We've bought various Fabulosa products from B&M, but recently we had a £5 discount in our local newspaper 'The Sentinel' if you spent over £20, so did an online order,easy to do and free delivery also... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First of all it was late, sent 2 emails requesting an update but got no replies, only acknowledgements they’d received emails. Tried phoning customer service, complete waste of time, no one answered... See more
Company replied
Absolutely love the products, keeps the house looking and smelling fresh clean and wonderfully inviting. Long lasting and the bundles are great value to keep your home beautiful. Last order took a lit... See more
Absolutely obsessed with Fabulosa products 😍✨ The scents are incredible and honestly I think I’m addicted to buying them now 😂 I usually shop online because the promotions and deals are absolu... See more
Company replied
Company details
About Fabulosa
Written by the company
At Fabulosa our belief is simple... everyone should Feel Fabulosa, Look Fabulosa and Smell Fabulosa. Fabulosa is not bound by the limitations that many cleaning brands face and continues to bring scent-sational fragrance to our customers in and around the home.
For four years, we have been delighting our community of passionate and loyal customers with products to stimulate all senses, across home, garden, car, pet and much more! With our innovative approach to lead the way in fragrance, we make this promise to you... to continue being the perfect partner for all your household needs.
Our 4-in-1 action formula kills 99.9% of bacteria and viruses, cleans and shines, provides long-lasting freshness and eliminates odours; meaning Fabulosa doesn't just lift dirt alone, we spread ‘That Fabulosa Feeling’.
Contact info
Unit 8, Airfield Road, CW5 6LQ, Nantwich, United Kingdom
- 01270 449040
- info@myfabulosa.co.uk
- myfabulosa.co.uk
3.7
Average
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 83% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Snow Angel
I got the snow angel fragrance and im not a fan, but the quality of the products are great, and the value for money is great, but I am having to give it away as I cant use it, the smell is very strong and I really dont like it.
16 April 2026
Unprompted review
Reply from Fabulosa
Hey Jennifer,
Thank you for taking the time to share your feedback with us. We’re really pleased to hear that you found our products to be great quality and good value for money 😊
We’re sorry to hear that the Winter Angel fragrance wasn’t to your taste. We know how personal scent preferences can be, and we understand how disappointing it is when a fragrance isn’t quite right for you—especially if it feels too strong.
We truly appreciate your honest feedback, as it helps us continue to improve and offer a wider range of scents to suit everyone. If you ever need help choosing a fragrance you might prefer, our team would be happy to help guide you.
Thank you again for your review 💛
Thanks
Fabulosa Team
I did not receive my items and customer…
I did not receive my items and customer service is painfully slow to respond
4 April 2026
Unprompted review
Reply from Fabulosa
Hey Miss Allen,
Thank you for taking the time to leave us a review.
We understand that your experience with our services did not meet your expectations, and we are truly sorry for any inconvenience or frustration caused.
We appreciate your feedback and your patience during this time. Please can you reach out to us directly at info@myfabulosa.co.uk so we can assist you with this further?
We value your business and hope to have the opportunity to serve you again soon.
Thank you for your understanding,
Team Fabulosa
The smells are exceptional but they…
The smells are exceptional but they don't persist, and the cleaning products don't do their job at all. The toilet paper is very thin.I am not satisfied at allyour
7 April 2026
Unprompted review
Reply from Fabulosa
Hey Maria,
Thank you for taking the time to leave your feedback. We’re really pleased to hear you find the fragrances exceptional, but we’re sorry to hear you’re disappointed with the performance of the products.
We understand your concerns regarding scent longevity and cleaning effectiveness, and we appreciate you sharing this with us. Our products are designed to balance fragrance and cleaning performance, but we’re sorry they haven’t met your expectations in this case. Your comments will be passed on to our product team for review.
We also note your feedback regarding the toilet paper, and we’re sorry to hear it did not meet your expectations either.
We appreciate your honesty and are sorry to hear you are not fully satisfied with your experience.
Kind regards,
Fabulosa Team
Fast delivery and well packaged
Fast delivery and well packaged. I had different scents in my bundle very good smells I loved all of them . I have noticed some new fragrances coming in/ can’t wait to try them too. Very good service
15 April 2026
Unprompted review
Reply from Fabulosa
Hey Michelle,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards,
The Fabulosa Team
Absolutely amazing overall
Absolutely amazing overall. Such a brilliant price for everything i got. My house smells and looks so clean.. love it.. grabbed such a great bundle deal.. thanks so much fabulosa. 10/10
15 April 2026
Unprompted review
Reply from Fabulosa
Hey Miss L Knapp,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards,
The Fabulosa Team
I love fabulosa …
I love fabulosa products tho I haven’t yet tried them all. I got a brilliant deal 13 items for under £10 with free delivery too. Fabulous
28 March 2026
Unprompted review
Reply from Fabulosa
Hey,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards,
The Fabulosa Team
Such fantastic fragrances
Such fantastic fragrances. Every room in the house has a beautiful aroma and my laundry is wonderfully fresh and clean with the extra boosts. Absolutely great value. Brilliant bundles available.
10 April 2026
Unprompted review
Reply from Fabulosa
Hey,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards,
The Fabulosa Team
Arrived on time great package deal and…
Arrived on time great package deal and smells great love the room perfume spray the most
4 April 2026
Unprompted review
Reply from Fabulosa
Hey,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards,
The Fabulosa Team
Great service and great product
Great service and great product, the smell in insane.
15 April 2026
Unprompted review
Reply from Fabulosa
Hey Marie,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards,
The Fabulosa Team
Still not received order
Still not received order, never had problems before. This is my 3rd time ordering and been delayed a long time. Please update me
3 April 2026
Unprompted review
Reply from Fabulosa
Hey Monica,
Thank you for taking the time to leave us a review.
We understand that your experience with our services did not meet your expectations, and we are truly sorry for any inconvenience or frustration caused.
We appreciate your feedback and your patience during this time. Please can you reach out to us directly at info@myfabulosa.co.uk so we can assist you with this further?
We value your business and hope to have the opportunity to serve you again soon.
Thank you for your understanding,
Team Fabulosa
Reply from Fabulosa
Hey,
Thank you for taking the time to leave us a review.
We understand that your experience with our services did not meet your expectations, and we are truly sorry for any inconvenience or frustration caused.
We appreciate your feedback and your patience during this time. Please can you reach out to us directly at info@myfabulosa.co.uk so we can assist you with this further?
We value your business and hope to have the opportunity to serve you again soon.
Thank you for your understanding,
Team Fabulosa
Very disappointed
Bought the pomegranate laundry bundle. I have seen thw product advertised and so I thought I would give this a try. I am used to using bold laundry cleaner which has a strong smell which I love. I was very disappointed in this pomegranate detergent etc... there was practically no smell whatsoever... every thing that was included in the bundle was very watery .. I was expecting a lot more from this product. I habe used it 3 times now but I wont be using it again I will be emptying it all down my drain and evan doin that is to good for this product.. would not recommend this product at all... sticking to my bold products
12 April 2026
Unprompted review
Reply from Fabulosa
Hey Cheryl,
Thank you for taking the time to leave us a review.
We understand that your experience with our services did not meet your expectations, and we are truly sorry for any inconvenience or frustration caused.
We appreciate your feedback and your patience during this time. Please can you reach out to us directly at info@myfabulosa.co.uk so we can assist you with this further?
We value your business and hope to have the opportunity to serve you again soon.
Thank you for your understanding,
Team Fabulosa
I was kept upto date with delivery
I was kept upto date with delivery. Fabulosa have some great products. The scent on the recent ones I had are stunning
7 April 2026
Unprompted review
Reply from Fabulosa
Hey Sian,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards,
The Fabulosa Team
Order came very quickly
Order came very quickly, good quality and value for money,
First time using the website. I'm very happy with the service
1 March 2026
Unprompted review
Reply from Fabulosa
Hey Kayleigh,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards,
The Fabulosa Team
Quick delivery and good amount of…
Quick delivery and good amount of products for the price, downfall was the smell not strong and meant to be vanilla and couldn't smell a bit of it the only way to describe the smell is if you have used dog odour spray like febreeze as stated I use alot of this product and within a minute of walking out and in a room you can't smell anything however would buy again maybe try a different scent and hope for the best !
28 March 2026
Unprompted review
Reply from Fabulosa
Hey Leanne,
Thank you for your feedback—we’re really pleased to hear you were happy with the quick delivery and the value for money 😊
We’re sorry to hear that the vanilla scent didn’t meet your expectations. We understand how disappointing it can be when a fragrance isn’t as strong or as true to its description as you’d hoped. Scent is very personal, and some fragrances can come across differently depending on preference and environment.
We really appreciate your honest comments, as they help us continue to improve our range. It’s great to hear you’d be willing to try another scent, and we hope you find one that’s a better match for you next time 💛
Kind regards,
Fabulosa Team
Received my bundle
Received my bundle, all full bottles, exactly as described, wonderful smells and great products
1 April 2026
Unprompted review
Reply from Fabulosa
Hey Karin,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards,
The Fabulosa Team
Absolutely love this
Absolutely love this. Bought the winter angel. This smells like pear drops. Love that you can have the same smell all round the house and the smell lasts. Easy to use with a lovely fragrance
9 April 2026
Unprompted review
Reply from Fabulosa
Hey S.Aubs,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards,
The Fabulosa Team
Very good value for money
Very good value for money, lots of different Cleaning gear there I have been using t a lot
13 April 2026
Unprompted review
Reply from Fabulosa
Hey Michelle,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards,
The Fabulosa Team
Disgusted
I paid for my order should of been £8.40 never received my order, then was told they couldn't deliver it so it went back to depot. Where ever I have cameras all around my home and NO ONE came to try and deliver. Then I discovered i have had £53 taken out my bank for the payment . I dont see how an item can change from £8 to £53 needles to say i still haven't received this refund I am in talks with my bank about this and will never buy from here again but will also me telling all my friends about this
13 April 2026
Unprompted review
Reply from Fabulosa
Hey Pat,
Thank you for taking the time to leave us a review.
We understand that your experience with our services did not meet your expectations, and we are truly sorry for any inconvenience or frustration caused.
We appreciate your feedback and your patience during this time. Please can you reach out to us directly at info@myfabulosa.co.uk so we can assist you with this further?
We value your business and hope to have the opportunity to serve you again soon.
Thank you for your understanding,
Team Fabulosa
There is no match for the price
There is no match for the price, so I was mentally ready to have low quality kitchen towels. However, to my surprise product quality is really good. Although, absorption is slightly compromised due to thickness but it still do the job. Lightly scented makes it table tissues and they really soft.
20 March 2026
Unprompted review
Reply from Fabulosa
Hey Imran,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards,
The Fabulosa Team
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