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My Jewellery Story Reviews 939

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TrustScore 4.5 out of 5

4.5

Jewellery Designer
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Review summary

Created with AI, based on recent reviews

Looking at 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, especially the earrings, for their beauty, quality, and how closely they match online descriptions. Many people appreciate the excellent value and often compare the quality favorably to more expensive brands. The delivery service is also frequently highlighted as efficient, with customers receiving updates and their orders in good condition. However, some people were dissatisfied with aspects of their orders, particularly regarding delivery times, with several mentioning significant delays or not receiving their items as expected. There were also occasional reports of issues with product quality, such as clasps breaking or earrings causing irritation, despite being advertised as hypoallergenic.

What people talk about most

Product

Customers consistently note positive experiences with product quality and aesthetics. Many reviewers praise... See more

Quality

Consumers find quality to be positive. Many reviewers praise the excellent quality of the jewelry, describing... See more

Order

Customers had ambiguous experiences with order. While many reviewers praised the ease of ordering, fast... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast shipping and timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased a pair of earrings yesterday through MYJS and they had an offer for buy 1 get 1 free! I chose another pair for a good friend and both pairs arrived today!! They are beautiful, great qualit... See more

Rated 5 out of 5 stars

The Bella clear crystal earrings are like shiny glistening diamonds and the aqua crystal earrings are as deep blue glistening ocean water. They both are absolutely beautiful, just gorgeous and a grea... See more

Rated 5 out of 5 stars

The earrings looked just like the picture. Great quality on both pairs of my earrings I am getting so many compliments ! I will definitely be buying from this company again Lisa Jordan

Rated 5 out of 5 stars

Bought the Belle earrings got one pair free excellent value and fab earrings. I usually buy Swarovski could not tell the difference. Would definitely recommend

Company details

  1. #65 of 85 best companies in Jewellery Designer

Written by the company

Here at My Jewellery Story, we believe that quality jewellery shouldn’t be expensive, must be 100% hypoallergenic, and that everyone should have access to the perfect piece to elevate any look.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

939 reviews

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Replied to 90% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Very pretty but received wrong color…

Very pretty but received wrong color earring

22 June 2025
My Jewellery Story logo

Reply from My Jewellery Story

Hi Rebecca, this is Abby. Thank you for your recent visit and we apologise for the wrong item delivered to you. We tried to contact you via email to confirm the incorrect colour and arrange a replacement as quickly as we can. Please kindly reply so that we can make it right. Again, we are sorry for the inconvenience and look forward to hearing from you.

Rated 4 out of 5 stars

I ordered smaller Bella earrings

I ordered smaller Bella earrings. I love the Rose Gold pink the most. Very cute and versatile. I also ordered yellow gold yellow topaz set. Having some second thoughts about those, the color is too bright for me.

22 June 2025
Rated 5 out of 5 stars

I was looking for earrings to match a Swarovski necklace

I was looking for earrings to match a Swarovski necklace. Swarovski was sold out of the color I was looking for so when I saw My Jewellery"s website I took a look and easily found what I was looking for. I got a BOGO sale as well! The earrings are beautiful and match my necklace perfectly. Prices are good. Shipping takes a little time but it's worth it.

30 May 2025
Rated 5 out of 5 stars

Sparkle

These earrings are so beautiful! Bought them in different sizes and colors. Very well made.

4 May 2025
Rated 5 out of 5 stars

Beautiful earrings, fast delivery!

I purchased a pair of earrings yesterday through MYJS and they had an offer for buy 1 get 1 free! I chose another pair for a good friend and both pairs arrived today!! They are beautiful, great quality earrings, just as in the photos online. I would buy again from this company and recommend to others. 👍

7 May 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful earring

Beautiful earring, very sparkly. Love it and received a lot of compliments. Ordered a pair of light blue and crystal clear. Prompt ship/receive, very satisfied customer.

30 March 2025

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