We've bought various Fabulosa products from B&M, but recently we had a £5 discount in our local newspaper 'The Sentinel' if you spent over £20, so did an online order,easy to do and free delivery also... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
First of all it was late, sent 2 emails requesting an update but got no replies, only acknowledgements they’d received emails. Tried phoning customer service, complete waste of time, no one answered... See more
Company replied
Absolutely love the products, keeps the house looking and smelling fresh clean and wonderfully inviting. Long lasting and the bundles are great value to keep your home beautiful. Last order took a lit... See more
Absolutely obsessed with Fabulosa products 😍✨ The scents are incredible and honestly I think I’m addicted to buying them now 😂 I usually shop online because the promotions and deals are absolu... See more
Company replied
Company details
About Fabulosa
Written by the company
At Fabulosa our belief is simple... everyone should Feel Fabulosa, Look Fabulosa and Smell Fabulosa. Fabulosa is not bound by the limitations that many cleaning brands face and continues to bring scent-sational fragrance to our customers in and around the home.
For four years, we have been delighting our community of passionate and loyal customers with products to stimulate all senses, across home, garden, car, pet and much more! With our innovative approach to lead the way in fragrance, we make this promise to you... to continue being the perfect partner for all your household needs.
Our 4-in-1 action formula kills 99.9% of bacteria and viruses, cleans and shines, provides long-lasting freshness and eliminates odours; meaning Fabulosa doesn't just lift dirt alone, we spread ‘That Fabulosa Feeling’.
Contact info
Unit 8, Airfield Road, CW5 6LQ, Nantwich, United Kingdom
- 01270 449040
- info@myfabulosa.co.uk
- myfabulosa.co.uk
3.7
Average
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast delivery good quality products
Fast delivery good quality products
8 April 2026
Unprompted review
Reply from Fabulosa
Hey Gail,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards,
The Fabulosa Team
It's amazing
It's amazing! No smell of urine just lovely Fabulosa . I was really pleased I've found something that works & reasonable price! ...thank you.
19 April 2026
Unprompted review
Reply from Fabulosa
Hey Francie,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards,
The Fabulosa Team
Love the fabulous collection smells…
Love the fabulous collection smells amazing ☺️
19 April 2026
Unprompted review
Reply from Fabulosa
Hey Michelle,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards,
The Fabulosa Team
A great range of cleaning products at a…
A great range of cleaning products at a very good price. Items were carefully packaged so there was no damage to the bottles. I
10 April 2026
Unprompted review
Reply from Fabulosa
Hey Mrs Cee,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards,
The Fabulosa Team
I would recommend it to all my friends…
I would recommend it to all my friends and family
3 April 2026
Unprompted review
Reply from Fabulosa
Hey Laura,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards,
The Fabulosa Team
Quick and easy
Quick and easy . Fast delivery smells lovely. Will use again
10 April 2026
Unprompted review
Reply from Fabulosa
Hey Dorothy,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards,
The Fabulosa Team
Fabulous fragrance and does a great job
Well packed and arrived on the designated date. The fragrance is absolutely amazing and all the products do a fantastic job. My flat smells gorgeous. I will definately be buying these produfcts again
10 April 2026
Unprompted review
Reply from Fabulosa
Hey Jackie,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards,
The Fabulosa Team
Excellent value for money the products…
Excellent value for money the products clean well and smell nice .
16 April 2026
Unprompted review
Reply from Fabulosa
Hey Chris,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards,
The Fabulosa Team
Falsely Advertised & bad packaging
I ordered my first bundle ever from Fabulosa and when it arrived the contents were not what was advertised, plus some of the bottles had leaked during transport so it was not a good first impression. When i sent it back (ordered via tiktok) it was the tiktok system that issued my refund because Fabulosa didn’t even have the decency to look at my return details so it then timed out and for ed tiktok to take over and handle and issue the refund. I will not be ordering again from this company.
1 April 2026
Unprompted review
Reply from Fabulosa
Hey Francis,
Thank you for taking the time to leave us a review.
We understand that your experience with our services did not meet your expectations, and we are truly sorry for any inconvenience or frustration caused.
We appreciate your feedback and your patience during this time. Please can you reach out to us directly at info@myfabulosa.co.uk so we can assist you with this further?
We value your business and hope to have the opportunity to serve you again soon.
Thank you for your understanding,
Team Fabulosa
Very good stuff prices are very good
16 April 2026
Unprompted review
Reply from Fabulosa
Hey Lee,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards,
The Fabulosa Team
Delayed Delivery & Mixed Feelings
My order took around two weeks to arrive due to delays. While they offered me 10% off my next order, it felt quite low considering the length of the delay. I’ve smelt their products in other homes and usually love it so I decided to try order a good 15 products inc a bundle.
I also chose the baby powder scent, but sadly it didn’t smell like baby powder to me - more like cheap, chemical baby wipes. On a better note the ‘Exotic’ scent is amazing and leaves a great lasting smell
4 April 2026
Unprompted review
Reply from Fabulosa
Hey Mayara,
Thank you for taking the time to share your feedback, and we’re really sorry to hear about the delays with your order. We completely understand how frustrating a two-week wait would have been, especially when you were looking forward to trying a large order of products.
We also appreciate your comments regarding the discount offered, and we’re sorry this felt insufficient given the delay you experienced. Your feedback has been noted and will be shared with the relevant team.
We’re disappointed to hear that the Baby Powder scent didn’t meet your expectations, as we know fragrance preferences can be very personal and subjective. However, we’re really pleased to hear you’re enjoying the Exotic scent and that it’s leaving a lasting impression—that’s great to hear 😊
Thank you again for your honest review and for giving our products a try.
Kind regards,
Fabulosa Team
Great products at fab prices
Great products at fab prices. Slight issues were put right very quickly. A problem is only a problem if its not resolved, and the team at Fabulosa were very good at making me feel like a valued customer.
6 April 2026
Unprompted review
Reply from Fabulosa
Hey Annette,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards,
The Fabulosa Team
I can't give a good review as I didn't…
I can't give a good review as I didn't receive it ,it got cancelled from your end ,I and was looking forward too it
16 April 2026
Unprompted review
Reply from Fabulosa
Hey Mandy,
Thank you for your feedback, and we’re really sorry to hear about your experience.
We understand how disappointing it must have been, especially if you were looking forward to receiving your order. Unfortunately, sometimes cancellations can happen due to factors outside of our control, but we completely appreciate the frustration this causes.
We’d really like the chance to look into this for you and make things right. Please get in touch with our support team with your order details so we can investigate what happened and assist you further.
Thank you for your patience, and we hope to have the opportunity to provide you with a better experience in the future.
Thanks,
Team Fabulosa
My house smells amazing very good…
My house smells amazing very good products
10 April 2026
Unprompted review
Reply from Fabulosa
Hey Gem,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards,
The Fabulosa Team
Snow Angel
I got the snow angel fragrance and im not a fan, but the quality of the products are great, and the value for money is great, but I am having to give it away as I cant use it, the smell is very strong and I really dont like it.
16 April 2026
Unprompted review
Reply from Fabulosa
Hey Jennifer,
Thank you for taking the time to share your feedback with us. We’re really pleased to hear that you found our products to be great quality and good value for money 😊
We’re sorry to hear that the Winter Angel fragrance wasn’t to your taste. We know how personal scent preferences can be, and we understand how disappointing it is when a fragrance isn’t quite right for you—especially if it feels too strong.
We truly appreciate your honest feedback, as it helps us continue to improve and offer a wider range of scents to suit everyone. If you ever need help choosing a fragrance you might prefer, our team would be happy to help guide you.
Thank you again for your review 💛
Thanks
Fabulosa Team
I did not receive my items and customer…
I did not receive my items and customer service is painfully slow to respond
4 April 2026
Unprompted review
Reply from Fabulosa
Hey Miss Allen,
Thank you for taking the time to leave us a review.
We understand that your experience with our services did not meet your expectations, and we are truly sorry for any inconvenience or frustration caused.
We appreciate your feedback and your patience during this time. Please can you reach out to us directly at info@myfabulosa.co.uk so we can assist you with this further?
We value your business and hope to have the opportunity to serve you again soon.
Thank you for your understanding,
Team Fabulosa
The smells are exceptional but they…
The smells are exceptional but they don't persist, and the cleaning products don't do their job at all. The toilet paper is very thin.I am not satisfied at allyour
7 April 2026
Unprompted review
Reply from Fabulosa
Hey Maria,
Thank you for taking the time to leave your feedback. We’re really pleased to hear you find the fragrances exceptional, but we’re sorry to hear you’re disappointed with the performance of the products.
We understand your concerns regarding scent longevity and cleaning effectiveness, and we appreciate you sharing this with us. Our products are designed to balance fragrance and cleaning performance, but we’re sorry they haven’t met your expectations in this case. Your comments will be passed on to our product team for review.
We also note your feedback regarding the toilet paper, and we’re sorry to hear it did not meet your expectations either.
We appreciate your honesty and are sorry to hear you are not fully satisfied with your experience.
Kind regards,
Fabulosa Team
Fast delivery and well packaged
Fast delivery and well packaged. I had different scents in my bundle very good smells I loved all of them . I have noticed some new fragrances coming in/ can’t wait to try them too. Very good service
15 April 2026
Unprompted review
Reply from Fabulosa
Hey Michelle,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards,
The Fabulosa Team
Absolutely amazing overall
Absolutely amazing overall. Such a brilliant price for everything i got. My house smells and looks so clean.. love it.. grabbed such a great bundle deal.. thanks so much fabulosa. 10/10
15 April 2026
Unprompted review
Reply from Fabulosa
Hey Miss L Knapp,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards,
The Fabulosa Team
I love fabulosa …
I love fabulosa products tho I haven’t yet tried them all. I got a brilliant deal 13 items for under £10 with free delivery too. Fabulous
28 March 2026
Unprompted review
Reply from Fabulosa
Hey,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards,
The Fabulosa Team
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