mytacticalpromos.com Reviews 1,156

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 243 reviews, reviewers had a great experience with this company. Customers consistently praise the company for its excellent products and high quality, often noting that items arrive as described and within the expected timeframe. The customer service is frequently highlighted as exceptional, with many people appreciating the prompt and helpful responses to their inquiries and issues. However, some people were dissatisfied with their orders, particularly regarding "mystery boxes" which occasionally contained items of perceived lower value than advertised or expected. A few other people also felt that the ordering process could be confusing, with some experiencing duplicate orders or unexpected charges, and others mentioning delays in shipping or a lack of communication regarding backordered items.

What people talk about most

Product

People report positive experiences with product, often praising the high quality and durability of items like... See more

Order

Reviewers express mixed feelings about their ordering experiences. Many customers praise the customer service... See more

Customer service

Reviewers highlight positive aspects of customer service, often describing it as "over the top" and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of... See more

Price

Consumers find price to be ambiguous, with many appreciating the good quality products for reasonable prices... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Yeah totally legit reseller. Good customer service. Some of their promos are way out there and I won't mess with those. The customer experience is not seamless and a little confusing. The website's an... See more

Rated 4 out of 5 stars

Tactical promos offer quality products at discounted prices. At the same time, their promos are a little misleading leading to extra charges. However. If you contact Tzctical promos they are more than... See more

Rated 4 out of 5 stars

I ordered a promo bag with a couple other items. I got worried because I didn't see no tracking information but it took my money off my card. One quick email to my tactical promos bingo they had givin... See more

Rated 4 out of 5 stars

I've had an overall solid experience with this company over the last 2 years. I've ordered many products and have always received my items in a timely manner (usually within 7-10 business days, someti... See more


Company details


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

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How this company uses Trustpilot

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Rated 1 out of 5 stars

My tactical promos is crooked and a scam.

This company has been stealing our money. I made a purchase from this company and they enrolled us into something at 19.95 a month and have been stealing that from us every month for a while. We have received nothing from them and they have been stealing our money.

27 January 2026
Unprompted review
Rated 5 out of 5 stars

I had no problem what so ever.

I had no problem what so ever I just lost my job and couldn't afford it right now until I get back on my feet. So I recommend that hikers, fisherman,and campers subscribe to Tactical Promos cause they have good reliable products.

23 January 2026
Unprompted review
Rated 3 out of 5 stars

I have to agree with everyone about the…

I have to agree with everyone about the mystery box. They advertise a picture of a box filled with goodies. I received a knife. That's it. That was very disappointing because I got it for my son's birthday I don't like having to explain why to my son. However they did response to my email asking for a refund or exchange

17 January 2026
Unprompted review
Rated 5 out of 5 stars

Great 1st Aid kit

The trauma kit was a welcome surprise. It actually has products inside that would help a person survive until medical personnel can arrive. Good deal.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

SIMPLE and EFFECTIVE I did have a little trouble trying to…

I did have a little trouble trying to figure out how to return the items I had ordered. Once I figured out how to do it I had absolutely no problems. I let Tactical Promos know that I wanted to return the item, they sent me a return label. I was able to print out and use to return the items. I’ve been told it will take a few days to process and refund. I have ordered quite a few items from Tactical Promos. They are honest trustworthy and fine items that I have ordered. I have never had a problem with them until this last order. I told customer service that I wanted to return the items and I had no problem at all. Thank you, Tactical Promos.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

The company has quality goods to…

The company has quality goods to purchase with basically just shipping fees it's a great way to get quality merchandise at a huge savings there are no feed back issues when you have an issue with any item you've bought they respond fast honest and take care of any issues you face I will use this company for more goofs they make excellent gifts also all in all I will suggest this out fit to all my friends I know they will purchase items and be happy as I am thank you guys and gals keep up the great work I'll be buying soon thanks again

7 January 2026
Unprompted review
Rated 5 out of 5 stars

They have a wonderful selection of…

They have a wonderful selection of items and clothing. Shipping is quick, everything is packaged to avoid damage in transit, and the one time I had an issue they were quick to correct it, even though it was a shipping issue, not their issue.

9 January 2026
Unprompted review

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