My Jewellery Story Reviews 

321
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the earrings are stunning, beautifully crafted, and offer great value with vibrant color options that consistently receive many compliments. People also appreciate the fast delivery service, smooth website navigation, and helpful communication regarding their purchases. However, some reviewers were not happy with delivery delays or missing items from their orders. A few customers noted that they had not received their packages yet, or experienced issues where promised promotional items were missing from their deliveries. These consumers clearly expressed disappointment regarding these specific fulfillment problems.

What people talk about most

Product

Reviewers highlight positive aspects of product, expressing great satisfaction with the beautiful and... See more

Delivery service

Clients share positive opinions on delivery service, noting consistently fast and smooth experiences.... See more

Quality

People report positive experiences with quality, highlighting that the items are very well made and do not... See more

Order

Consumers find order experiences to be mixed, with conflicting feedback regarding shipping and fulfilment.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought my first Bella earrings 5 years ago, I have a few pairs now and wear them every day. Recently I sent for 2 more pairs but wasn't happy with the colour of one pair. I followed the retur... See more

Rated 5 out of 5 stars

I bought some earrings and is was buy one pair get one free offer. The earrings are beautiful well worth the money and very comfortable to wear. Delivery was smooth and problem free. Love the earrin... See more

Rated 5 out of 5 stars

I’ve had loads of the Bella earrings and I’m always complimented on them. Nice, easy to use website, free delivery and just great quality. Couldn’t fault the service. Great online purchasing experi... See more

Rated 5 out of 5 stars

Received my earrings, absolutely beautiful had lots of comments saying how good they look. Have just ordered some others. Colours are so vibrant and they shine so bright. Great price Highly recommend... See more

Company replied


Company details

  1. #154 of 275 best companies in Fashion accessories shop

Written by the company

Here at My Jewellery Story, we believe that quality jewellery shouldn’t be expensive, must be 100% hypoallergenic, and that every woman should have access to the perfect piece to elevate any look.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

321 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(321)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Not disappointed

Easy to order, fast delivery and the earrings look as good in 'the flesh' as they do in the advert. I'm very pleased with my purchase.

26 January 2024
Rated 5 out of 5 stars

Great!

Really pleased with the quality of the items, and communication regarding shipping was great!

2 January 2024
Rated 5 out of 5 stars

4ct Bella Earrings

This is my third purchase as I just love the 4ct Bella earrings on buy one get one free! Bought in two colourways I'd been waiting for a while to restock & they're SO worth the wait! So comfortable and flattering you will not be disappointed :)

5 January 2024
Rated 5 out of 5 stars

I love this company

I love this company! I have about 20 pairs of the Bella earrings and now collecting the mix charms and teardrop earrings. Always look beautiful, stay perfect and go with all my outfits. I wear them with either gold or silver and they always look classy.

29 December 2023
Rated 5 out of 5 stars

DIANNE ON MJS EARRINGS

Earrings arrived quickly and in perfect condition. I have several pair of these earrings which I love to wear every day. Many people compliment me on wearing these earrings and I always tell them where they can get them. They are really lovely.

1 January 2024

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