I mentioned to him the vehicle had already been looked at by a transmission specialist after the lift install and his professional opinion is it's the centre bearing/diff out of alignment which is common and needs bearing shims and longer bolts put in. Mycar replied, "our installer reckons the everest has a solid one piece shaft". It actualy has a two piece rear shaft with a centre bearing. Mycar burpengary is refusing to put on a hoist and look at it. Oh and yes, mycar did the transmission service the same day.
They beat a competitor’s price
They beat a competitor’s price. Fitted and wheel alignment next day for the four tyres. Staff are friendly at Macquarie Centre and tyre care plan provides peace of mind.
My car Midland is the best place I have…
My car Midland is the best place I have ever been for a car service. My little Swift is an elderly lady now but has never let me down. I went for a routine service today they rang to say there were a couple of things that needed doing on top of the very reasonable service. I was happy for those to be done, I didn't feel they were trying to upsell as has happened to me in the past at other places, as an older female. There are 2 more major things that need doing but as i said my car is far from new, and the mechanic has quoted the work into 2 parts 1 needs doing fairly soon the other can wait a while. Their attention to detail is spot on and you can see that it is a happy workplace nothing seems to be too much trouble. I couldn't be happier with the service.
Awsome staff and service
Had a puncture they fit me straight in…
Had a puncture they fit me straight in put the tyre back on put the spare back underneath absolute legends
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Used to be good, but has gone very bad.
I had my car serviced here for almost 10 years without issue, but the place has really gone bad recently. I had my car booked in for a week, left it with them all day, and I had to call them at the end of the day for them to tell me they had forgotten to work on my car. I booked it in a week later, called at the end of the day, as I hadn't heard from them again, and they said to come get my car and it would be ready. When I got there to pick it up, my car was still in pieces and the mechanic had apparently gone home. Today, I had it booked in again, with all of the work quoted to be done ahead of time, and when I arrived they told me they wouldn't have time to do it. The communication used to be fine, but the whole place has really gone to the dogs. I strongly recommend you don't waste your time like I did.

Reply from mycar Tyre & Auto
Excellent work
Excellent work. Dropped in this morning at 8am to mycar North Rocks for an emergency puncture. I was received politely, the issue was diagnosed quickly, and the repair was completed within an hour. Great service and much appreciated.
Thorough Service
Recently the staff at mycar Tyre & Auto gave me a thorough service and clearly explained what they needed to do beforehand. One task they completed was a coolant flush as I had wrongly mixed two different types together myself over the weekend. For this reason I promised my family I would ask a mechanic to show me where to put oil & coolant in my car. A mechanic kindly did this for me before I left.
Good Customer Service
Customer service straight forward
open communication with dealing with the problem of my car
my car worker’s explained in good detail about what they were doing on my car and were fairly straightforward about it
You want a great service experience. MYCAR Harbord
I just arrived back from Victoria, Car tyres x 2 punctured by pot holes / nails. Luke explained the perils, of wear and tear, profiles, the pitfalls of having 4 different tyres on the car. The service was seamless. Staff/fitters very professional. Luke outlined the MyCar package/ benefits. He was also able provide a discount, to lesson the pain and despite being busy, managed to address all the issues while I waited. 4 new tyres. 1st class service, could not fault them .I attended 3 other Mycar outlets and not one of them gave me options. My Car Brookvale at least directed mr to Luke and his team for which I'm greatful. A really happy customer.. Sandy
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