Lunavia Reviews 684

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 631 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for its effectiveness, with many reporting significant improvements and successful results even after trying numerous other solutions. The quality of the product is consistently highlighted, with people noting its ease of use and quick-drying properties, making it simple to incorporate into daily routines. Reviewers also commend the staff for their professionalism, knowledge, and helpfulness, often mentioning personalized guidance and support throughout their journey. The customer service is frequently described as exceptional, with many appreciating the prompt responses and detailed explanations provided by representatives. However, some reviewers were not happy with the product's efficacy, stating they saw no improvement or that it did not work for them. A few other people also felt that the customer service was unhelpful or that there were issues with billing and unclear subscription terms.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction that they have... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the... See more

Staff

Consumers find staff to be positive, with many reviewers highlighting their professionalism, knowledge, and... See more

User experience

Users describe positive interactions with the user experience, often highlighting the ease of use and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting excellent support that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The phone call with Joice was extremely helpful, taking me step by step through the process to improve and to eliminate the toe fungus that has been an embarrassment for year gone by. She i... See more

Company replied

Rated 5 out of 5 stars

First and most important I have seen improvement for the first time with any over the counter product. The customer service really shocked me though. I contacted them and within hours received a respo... See more

Company replied

Rated 5 out of 5 stars

My experience with this product was totally amazing all was need was patience, following directions. Im one of the ones that'll keep it all the way 💯 meaning im gonna tell that whole truth , nothin... See more

Company replied

Rated 5 out of 5 stars

Most businesses in this line of work focus on the products sold by the company rather than the clients who are seeking answers to their needs. Aiza gave a thorough presentation that integrated the pr... See more

Company replied


Company details

Written by the company

At Lunavia, we are dedicated to providing high-quality solutions for skincare with your comfort and care in mind. Our mission is to combine trusted ingredients with innovative application methods to support skin hygiene and help you feel confident every step of the way.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

684 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(684)

673 reviews in the last 12 months

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Rated 5 out of 5 stars

Special thanks to Junie w Lunavia who…

Special thanks to Junie w Lunavia who was most helpful. I truly appreciate your help with selecting a good packet for me. You seem most genuine & truly cares about us real people.

19 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Tomasita,

Thank you so much for this beautiful review! We are absolutely thrilled to hear that Junie provided such helpful, genuine, and compassionate care while choosing the perfect package for you. We completely understand how rare and refreshing it feels to connect with a real human who truly listens and cares, and your kind words mean the world to us.

We confidently assure you that our entire team shares Junie’s commitment to supporting real people with real care. We are fully backing you on this wellness journey!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Lunavia Treatment Success

Mori has done an excellent job taking care of my needs and providing guidance. The first few weeks of treatment have already shown a lot of improvement.

19 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Rob,

Thank you so much for the 5-star rating and for sharing your great experience! I am absolutely thrilled to hear that you are already seeing a lot of improvement within just the first few weeks.

Nail recovery requires a lot of patience, so witnessing early progress is a fantastic milestone. We want to assure you that having the right guidance makes all the difference, and our team is fully committed to supporting you throughout your entire journey until you achieve the lasting, healthy results you're looking for. I will be sure to pass your wonderful compliment along to Mori!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

My toes are appearing to get better…

My toes are appearing to get better after 3 month of using the Lunavia pen. They have a long way to go, but I feel this will help in the VERY long run.

19 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Laura,

Thank you so much for the 5-star rating and for sharing your 3-month update! I want to genuinely acknowledge your patience and dedication. Dealing with stubborn nail issues is a true test of endurance, and realizing that it's a long journey shows you have exactly the right mindset. Seeing your toes start to clear up is a wonderful milestone!

We want to assure you that you are absolutely right—this is a long-term process because new, healthy nail growth takes time. Your commitment will pay off in the long run, and we are right here with you every step of the way to ensure your progress stays on track.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you continue to have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Mori was very helpful and supportive

Mori was very helpful and supportive. My toenail fungus has been problematic for about a year. I have been treating with Lunavia for about 6 weeks now and already see a big improvement. With Mori’s help, I am eager to continue my treatment (now with the full arsenal of tools). Thanks!

19 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Tiffany,

Thank you so much for the 5-star rating and for sharing your wonderful update! I am absolutely thrilled to hear that you are already seeing a big improvement after just six weeks, especially after dealing with this stubborn issue for a year.

It takes a lot of patience to tackle toenail fungus, and having the right tools makes all the difference. We want to assure you that equipping yourself with that "full arsenal" is exactly how you achieve lasting, healthy results. I will be sure to pass your beautiful feedback along to Mori, who will be delighted to know they helped guide you toward this breakthrough!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you continue to have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

I have faithful followed the advice you…

I have faithful followed the advice you provided including twice daily foot baths, cleaned all my shoes & sprayed after drying as well as spraying after use, soak socks, towels & sheets in vinegar solution before washing. While I believe I’m seeing progress, I am committed to continuing these suggestions.

19 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Joan,

Thank you so much for the 5-star rating and for sharing your incredible routine! I want to personally acknowledge the amazing dedication you've shown. Following through with twice-daily foot baths, sanitizing your shoes, and treating your laundry with a vinegar solution takes a lot of time and effort, and I truly admire your commitment.

Fungal recovery is a marathon, not a sprint, and it requires tackling the environment just as much as the nail itself. You are doing everything exactly right, and we want to assure you that this persistence is what leads to lasting, clear results. We are right here cheering you on as you continue to see that hard-earned progress!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re always here to help and ensure you have a smooth, successful experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Joice was very helpful and educational…

Joice was very helpful and educational with the products that I purchased and guiding with them and how I can help get my toes better!

19 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Marlen,

Thank you so much for the 5-star rating! I am absolutely thrilled to hear that Joice was able to provide such helpful and educational guidance on your new products.

Starting a new routine to get your toes healthy can feel a bit overwhelming, so we want to make sure you never have to guess about the next steps. We are completely committed to walking this path with you, and you can rest assured that our team is always here to support you until you see the clear, healthy results you're looking for. I'll be sure to share your lovely shout-out with Joice!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

My consultation call with Joyce was…

My consultation call with Joyce was very eye opening and informative. I came away knowing that they just don’t sell you a product and forget about you. They are right along with you on your journey to be healthy and fungus free!

19 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Londraies,

Thank you so much for the 5-star rating and for sharing your experience! I’m absolutely thrilled to hear that your consultation call with Joyce was eye-opening and informative.

You hit the nail on the head—we truly believe that providing a solution means walking alongside you, not just shipping a product and walking away. Dealing with stubborn nail fungus can feel lonely and frustrating, so we want you to feel fully supported every single step of the way until you are completely healthy and fungus-free. I will be sure to pass your kind words along to Joyce!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you continue to have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

My toes are getting better and looking…

My toes are getting better and looking good.

1 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi May,

Thank you so much for the 5-star rating! I am incredibly happy to hear that your toes are already looking better and getting healthier. Dealing with stubborn nail issues can be such a frustrating process, so seeing that visible improvement is a huge win!

We want to assure you that we are with you every step of the way as your nails continue to clear up. Consistency is everything, and it sounds like your dedication is really paying off.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re always here to help and ensure you have a smooth, successful experience with us!

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

It’s definitely starting to work.

It’s definitely starting to work.

19 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Lionel,

Thank you so much for taking the time to share your experience and for giving us a 5-star rating! We are absolutely thrilled to hear that you are happy with the results from your Lunavia journey. Hearing positive outcomes from our community is exactly what drives our team every day.

We always strive to keep things transparent and stress-free, so I'm glad we could ensure your experience went smoothly. Your trust means the world to us!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Easy application

Easy application. Im treating 10 nails for few weeks. On my 2nd pen and seeing results

19 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Steven,

Thank you so much for the 5-star review! Managing and treating all 10 nails at once can feel like a massive, exhausting undertaking, so we completely understand how important it is to have an application process that is quick and effortless. We deeply validate the patience and commitment it takes to stick with a routine like this daily.

We confidently assure you that moving onto your second pen and already seeing visible results means your consistency is completely paying off! It takes serious dedication to treat every single nail, and we are fully backing you as the formula continues to clear things up and restore your nails to total health.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
LunaVia Customer Care Team

Rated 5 out of 5 stars

I see changes

So far so good. To soon to know for sure if Lunavia is going to work but using twice a day and looks hopeful. I can tell it is looking different. So easy to use.

18 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi there,

Thank you so much for taking the time to share your 5-star review! We completely understand that starting a new antifungal routine requires a lot of patience, and it can feel a bit uncertain at the very beginning when it's still too soon to know the final results. We deeply validate that eager anticipation of wanting to see clear skin and healthy nails again.

We confidently assure you that noticing a visible difference early on is an incredibly hopeful milestone! Sticking to your twice-a-day application is the absolute best way to ensure the formula penetrates deeply, and we are fully backing you as your routine continues to work its magic.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
LunaVia Customer Care Team

Rated 5 out of 5 stars

There are still good customer service people ready to help.

I was having difficulty finding the specific product I wanted to order on the website for Lunavia. I also was having an issue getting a person on the phone with two different numbers listed when I tried to find a number to call. Then I reached a Jason P. of the Lunavia Customer Service Team when he aswered the phone! He was GREAT! He was patient, courteous, professional, answered all of my questions, and helped me place my order and emailed me my confirmation # and how to track my order. Thank you Jason P. from a happy customer.

16 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Cheri,

Thank you for taking the time to share your 5-star review! We deeply apologize for the initial frustration you experienced; dealing with a confusing website layout and calling multiple numbers without getting a real human on the line is incredibly exhausting when you are simply trying to place an order. We completely understand why that was stressful, and we validate how frustrating it is to feel stuck in limbo.

We confidently assure you that providing the kind of patient, professional support Jason P. gave you is our true standard of care. We are so incredibly glad he was able to step in, clear up the confusion, and handle your order perfectly. Your package is securely on its way, and our entire team is fully backing you as you begin your journey with us!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
LunaVia Customer Care Team

Rated 5 out of 5 stars

So far so good

So far so good, I’m seeing improvement in me left foot!

18 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi George,

Thank you so much for the 5-star review! Dealing with stubborn foot issues can be incredibly frustrating, so seeing those early signs of improvement in your left foot is a fantastic milestone. We are right there celebrating this progress with you!

We confidently assure you that this positive shift means the product is doing exactly what it's built to do. As you stick with your daily routine, that healing will continue to take over, and we are fully backing you on this journey to healthy feet.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
LunaVia Customer Care Team

Rated 4 out of 5 stars

It's nice to have company reps touch…


It's nice to have company reps touch base occasionally.
I am consistent & use the pen 1-3 times a day.

25 May 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Carol,

Thank you so much for the 5-star review! We completely understand that a treatment journey can feel like a solitary process, so we validate how comforting it is to know a real person is checking in on your progress.

We confidently assure you that your incredible consistency in using the pen 1 to 3 times a day is the absolute key to success. We are fully backing you every step of the way, and our team will always be right here to touch base and ensure your path to healthy nails is completely smooth.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
LunaVia Customer Care Team

Rated 5 out of 5 stars

Excellent experience

This was the second time (last time was in April), to stop my subscription.
James was highly professional and patient with my frustration at not having it done correctly the first time. He assured me is was taken care of and the new order was cancelled and I will be refunded.

17 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Kollyn,

Thank you for sharing your 5-star review. We deeply apologize for the frustration of having to reach out a second time just to stop your subscription; dealing with an uncancelled order from April is incredibly stressful, and we completely validate how exhausting it is to feel like you aren't being heard the first time around.

We confidently assure you that James has indeed fully taken care of this for you—your subscription is officially stopped, the unintended order is cancelled, and your refund is securely on its way. We are incredibly grateful for your patience with us, and we are glad James could restore your confidence by handling this with the transparent, human professionalism you deserved from the start.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
LunaVia Customer Care Team

Rated 5 out of 5 stars

Satisfying

Aiza was very nice and helpful

18 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Katina,

Thank you so much for the 5-star review! We completely understand that starting a new routine can bring up plenty of questions, so having a friendly voice to guide you makes a world of difference. We are absolutely thrilled to hear that Aiza was so nice and helpful!

We confidently assure you that providing this kind of warm, dedicated human support is exactly what we stand for. Aiza and the rest of our team are fully committed to backing you up and ensuring you feel comfortable and cared for every step of the way.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
LunaVia Customer Care Team

Rated 5 out of 5 stars

James was very helpful and courteous

James was very helpful and courteous. Took care of my problems. It was a pleasure working with him.

18 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Jim,

Thank you so much for the 5-star review! We completely understand that encountering account or order problems can be incredibly frustrating, so having a dedicated person step in and fix everything with genuine kindness makes a world of difference. We are absolutely thrilled to hear that James was so helpful, courteous, and a pleasure to work with.

We confidently assure you that resolving issues quickly and treating you like a real person is exactly how we do business. James and the rest of our team are always ready to step up and ensure your journey with us is completely seamless and stress-free moving forward!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
LunaVia Customer Care Team

Rated 5 out of 5 stars

Francine has been very helpful and…

Francine has been very helpful and professional.

18 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Alisha,

Thank you so much for the 5-star review! We completely understand that starting a new treatment journey can come with plenty of questions, so having a dedicated person to guide you with genuine care makes all the difference. We are absolutely thrilled to hear that Francine provided such professional and helpful support.

We confidently assure you that providing this level of transparent, human connection is exactly who we are. Francine and the rest of our team are fully committed to backing you up and ensuring you feel supported every single step of the way!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
LunaVia Customer Care Team

Rated 5 out of 5 stars

My toe is already showing improvement

My toe is already showing improvement

18 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Sherry,

Thank you so much for the 5-star review! Starting a new health protocol can sometimes feel a bit overwhelming, so we completely understand how important it is to have someone take the time to break everything down clearly.

We confidently assure you that ensuring you feel comfortable, valued, and fully knowledgeable about your routine is exactly what we strive for. Our team is fully committed to providing that clear, human guidance so you feel confident every step of the way.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
LunaVia Customer Care Team

Rated 5 out of 5 stars

She explained the program and verified…

She explained the program and verified I understood.

18 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Larry,

Thank you so much for the 5-star review! Starting a new wellness protocol can feel a bit overwhelming with all the information out there, so we completely understand how important it is to have someone take the time to break it all down clearly.

We confidently assure you that ensuring you feel comfortable, heard, and fully knowledgeable about your routine is our top priority. Our team is fully committed to providing that transparent, human guidance so you never have to guess about your progress. You've got this!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
LunaVia Customer Care Team

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