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My Motor World Reviews 2,544

•
TrustScore 4 out of 5

4.0

Car accessories shop
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Review summary

Created with AI, based on recent reviews

Evaluating 855 reviews, reviewers had a great experience with this company. Customers are really happy with the competitive pricing and the wide range of products available. Many people highlight the ease of ordering and the quick dispatch of items, often receiving their deliveries faster than expected. The service is frequently described as excellent, with many appreciating the helpfulness of the staff. However, some customers experienced issues with delivery services, noting delays, damaged packaging, or incorrect items being sent. A few people also mentioned receiving wrong parts despite using vehicle details for ordering, leading to inconvenience and return costs.

What people talk about most

Delivery service

Customers had ambiguous experiences with delivery services. Many reviewers praised fast delivery, with some... See more

Product

People report ambiguous experiences with product. Many customers praise the great range of products,... See more

Order

Reviewers mention ambiguous feedback about order experiences. While some customers praise the ease of... See more

Price

Users describe positive interactions with price, frequently highlighting very good and reasonable prices for... See more

Service

Clients share ambiguous opinions on service. Many reviewers praise the excellent and fast service,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Excellent buyer experience, easy to order and pay for the item I bought. Lots of options for the item I needed and the prices were very competitive compared to another online market place. Sadly th... See more

Company replied

Rated 4 out of 5 stars

For the most part, great; however, one of the products arrived damaged, which, to their credit, they have dealt with the situation quickly and efficiently.

Rated 5 out of 5 stars

We ordered a car battery from you in January , it was the wrong fitting for my car , last week phoned on the off chance that you might swop for another one , lady I spoke to was a lovely lady Remi... See more

Rated 3 out of 5 stars

I ordered some wiper blades, a set for a mini cabriolet and a set (front and back) for a bmw estate, plus two cleaning sponges on Thursday 8/5/2025 a.m. with the offer of a next day delivery. Ordered... See more

Company details

  1. Car accessories shop
  2. Auto Accessories Wholesaler
  3. Auto parts shop
  4. Car Battery Shop

Written by the company

My Motor World offers an unbeatable range of car parts, car care and motoring accessories. Motor World, famous for its friendly staff and expertise has been a fixture on the British High Street for over 25 years, supplying drivers with a top-quality range of motoring supplies and car parts. Now online, My Motor World offers a wide range of leading brand parts, engine oils and car care products with a free-to-join membership scheme offering extra discounts and perks.

Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
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1-star

Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great service: Above and Beyond

I ordered a car battery from My Motor World.
The order was acknowledged by email immediately.
Soon after I received an email apologising the one I ordered was out of stock.
They offered to provide a more expensive battery instead without extra cost.
The battery arrived on time and was an excellent service.
The battery is doing a fine job in my car.
I am a happy customer.
Best wishes and thanks

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Hycote Grey Plastic Primer

I was looking for a supplier of Hycote Grey Plastic Primer, now used by many plastic modellers since Halfords (bizarrely) stopped supplying their own grey plastic primer. My Motor World was by far the best online price, and the service is second to none. Highly recommended.

18 March 2026
Unprompted review
Rated 1 out of 5 stars

Long delays in receiving all parts

Long delays in receiving all parts. Poor communication whilst waiting for parts. Then told parts not available even when WEB site says they are in stock.

20 March 2026
Unprompted review
My Motor World logo

Reply from My Motor World

Thank you for your feedback. We're very sorry for the delays you experienced and for any frustration caused by our communication. We’re looking into the stock information on our website to ensure it accurately reflects availability and avoid similar issues in the future.

We appreciate your patience and your comments, which help us improve our service.

Rated 5 out of 5 stars

Recommend these guys.

On the website, by entering my reg. number made it easy to find the parts that fit my vehicle. This made me order with confidence
Prices were good and delivery was fast. I was kept updated of each stage of the delivery process by emails from both My Motor World and the courier, DHL.
I will definitely use again.

14 March 2026
Unprompted review
Rated 1 out of 5 stars

Terrible postage and communication

13 March 2026
Unprompted review
My Motor World logo

Reply from My Motor World

Thank you for your feedback. We’re sorry to hear you had a poor experience with postage and communication. Your comments are very helpful, and we’ll use them to improve our service in the future.

Rated 1 out of 5 stars

They sent me the wrong part and told me…

They sent me the wrong part and told me i had to pay for the return. Dreadful service, I am now taking them to court over a £5.00 air filter!!

11 March 2026
Unprompted review
My Motor World logo

Reply from My Motor World

Thank you for your feedback. I’m really sorry for the frustration caused. Our website does show multiple fitments for some vehicle and its important this is checked prior to your purchase.

We’ll take your comments on board to help improve the service for everyone.

Rated 1 out of 5 stars

Not got my item.

Had an email from yourself saying my item had been picked up by a courier company. Said company emailed me saying it would be out for delivery on the 4th of March still haven't received. I e mailed you are not answering the email I sent you. Communication non existent

12 March 2026
Unprompted review
My Motor World logo

Reply from My Motor World

Thank you for your feedback, and I’m very sorry for the delay and lack of communication regarding your delivery. I completely understand how frustrating this must be.

To help me investigate this immediately, could you please confirm your order number? Once I have that, I can check with the courier and provide you with an updated delivery status.

We appreciate your patience, and I apologise again for the inconvenience caused.

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