MysteryLocks Home Escape RoomsReviews 

72
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the games for being incredibly fun, with unique designs and thoughtfully crafted puzzles that provide an exciting experience. Many people appreciate the high quality of the materials and the well-designed scenarios, which are challenging yet not overly complicated, making them suitable for various groups. Reviewers also highlight the ease of setup, making the games simple to prepare and play, often with the ability to adapt them for different events or to add personal touches. However, some customers also noted that certain challenges were very difficult to figure out, and a few felt the games were too advanced for younger children, leading to confusion. A small portion of people mentioned minor mistakes in the game or superficial puzzles, and some wished for a demo to work out logistics before starting.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the fantastic gameplay, fun, and... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the games super fun,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I bought the "down the rabbit" enigma and TWO OF THE CHALLEGUES ARE VERY DIFFICULT TO FIGURE OUT. THE DOORS (the selected figures are not well pointed specially of te clock tonges) and the other are t... See more

Company replied

Rated 4 out of 5 stars

The puzzles & the experience were great! The instructions were lacking but customer service was quick & helpful. The tiny print was difficult to read, maybe a different font would be better. I did no... See more

Rated 4 out of 5 stars

We had a fun time but it was definitely too advanced for my kids 12 and under. My 18 year old and his friends helped, but we needed most of the clues. It was alot of fun, though. We fumbled our way... See more

Company replied


Company details

  1. Toy and game manufacturer
  2. Game Shop

Written by the company

Welcome to MysteryLocks, your go-to destination for immersive and unforgettable home entertainment! Our easy-to-setup printable escape rooms promise hours of mystery, excitement, and adventure, all within the comfort of your own space. Designed for individuals, families, and groups of all sizes, our collection boasts over 60 engaging themes, ranging from kid-friendly party games to challenging adult experiences. Customize your adventure with unique escape room props and decor to create a fully immersive experience tailored to your preferences. Ideal for memorable nights with friends or distinctive party activities, MysteryLocks has something for everyone. Don't wait any longer – download our Print & Play escape room games now and embark on a one-of-a-kind journey without leaving your home!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

72 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(72)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

I LOVE it!

I LOVE it!! It's very useful to work with mi isl students!
I have bought three of your escape rooms and I'm sure I'll buy more!

30 October 2023
MysteryLocks Home Escape Rooms logo

Reply from MysteryLocks Home Escape Rooms

Thank you so much, Jessica — we LOVE hearing this! 🙂 Knowing our games are useful for your ESL students is really special to us. And wow, three escape rooms already — we’re so grateful for your support and can’t wait to bring you even more adventures for your classroom.

— Robert & Gabriel @ MysteryLocks

Rated 5 out of 5 stars

A Wonderful Experience!

This was a such a fun escape room! The customer service was great too! My family and I enjoyed solving the puzzles. The only issue I had was that one of the puzzles had multiple answers, so we weren’t able to escape the room without looking at he answer. Other than that, we had a wonderful experience. We will definitely buy from them again!

28 October 2023
MysteryLocks Home Escape Rooms logo

Reply from MysteryLocks Home Escape Rooms

Thank you so much for sharing your experience, Lana — we’re thrilled your family had such a fun time with the escape room! We really appreciate your note about the puzzle with multiple possible answers. Feedback like this helps us refine and improve our games, and we’ll make sure to review that puzzle for clarity. It’s wonderful to hear you still had a great time overall, and we can’t wait to welcome you back for your next adventure!

— Robert & Gabriel @ MysteryLocks

Rated 5 out of 5 stars

Very useful product

Very useful product, helped enormeously to create a great experience

3 October 2023
MysteryLocks Home Escape Rooms logo

Reply from MysteryLocks Home Escape Rooms

We’re so glad to hear our game helped you create such a great experience, Wouter! Thank you for sharing your feedback — it means a lot to us.

— Robert & Gabriel @ MysteryLocks

Rated 5 out of 5 stars

This company has amazing communication…

This company has amazing communication with customers. They are always keeping me updated about products and deals.

14 September 2023
MysteryLocks Home Escape Rooms logo

Reply from MysteryLocks Home Escape Rooms

Thank you so much, Donovan! We believe great communication is part of the experience, so it means a lot to hear that stood out to you. We’ll keep working hard to keep you updated and excited about what’s next!

— Robert & Gabriel @ MysteryLocks

Rated 5 out of 5 stars

We LOVE mystery locks

We LOVE mystery locks! We incorporate their escape rooms in our homeschool curriculum. So fun and a great way help my kids with critical thinking

14 September 2023
MysteryLocks Home Escape Rooms logo

Reply from MysteryLocks Home Escape Rooms

We absolutely love hearing this, Sierra — thank you! Knowing our escape rooms have become part of your homeschool curriculum is so special to us. It’s wonderful that they’re not only fun but also helping your kids build critical thinking skills along the way. We’re grateful to be part of your learning journey!

— Robert & Gabriel @ MysteryLocks

Rated 5 out of 5 stars

Great game

We played it as a team-builder game, it was funny and a bit difficult, but we solved it within 70 mins:) I really recommend it!

21 September 2023
MysteryLocks Home Escape Rooms logo

Reply from MysteryLocks Home Escape Rooms

Thanks so much for sharing your experience! We’re glad the game worked so well as a team-builder — with just the right mix of challenge and fun. Great job solving it in 70 minutes, and we really appreciate the recommendation! And yes — The Lucky Dragon Recipe Hunt might look colorful and easy on the surface, but it hides a layer of complexity inspired by Asian cuisine that makes it extra rewarding to solve.

— Robert & Gabriel @ MysteryLocks

Rated 5 out of 5 stars

Fun Puzzles and Great Communication

Great communication and the puzzles are so much fun!!

14 September 2023
MysteryLocks Home Escape Rooms logo

Reply from MysteryLocks Home Escape Rooms

Thank you so much, Angie! We’re thrilled you enjoyed the puzzles and that our communication stood out too. It means a lot to us to know both the games and the service made a difference.

— Robert & Gabriel @ MysteryLocks

Rated 5 out of 5 stars

Thank you taking my comments seriously

Thank you taking my comments seriously. I really feel like you listened and would be willing to try your games again.

8 September 2023
MysteryLocks Home Escape Rooms logo

Reply from MysteryLocks Home Escape Rooms

Of course — we take feedback very seriously. Every game is created with a lot of heart, and our goal is always to give players a positive experience that reflects the same excitement we felt while creating it. We’re grateful for the chance to improve and happy to hear you’d be willing to try our games again.

— Robert & Gabriel @ MysteryLocks

Rated 5 out of 5 stars
MysteryLocks Home Escape Rooms logo

Reply from MysteryLocks Home Escape Rooms

Thank you! We’re so glad you enjoyed the puzzles and had fun — that’s exactly what we aim for with every game.

— Robert & Gabriel @ MysteryLocks

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