The actual results seem quite accurate and match a previous GP test. Can’t see how you edit data you have manually added that was fat fingered wrong. BMI data is of limited value as proven problematic... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Slight delay in arrival due to demand. Instructions weren’t entirely clear to open the sealed pouch to find the qr code. After that test was simple to carry out. Hopefully it’s accurate an overall... See more
Company replied
The order for a cholesterol heart check came quickly and fitted through the letterbox. Following the instructions I was able to do the test within 20 mins, including the 10 min wait time for the test... See more
Company replied
Fantastic bit of kit this is, very easy to use with video instructions as well as written, once you’ve scanned the link code. Really great App with your results stored & brilliantly explained as well.... See more
Company replied
Company details
Written by the company
PocDoc® digital platform has been developed with the vision of allowing anyone with a compatible smartphone or tablet to test their cardiovascular health. The PocDoc Healthy Heart Check integrates a full lipid test into the PocDoc Healthy Heart Check . Lipid levels form an important part of cardiovascular risk measurement, and having this test integrated within the PocDoc platform provides unparalleled risk assessment. The PocDoc Healthy Heart Check is processed using PocDoc’s in-app image upload and processing system - the patented HUESnap®AI platform to deliver results within 7 minutes of taking the blood sample. The PocDoc Results Dashboard displays the results next to NHS recommended targets. This quickly enables a user to determine how their lipid levels compare to recommended levels as well as their overall level of cardiovascular risk and their healthy heart age. Note : the lipid test requires a finger prick blood draw and collection.
Results Guarantee
PocDoc Healthy Heart Check
At PocDoc we want to make sure that everyone gets the results they need to better understand their heart health.
If there is a problem with your test, don't worry! Just reach out to support@mypocdoc.com and we'll send you a replacement free of charge.
Contact info
United Kingdom
- support@mypocdoc.co.uk
- mypocdoc.co.uk
4.3
Excellent
315 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Poc-Doc test
I has a Poc-Doc test sent to me, following the instructions, I found that my phone was not compatible to do the test.
This should be stated before getting the test to avoid the disappointment
27 February 2026
Unprompted review
Reply from PocDoc
Hi Pat,
Thank you for sharing your experience — we’re really sorry for the disappointment this caused.
Our app is currently compatible with around 97% of smartphone models in use, and we’re continually working to expand this further so that even more devices are supported.
We truly appreciate the feedback.
Kind regards,
PocDoc Support
Free test through my pharmacy
Free test through my pharmacy, with clear instructions (including video and timer) and clear results that are easy to interpret (and coincided with my recent blood tests I had done with the Gp
3 February 2026
Unprompted review
Reply from PocDoc
Hi Julie,
Thank you so much for your wonderful review! We’re delighted to hear you found the pharmacy test easy to follow, with clear instructions, helpful videos, and the built-in timer guiding you through each step.
We truly appreciate you taking the time to share your experience.
Kind regards,
PocDoc Support Team
Reply from PocDoc
Hi Mr Jones,
Thank you so much for your kind feedback! We’re delighted to hear you found the instructions easy to understand.
Making the process clear and simple is exactly what we aim for. We truly appreciate you taking the time to share your review.
Kind regards,
PocDoc Support Team
It was so easy
21 February 2026
Unprompted review
Reply from PocDoc
Hi Naira,
Thank you so much for your kind review!
We’re delighted to hear you found it so easy — that’s exactly the experience we aim to provide.
We truly appreciate you taking the time to share your feedback.
Kind regards,
PocDoc Support Team
Fantastic support
Fantastic support, fast results and easy to use in the comfort of your home
7 February 2026
Unprompted review
Reply from PocDoc
Hi Kelly,
Thank you so much for your fantastic review!
We’re delighted to hear you experienced great support, fast results, and found the test easy to use from the comfort of your home.
Providing convenient, reliable health checks with strong customer support is exactly what we aim for. We truly appreciate you taking the time to share your feedback.
Kind regards,
PocDoc Support Team
The way everything was explained to me…
The way everything was explained to me was perfect.
28 February 2026
Unprompted review
Reply from PocDoc
Hi Francis,
Thank you so much for your kind words! We’re delighted to hear that everything was explained clearly and that you felt fully informed throughout.
Your feedback really means a lot.
Kind regards,
PocDoc Support Team
Easy and fast service
Easy and fast service
Very convenient and efficient at the comfort of my home.
21 February 2026
Unprompted review
Reply from PocDoc
Hi ENK,
Thank you so much for your kind review! We’re delighted to hear you found the service convenient and efficient, all from the comfort of your home.
Making health checks simple and accessible is exactly what we aim to do. We truly appreciate you taking the time to share your feedback.
Kind regards,
PocDoc Support Team
Easy setup
Easy setup, Even if you get it wrong they'll send you a replacement kit.
26 February 2026
Unprompted review
Reply from PocDoc
Hi Badreddine,
Thank you so much for your great review! We’re delighted to hear you found the setup easy and straightforward.
We always want our customers to feel supported, so if a test doesn’t go to plan, we replace failed tests free of charge to make sure you can complete it with confidence.
We truly appreciate you taking the time to share your experience.
Kind regards,
PocDoc Support Team
Reply from PocDoc
Hi Mrs Craen,
Thank you so much for your kind review!
We’re delighted to hear you found the service really easy to use.
Providing a simple and straightforward experience is exactly what we aim for.
We truly appreciate you taking the time to share your feedback.
Kind regards,
PocDoc Support Team
Excellent
Excellent - test kit video very helpful and results came back quickly - very happy, thank you
28 February 2026
Unprompted review
Reply from PocDoc
Hi Miss Gregg,
Thank you so much for your wonderful review!
We’re delighted to hear the video was helpful and that your results processed very quickly.
It’s great to know you’re very happy with the experience — that’s exactly what we aim for.
Thank you for taking the time to share your feedback.
Kind regards,
PocDoc Support Team
Cholesterol Test kit
Excellent service so easy to use the kit to test cholesterol. The instructions so very easy to understand. Thank you I was even very happy with my results all the health information easy to download and keep in pdf or print.
24 February 2026
Unprompted review
Reply from PocDoc
Hi Gail,
Thank you so much for your wonderful review!
We’re delighted to hear you found the cholesterol test kit so easy to use and the instructions clear and straightforward.
It’s great to know you were happy with your results and found the health information easy to download and keep for your records. Making everything accessible and simple to manage is really important to us.
Thank you again for taking the time to share your experience.
Kind regards,
PocDoc Support Team
Very easy to do the test and got…
Very easy to do the test and got results back almost immediately, nice to get the info on what your body is doing behind the scenes
2 December 2025
Unprompted review
Reply from PocDoc
Hi Craig,
Thank you so much for your great review! We’re delighted to hear you found the test easy to do and that your results processed almost immediately.
It’s wonderful to know you valued the insight into what’s happening behind the scenes with your health — that awareness is exactly what we hope to provide.
We truly appreciate you taking the time to share your feedback.
Kind regards,
PocDoc Support Team
My order never arrived
My order never arrived, but i have been getting emails advertising other products they sell everyday, SCAM COMPANY
28 February 2026
Unprompted review
Reply from PocDoc
Hi Jdfjdf,
We currently only sell the PocDoc healthy Heart Kit.
We appreciate you bringing this to our attention and would welcome the opportunity to resolve this for you. Would you email support@mypocdoc.com so that we can help?
Kind regards,
PocDoc Support
easy to use and comprehensive
I have used 2 kits now and they are easy to use and give a good spectrum of results.
16 December 2025
Unprompted review
Reply from PocDoc
Hi Roger,
Thank you so much for your continued support! We’re delighted to hear you’ve used two kits and found them easy to use.
It’s great to know the information has been helpful for you. We truly appreciate you taking the time to share your experience.
Kind regards,
PocDoc Support Team
Easy way to get a blood test for…
Easy way to get a blood test for cholesterol.
20 February 2026
Unprompted review
Reply from PocDoc
Hi Ray,
Thank you so much for your kind review! We’re delighted to hear you found it an easy way to check your cholesterol.
Making blood testing simple and convenient is exactly what we aim to do. We truly appreciate you taking the time to share your feedback.
Kind regards,
PocDoc Support Team
Fantastic experience with PocDoc
Fantastic experience with PocDoc. I used a free test and found the entire journey to be seamless. Often, home tests can feel a bit clinical or confusing, but these instructions were easy to use even for a beginner. The results provided genuine insight and were presented in a way that was easy to understand. Great service that makes monitoring your health accessible.
1 February 2026
Unprompted review
Reply from PocDoc
Hi Summer,
Thank you so much for your fantastic and thoughtful review!
We’re delighted to hear you found the entire journey seamless and that the instructions felt clear and approachable — especially as a first-time user.
It’s wonderful to know the results gave you meaningful insight and were presented in an easy-to-understand way. Making health monitoring accessible, straightforward, and informative is exactly what we aim to do.
We truly appreciate you taking the time to share your experience and for your kind words about the service.
Kind regards,
PocDoc Support Team
Simple and quick
The order for a cholesterol heart check came quickly and fitted through the letterbox. Following the instructions I was able to do the test within 20 mins, including the 10 min wait time for the test strip to analyse the small blood sample. I'm not entirely convined by the accuracy of it based on you having to take a photo of the test strip, but my results came back as very good, so I didn't use the free call from them to discuss it, so can't comment on how this was. It seems like a simple, easy way to get tested.
16 February 2026
Unprompted review
Reply from PocDoc
Hi Ross,
Thank you for taking the time to share such detailed feedback — we really appreciate it.
We’re pleased to hear your kit arrived quickly and that you found the process straightforward to complete within the expected time. It’s great to know the instructions helped make everything clear and simple.
We are very confident in the accuracy of our test kit, as it has been through stringent scientific and clinical performance evaluation as part of the UK CA medical device registration. It is because of the accuracy performance, that the PocDoc test is being adopted across multiple NHS organisations in the UK. We have included an article here if you wish to read more https://pocdoc.co/articles/how-clinically-accurate-is-pocdoc
Thank you again for sharing your experience. If you have any questions at all, please don’t hesitate to contact us at support@mypocdoc.com
— we’re always happy to help.
Kind regards,
PocDoc Support
It all simply worked.
26 February 2026
Unprompted review
Reply from PocDoc
Hi Gary,
Thank you so much for your great review! We’re delighted to hear everything simply worked — that’s exactly the smooth experience we aim to provide.
We truly appreciate you taking the time to share your feedback.
Kind regards,
PocDoc Support Team
Excellent experience
Excellent experience, replaced first test when results inconclusive
23 February 2026
Unprompted review
Reply from PocDoc
Hi Paul,
Thank you so much for your wonderful review! We’re really pleased to hear you had an excellent experience and that we were able to quickly replace your first test when needed.
We always want to make sure you can complete your test with confidence, so it’s great to know you felt supported. Thank you for taking the time to share your feedback.
Kind regards,
PocDoc Support Team
It was easy and straightforward to use
It was easy and straightforward to use. The results came back in an agreeable time.
4 October 2025
Unprompted review
Reply from PocDoc
Hi Emma,
Thank you very much for your kind feedback.
We’re delighted to hear that you found the test easy and straightforward to use, and that your results came back within a timeframe that worked well for you. Providing a simple process with prompt, clear results is exactly what we aim for.
We truly appreciate you taking the time to share your experience.
Kind regards,
PocDoc Support
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