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Rated 1 out of 5 stars

Living in the EU we are subject to taxes on this product. That might have been acceptable if the item in question had been as good as it claimed. Sadly it was disappointing

Rated 1 out of 5 stars

Ordered August 4th, on August 12th I received a customs duty demand from An Post and contact Mymemory as their site says "no extra charges". Didn't receive a reply until August 16th when I was told... See more

Rated 1 out of 5 stars

Scam artists. Do not deal. Ordered a drive which said immediate delivery and I paid for priority delivery. I have no idea where from.... On receipt of your money they tell you it will take 14 working... See more

Rated 1 out of 5 stars

On 10th October 2020 I ordered a Franklin Collins English Dictionary from this company. The Item cost £26-99. It was a to be a Christmas gift for me. From Christmas Day 2020 until August 2021 it fu... See more

Company details

  1. Drives and storage service

Information provided by various external sources

MyMemory is an online digital memory retailer, offering affordable memory from the world’s leading brands. Shop online for FREE UK delivery!


Contact info

1.5

Bad

TrustScore 1.5 out of 5

87 reviews

5-star
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1-star

No history of asking for reviews

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Rated 1 out of 5 stars

worst company ever

worst company ever, avoid to buy anything, item bought on irish web site, dispatched from eu and still nothing almost a month, no item and i cant get my refund.
very bad service

11 December 2020
Unprompted review
Rated 1 out of 5 stars

Absolutely disgraceful

Absolutely disgraceful, ordered and paid infull on 4th Nov, and I have yet to receive my order, despite the website assuring 7-14 day delivery. Online chat useless, I am now being told I have to wait 28 days for a refund, They are unable to provide tracking details and are blaming the postal service. DO NOT BUY FROM THIS COMPANY

30 November 2020
Unprompted review
Rated 1 out of 5 stars

The product arrived but it took twice…

The product arrived but it took twice as long as the maximum promised. They were evasive about the shipping service and wouldn't tell me who they shipped it with. When it did arrive, it came from a distribution centre in Holland, not Switzerland. I suspect the reason it takes so long to arrive is that is coming from somewhere in the Far East.

29 November 2020
Unprompted review
Rated 1 out of 5 stars

Scam artists

Scam artists. Do not deal. Ordered a drive which said immediate delivery and I paid for priority delivery. I have no idea where from.... On receipt of your money they tell you it will take 14 working days (that's priority) and they bombard you with 'free cash back' offers that are actually hidden subscription services.
Avoid at all costs. NOT a trustworthy company.

18 November 2020
Unprompted review
Rated 1 out of 5 stars

Item never arrived

Ordered an item from their website. Next day the item's description had changed. Contacted them and they gave me a refund. Was waiting for my package to arrive for 3 weeks (the 14 business days advised) and it hadn't come. The courier couldn't find my house (despite having my eircode which shows you exactly where the house is) and it took them a week to find out that the courier was sending the item back to their warehouse. Received my refund today, over 4 weeks after I ordered with them. Only good thing about them is that they were fairly good with corresponding with me, although they usually took a day to reply for any actual questions.

24 June 2020
Unprompted review
Rated 1 out of 5 stars

Stay away

Stay away! scammers! I bought, I paid 07 january 2020. Since then I have neither item nor information

18 June 2020
Unprompted review
Rated 1 out of 5 stars

The other reviews were def right about…

The other reviews were def right about this company.Priority Delivery means your order only jumps to the front of their Factory Que.The dispatch then does not come from the UK as u think it would.The invoice has company labelled in Switzerland & the postcode was from sch town in the Nederlands.Figure that one out.

9 June 2020
Unprompted review
Rated 5 out of 5 stars

Great company

Great product and good service and I would buy again, I have been buying there for years with no issues at all.Thanks

5 June 2020
Unprompted review
Rated 1 out of 5 stars

If I wanted to order from China I'd have done it myself

Even in the midst of a global pandemic, this company shines with the dull sheen of bullsh!t. Oh they've got everything and anything and free delivery....if/when it eventually arrives.

I've been contacting their excuse for "support" and have been told it's going to be 3 weeks (or 14 "working" days) to ship to Ireland from the UK.....with no tracking.

This really does stink of dropshipping from China. If I wanted to wait weeks for an order from China, I'd do it myself. Back to Amazon....bye!

23 May 2020
Unprompted review
Rated 2 out of 5 stars

Package has not arrived (refunded)

Package has not arrived
I ordered a pair of landline phones from this site on 14th Oct, and received the "order dispatched" email the following day. A week later I emailed to ask for an estimated delivery time, The response from the company was "We can confirm your order was dispatch on 15/10/2019 and our estimated delivery is 5-10 working days".

I opened a "paypal dispute" on 2nd Nov and the response from the company was:
"It appears we are seeing some delays from around this dispatch date (15-10-2019). Whilst we realise this is a frustrating matter, we can assure you we have now had confirmation from other customers that their delayed packages are being received, if we could ask that you allow a little longer for your order to arrive, it would be very much appreciated"

Today is Monday 11th Nov and still no delivery. I think I will have to escalate to PayPal to get my refund. I will update this ticket whatever the eventually (and upgrade the review if the item does actually arrive)

For full disclosure, I used this company twice before, for microsd memory cards, most recently in 2018. On those occasions, the goods arrived without any issues.

2019-11-18
The money was refunded without further escalation to paypal. Thank you.

11 November 2019
Unprompted review
Rated 1 out of 5 stars

Avoid

Avoid. Placed order which was sent to wrong address. Had to wait for refund around 2 months. Probably wouldn’t get it anyway luckily I’ve paid by PayPal so they helped me out.

8 October 2019
Unprompted review
Rated 4 out of 5 stars

Great price... slow delivery

The delivery could have been a little quicker and as there is no way of tracking it can be slightly worrying that your package wont arrive - I ordered on the 27 July and received my items today 9 August. I was starting to wonder and I read some of these reviews and was very concerned as I had ordered 3 items totalling 90 euro. That said, the items came, well packaged and all look perfect so I am happy, the items were far cheaper than anywhere else so if you are happy to wait then I would recommend this site.

9 August 2019
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY ANYTHING FROM THIS WEBSITE…

DO NOT BUY ANYTHING FROM THIS WEBSITE ITS FAKE!!!!! Made the mistake of thinking I was getting a bargain on a memory card, Never received it and the customer service just keeps sending an automated email saying your order is on the way. Do yourself a favor pay the extra couple of € and buy from amazon this website is a scam.

28 July 2019
Unprompted review
Rated 1 out of 5 stars

First and last time using mymemory.ie

First and last time using mymemory.ie. My order was dispatched on the 10/06 and it is now 27/06 and still no delivery, emailed them and was told wait a few more days as there may be a delay with the postal service. Do not order from this company it's better to pay a few extra Euro and order from the likes of Amazon etc which are reliable.

27 June 2019
Unprompted review
Rated 1 out of 5 stars

Slow

Still no sign of delivery 9 days after the order was placed. Avoid!

16 June 2019
Unprompted review
Rated 1 out of 5 stars

Ordered and paid for a Samsung phone…

Ordered and paid for a Samsung phone battery on May 2nd: it's now May 22nd and the battery has not arrived.
Template responses from Mymemory repeatedly say that it will be here in a few days.
I doubt it - very poor service.

22 May 2019
Unprompted review

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