MyCounselor.Online Reviews 

854
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 157 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff, describing them as thoughtful, supportive, kind, and excellent listeners who provide valuable guidance and practical tools. Many people found the service to be a game-changer, helping them achieve personal growth and process emotions in a safe space. The user experience is often highlighted as smooth, with an easy scheduling process and prompt sessions. Additionally, the customer service and accounting teams are noted for being very helpful and responsive. However, some reviewers were not happy with specific counselor approaches, mentioning instances where a counselor discouraged expressing emotions or lacked a cohesive plan.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their counselors for being... See more

Service

Reviewers express high satisfaction with the service, highlighting counselors who provide clear expectations,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

User experience

Customers had positive experiences with the user experience, often describing it as easy, comfortable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amy is thoughtful, supportive and humorous. She picks up even the smallest emotional shifts and is ready to dig in deep. Amy genuinely cares for the wellbeing of her clients and is never judgmental, j... See more

Rated 5 out of 5 stars

I was lucky and had a great fit right off the bat. I was mostly impressed with the scripturally-based wisdom/approach that I knew these folks were genuine. I truly feel like these conversations were a... See more

Rated 5 out of 5 stars

Amy was a blessing to us giving us sound guidance and resources we needed on our journey to heal real intimacy in our marriage. She provided the tools needed to recognize and change negative cycles we... See more

Rated 5 out of 5 stars

Miss Amy treated me with kindness and understanding. She’s honest and gives encouraging and realistic feedback. She prayed at the end of our session, which gave me a sense of peace that she’s looking... See more


Company details

  1. Mental Health Services
  2. Counsellor
  3. Family counsellor
  4. Marriage Counsellor

About MyCounselor.Online

Written by the company

Why MyCounselor.Online?

At MyCounselor.Online, our counselors receive unparalleled training and supervision, ensuring the highest standards of excellence in Christian counseling. Our comprehensive 2-year, 4,000-hour post-graduate residency equips each counselor with 2,000 hours of theology and neuroscience training, plus another 2,000 hours of supervised direct client care. This intensive program includes specialized rotations in trauma-informed care, emotion-focused couples counseling, and sex therapy, fostering a deep understanding and skill in addressing complex psychological and relational issues from a faith-based perspective.

Our proprietary model, Neuroscience Informed Christian Counseling® (NICC), boasts a remarkable 92% success rate, significantly surpassing the industry average.

We are committed to not only developing professional expertise but also nurturing personal growth, as all our counselors engage in individual and group therapy to foster their own emotional and spiritual well-being. This rigorous approach ensures that each counselor is not only highly competent in their craft but also continuously evolving and adapting to the highest professional standards.

Whether you are seeking support for anxiety, depression, marital conflicts, or need guidance through complex trauma, our counselors are here to offer you support grounded in faith and advanced psychological practice. Start your journey towards healing at MyCounselor.Online, where faith meets mental health expertise. Explore our counseling services and find the support you need today.

Proven to work: 93.6% Success Rate

Written by the company

Neuroscience Informed Christian Counseling® (NICC)
Neuroscience Informed Christian Counseling® (NICC) is a transformational model developed at MyCounselor.Online that unites the best of modern clinical science with the timeless truth of Scripture. If you’re familiar with approaches like AEDP, EFT, IFS, EMDR, or other attachment-based, emotion-focused, and experiential therapies, you’ll recognize much of the territory—but NICC is uniquely Christ-centered from the ground up. Our counselors integrate cutting-edge neuroscience, attachment theory, and trauma research with a biblical vision of the human soul. The goal isn’t just symptom relief—it’s healing wounds, filling developmental gaps, and transforming the coping strategies that once helped you survive but now hold you back. We call this maturing into your true self in Christ—a secure, connected, emotionally healthy person who reflects His love. It’s a model proven to work: 93.6% of clients who complete their course of care at MyCounselor.Online report a successful outcome. And it’s deeply faithful to God’s Word, holding together what He has joined—His design for the brain and His plan for the heart.

*Risk-Free Guarantee

We’ll refund every penny

Your peace of mind matters. If you’re not thrilled with your first session, we’ll cover the cost and match you with a new counselor. And if online counseling isn’t the right fit for you, we’ll refund every penny—no questions asked.

Contact info

Get Matched with the Perfect Counselor!

Meet with a Matching Specialist, it's free, with no obligation :)

4.8

Excellent

TrustScore 5 out of 5

854 reviews

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4.8

All reviews

(854)

142 reviews in the last 12 months

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Rated 5 out of 5 stars

Emily is wonderful!

Emily is wonderful! She is incredibly knowledgeable, and you can feel she is truly present with you, even though you're online. There is nothing too unlovable, boring, or uncomfortable in you that she will not embrace with compassion. She is fully invested in her clients and creates a space where they feel at ease and loved.

20 June 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful experience

Amy is a wonderful counsellor. She is insightful, kind, and truly helped my husband and I on our journey of healing. We always felt well listened to and understood. Highly recommend. She always prayed with us as well which is so important to us as Christian people.

18 June 2026
Unprompted review
Rated 5 out of 5 stars

My husband initiated the counseling for…

My husband initiated the counseling for himself originally & I am so thankful he did . Our marriage is stronger because of it. I don’t know why some people have a stigma about seeing a counselor . I too was able to share things & felt seen, heard , & also given advice that really brought more peace to each of us .

1 December 2025
Unprompted review
Rated 5 out of 5 stars

First appointment, recommend!

First appointment, never having had counseling before…Great experience with Nate, He is clear in his message, insightful in helping us already to unravel underlying issues that have been there for years in our marriage. I felt his warmth and care without judgment and have confidence that he will give us the help we have needed. Biblical based as well which is what we were looking for.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

We love Sarah!

We love Sarah! She helped us create lasting change in our lives and marriage. We are grateful for our new understanding and skills. Beyond us, our experience and example will also be passed down to our kids as they embark on their adult/married lives. Thank you Sarah!

4 June 2026
Unprompted review
Rated 3 out of 5 stars

I liked my counselor very much

I liked my counselor very much and that is the main idea. She was very insightful and very helpful to me. However, I find that the billing structure is very confusing and I wish they would just bill per visit and not worry about visits per month.

27 April 2026
Rated 3 out of 5 stars

There is no doctoral-level supervising Clinical Director

After decades of successfully referring interested persons nationwide to professionally capable Christian behavioral health clinicians (e.g., especially via Drs. Minirth-Meier clinics, Dr. Fred Gross Christian Therapy Program, New Life Ministries, Drs. Cloud-Townsend Resources, Focus on the Family and the like), as a Christian pastoral psychologist/PhD myself, I can say the following about the MyCounselor.Online (aka "MCO") group. Given their over a dozen masters-levels counselors trained in MCO's approach do not have their counseling work supervised weekly by even one doctoral-level Clinical Director, I suggest requesting the owner Mr. Josh Spurlock or Mrs. Sarah Cowan as 2 options toward thorough clinical assessment and care planning.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

MyCounserlor.Online and my work with Sydney Blanchard

MyCounselor.Online—and my work with Sydney Blanchard in particular—completely changed my life. We clicked instantly during our first session in March 2025. I love that the platform lets you read counselor bios to find the perfect fit. I chose Sydney because she is also a mother, and my primary goal was to heal so I could be a better mom to my own children.Over the past year, Sydney walked alongside me through intense seasons of childhood grief, difficult family dynamics, and the loss of two loved ones. She taught me to be curious about my reactions, show myself compassion, and break free from the shame spiral. Together, we explored the deepest depths of my fears, but I never felt alone; she was by my side for every single step. As I prepare for my final sessions, I am reflecting on everything God has helped me accomplish through Sydney and this platform. I feel so blessed! While my regular sessions are ending, I am comforted knowing this platform and Sydney will always be my safety net. If you are looking for solid, whole-person counseling rooted in Christ, I highly recommend MyCounselor.Online

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Would recommend to ANYONE!

My counselor has been AMAZING from the very beginning. She is very patient with me and understanding, while equipping me with tools to allow me to make progress and move forward with a Christ Centered session. She has already been so helpful

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Competent, Compassionate, Challenging, Christ Centered Counseling

The customer service and accounting teams are very helpful and responsive. The counselors are well trained, christ centered, and so compassionate. I felt comfortable and understood in the first sessions. Counselors knew how to challenge me to help me achieve the growth I wanted, which was sometimes difficult but isn't that why we are in counseling?! So it was very worthwhile. I will miss my counselors.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Eva is so compassionate and…

Eva is so compassionate and understanding and really helps you get the root of things. She helped me to see patterns and why they’re happening in a loving and clarifying way. 10/10 recommend!

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Sydney Review

Sydney helped guide me to finding the answer instead of simply telling me. She understands what needs to happen and guides me closer and closer to a healthier, faith-centered lifestyle with each session.

4 May 2026
Unprompted review
Rated 5 out of 5 stars

My counselor is the BEST

I’ve met with Summer 2 times now and she has already made a difference. She is empathetic, compassionate and truly caring while keeping an open mind. I’m looking forward to our next session

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Sydney is wonderful!

Sydney has helped transform my thinking and greatly impacted my life. She is patient and perceptive; she is able to be both professional and deeply personal with her clients. It’s clearly evident that she is skilled at her work. I feel very blessed to have access to Christian counseling services! Sydney is a wonderful counselor, whom I highly recommend.

1 May 2026
Unprompted review

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