MyCounselor.Online Reviews 

854
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 157 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff, describing them as thoughtful, supportive, kind, and excellent listeners who provide valuable guidance and practical tools. Many people found the service to be a game-changer, helping them achieve personal growth and process emotions in a safe space. The user experience is often highlighted as smooth, with an easy scheduling process and prompt sessions. Additionally, the customer service and accounting teams are noted for being very helpful and responsive. However, some reviewers were not happy with specific counselor approaches, mentioning instances where a counselor discouraged expressing emotions or lacked a cohesive plan.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their counselors for being... See more

Service

Reviewers express high satisfaction with the service, highlighting counselors who provide clear expectations,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

User experience

Customers had positive experiences with the user experience, often describing it as easy, comfortable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amy is thoughtful, supportive and humorous. She picks up even the smallest emotional shifts and is ready to dig in deep. Amy genuinely cares for the wellbeing of her clients and is never judgmental, j... See more

Rated 5 out of 5 stars

I was lucky and had a great fit right off the bat. I was mostly impressed with the scripturally-based wisdom/approach that I knew these folks were genuine. I truly feel like these conversations were a... See more

Rated 5 out of 5 stars

Amy was a blessing to us giving us sound guidance and resources we needed on our journey to heal real intimacy in our marriage. She provided the tools needed to recognize and change negative cycles we... See more

Rated 5 out of 5 stars

Miss Amy treated me with kindness and understanding. She’s honest and gives encouraging and realistic feedback. She prayed at the end of our session, which gave me a sense of peace that she’s looking... See more


Company details

  1. Mental Health Services
  2. Counsellor
  3. Family counsellor
  4. Marriage Counsellor

About MyCounselor.Online

Written by the company

Why MyCounselor.Online?

At MyCounselor.Online, our counselors receive unparalleled training and supervision, ensuring the highest standards of excellence in Christian counseling. Our comprehensive 2-year, 4,000-hour post-graduate residency equips each counselor with 2,000 hours of theology and neuroscience training, plus another 2,000 hours of supervised direct client care. This intensive program includes specialized rotations in trauma-informed care, emotion-focused couples counseling, and sex therapy, fostering a deep understanding and skill in addressing complex psychological and relational issues from a faith-based perspective.

Our proprietary model, Neuroscience Informed Christian Counseling® (NICC), boasts a remarkable 92% success rate, significantly surpassing the industry average.

We are committed to not only developing professional expertise but also nurturing personal growth, as all our counselors engage in individual and group therapy to foster their own emotional and spiritual well-being. This rigorous approach ensures that each counselor is not only highly competent in their craft but also continuously evolving and adapting to the highest professional standards.

Whether you are seeking support for anxiety, depression, marital conflicts, or need guidance through complex trauma, our counselors are here to offer you support grounded in faith and advanced psychological practice. Start your journey towards healing at MyCounselor.Online, where faith meets mental health expertise. Explore our counseling services and find the support you need today.

Proven to work: 93.6% Success Rate

Written by the company

Neuroscience Informed Christian Counseling® (NICC)
Neuroscience Informed Christian Counseling® (NICC) is a transformational model developed at MyCounselor.Online that unites the best of modern clinical science with the timeless truth of Scripture. If you’re familiar with approaches like AEDP, EFT, IFS, EMDR, or other attachment-based, emotion-focused, and experiential therapies, you’ll recognize much of the territory—but NICC is uniquely Christ-centered from the ground up. Our counselors integrate cutting-edge neuroscience, attachment theory, and trauma research with a biblical vision of the human soul. The goal isn’t just symptom relief—it’s healing wounds, filling developmental gaps, and transforming the coping strategies that once helped you survive but now hold you back. We call this maturing into your true self in Christ—a secure, connected, emotionally healthy person who reflects His love. It’s a model proven to work: 93.6% of clients who complete their course of care at MyCounselor.Online report a successful outcome. And it’s deeply faithful to God’s Word, holding together what He has joined—His design for the brain and His plan for the heart.

*Risk-Free Guarantee

We’ll refund every penny

Your peace of mind matters. If you’re not thrilled with your first session, we’ll cover the cost and match you with a new counselor. And if online counseling isn’t the right fit for you, we’ll refund every penny—no questions asked.

Contact info

Get Matched with the Perfect Counselor!

Meet with a Matching Specialist, it's free, with no obligation :)

4.8

Excellent

TrustScore 5 out of 5

854 reviews

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4.8

All reviews

(854)

142 reviews in the last 12 months

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Rated 5 out of 5 stars

This experience has been excellent at providing Godly wisdom, direction, and healing!

This experience has been excellent at allowing me to find the best in what has been good as well as what could be better. The trustworthiness of the counselor and their expertise is certainly evident, and it is refreshing to find that in today's world. The benefit of having this resource coming from a distinctly Christian view is a tremendous blessing.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

My therapist is excellent!

My therapist, Emily, is incredible. She has greatly helped me overcome past trauma and given me clear tools to help me cope with the unexpected things of life.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Counselor Appt. #1

Caroline was so understanding and professional. I really enjoyed her questions she asked me. It made me really think about what I am going through. I have no doubt our future time time together will go great.

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Finding the Right Support Made All the Difference

Finding the right counselor for your child matters deeply, and we feel fortunate to have found someone who brings both professionalism and genuine care to every interaction. She is reliable, communicates with transparency, and operates with integrity in everything she does. Most importantly, she meets my daughter without judgment, creating a space where she feels heard, respected, and supported. That has made all the difference for us.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Genuine, kind, so helpful.

Adina was kind, helpful, open and honest, genuine and non biased throughout our therapy. She made my husband and I feel like she was always looking out for the best interest for us individually and for us as a couple. We spent a year with her working with us on various topics of tension in our marriage. I can honestly say our closing session has us feeling hopefully for the future and closer than we’ve ever been before. There are true feelings of peace and unity in our marriages and there’s not much more we could ask for.
We feel we could not have done it without her guidance. So grateful for you Adina!

31 March 2026
Unprompted review
Rated 5 out of 5 stars

We have been working with Emily for a…

We have been working with Emily for a few years and she has been amazing! She has helped us process our past and how its connected to our present and future thought and actions. Our marriage has been growing in ways we have never grown. We are very grateful for the company and how it connected us to a counselor that cares and is equipped to handle difficult situations.

29 March 2026
Unprompted review
Rated 5 out of 5 stars

Greg has been a godsend to our family

Greg has been a godsend to our family. He started seeing my 16 y/o son a few months ago and now sees my 14 y/o son.

Both boys are enthusiastic about meeting with Greg and come away with valuable perspective & actionable strategies.

Good counselors are hard to find- especially for teenagers. Greg is such a blessing.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

MyCounselor.Online is an answered prayer

MyCounselor.Online is an answered prayer for me and my wife. They were organized and very kind from the beginning. Greg, our counselor, has been able to work through our issues with incredible compassion and professionalism. I have nothing bad to say, greatly recommend!

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Emily Hurst is amazing

Emily Hurst is amazing, she has helped me grow as a person and has given me great perspective to handle past traumas and grow closer to Christ.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Learning to see clearly

Minji is most helpful in helping me understand why I am the way I am. She creates a safe space for my vulnerability, which I typically do not express. God is blessing me through this young lady.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Adina is Fantastic

Adina is a fantastic listener. She offers great feedback and helps me process what I’m feeling. She gives off a very calm vibe and is genuinely interested in what I am saying. I always feel better after talking to her.

24 February 2026
Unprompted review
Rated 2 out of 5 stars

Marriage counselling fail

Miss Summer Baker is a nice person. However, upon completing three sessions, it is apparent that she does not have a cohesive plan or a well-developed ability to perceive deep emotions. The biggest disappointment is that she displayed an obvious bias towards one party over the other.

6 March 2026
Unprompted review

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