My Pet Frame Reviews 

Ordered a print with gift packaging - the gift packaging never arrived (i did receive a refund after contacting customer service) and the printt itself was not protected at all in the box, thankfully nothing happened during transport.

I can't express how delighted I am with the portrait of my two dogs. I've been looking for something suitable for a while now when I came across your website.
Thank you so much, top class product and a top class super fast service. I've sent the link to your site to heaps of friends who have been so impressed with my pic, they want their own. ⭐⭐⭐⭐⭐
Emma Thomas
Prenton CH43 0US

Amazing service, cant say much to it.
I ordered a portrait for my beautiful puppy bowie and I had requested some adjustments, they were quick to get it right with my preferences!
The portrait was shipped to me 3 total days after placing my order.
Very happy with the service!

Ordered the largest watercolour poster with frame and received the text confirmation just fine. After 24 hours and I had not received a proof to review I contacted customer services to be told that they couldn’t find my order. I replied with all the details and got back a general response that they were busy and it is delayed. Three days later I contact them again as I’ve still no sample of my watercolour. This has now been ignored and hasn’t been responded to within the 24hrs they promise. The delivery period has been almost Double and I’ve not seen anything

Glad I only purchased one and not got a few
For friends

Beautiful picture! Worth the money. If I need more pictures of my dog or maybe a picture for my uncle his cats, I'd come back to mypetframe to order again.

Had a portrait of my cat made and it was perfect! Great communication and customer support

Excellent service! Very quick considering that it is a personalised picture and incredible quality. Also, very helpful when met with suggestions after the first proof of it. Overall brilliant!

absolutely over the moon with my picture its got pride of place on the staircase where we can see it every time we use the stairs, it was a picture of my 3 boys sadly one of them suddenly passed away in February but every time i pass the picture it makes me smile

Website is fantastic and so easy to use. I ordered 3 pictures, I'm a bit of a technophobe but it was straightforward. I received a preview of my pictures and was able to make any changes if I desired before they were finalised. The wall pictures are STUNNING, I couldn't believe how superb they were. The price was well worth it too and delivery wasnt long either. You definitely will not be disappointed!!! Simply fantastic

Fantastic customer service.

I received the proof to confirm the next day. I ordered the picture for my husband and clicked the largest size when I originally palcer the order. I then realised after placing it and paying that the picture would be too big for where I wanted to put it. I emailed them and they very quickly came back to me with confirmation that the size would be smaller and sent me a refund for the difference.

Our dog suddenly passed away on 24/04/22, my husband especially was beside himself..
when I came across my pet frame I thought it was a great idea and a surprise for my husband.
I received our picture within days of accepting the proof.
It made us cry it was so amazing! So pleased, can’t thank you enough xx

Deliver what they offer, quick service

Pictures arrived looking just as proofs were approved. Look great

I am so happy with a portrait of my baby boy Yorkshire terrier. The company that creates them is amazing, very customer focused, very helpful, they listen to all your needs and requirements.Thank you so much for all your assistance. Love the result ❤️👍

My friend was so happy with the picture. What a great service as well, thank you for your patience and excellent end result!

I ordered a picture this was damaged however the service was fabulous and replaced the glass promptly I would recommend pet frame and I am delighted with my picture of Lexi

Nice product, easy website, very quick reply with draft drawing, that was directly good, easy order, quick delivery, nice result and decoration in the living room!
love it!

I have had nothing but issues in the whole process, very very disappointed. First of all i waited 3 weeks for my order which is fair enough if i was advised this but a. It says delivery in 2-4 days on the website and b. I had no corresponadence to my any of my requests for info on my order through multiple channels (insta/whatsapp/the website). I Just got totally ignored.
I am an English customer with an English address and all my correspondence has been in English but they have sent every email to me in Dutch. I haven't been able to understand a word of them. Not a great overall experience but the only thing that was decent is that product looks great.

Ordered a Single pet watercolor print, with a digital copy. We love the drawing and approved the first draft, this was then sent after a week and we now have it framed and on the wall, still waiting for my digital copy for future use but I was so impressed we just ordered another print for our previous family dog that passed away last year.

DO NOT EVEN BOTHER WITH THIS COMPANY. THEY ARE USELESS AND JUST SCAM YOU OUT OF MONEY AND ASK FOR MORE BEFORE SENDING THE ITEM. THEIR CUSTOMER SERVICE IS SHOCKING AND NO PHONE NUMBER TO CONTACT THEM. I PAID FOR A PORTRAIT WITH TWO DOGS AND THEY JUST DONE ONE DOG AND WANTED MORE MONEY EVEN THOUGH I PAID FOR TWO! NOW THEY WONT DO ANYTHING!
THERE ARE BETTER COMPANIES OUT THERE THAT CAN DO A BETTER JOB THAN THESE PEOPLE!
DO NOT TRUST THEM! IF YOUR LOOKING FOR LOVELY PHOTOS OF YOUR PETS PAST AND PRESENT THEN GO ELSE WHERE!