Nakeddog Reviews 

141
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the raw food and the wide variety of delicious flavors available for their pets. People note that online orders arrive promptly, and the customer service team is always exceptionally helpful when assistance is needed. Buyers often emphasize how healthy and energetic their dogs appear after eating these meals. However, some people mentioned experiencing occasional delivery delays, late arrivals, or encountering minor packaging problems with their shipments. Reviewers also noted that external delivery partners occasionally fell short, though internal support teams actively worked to resolve these unexpected issues.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that even fussy dogs love the different... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that orders are consistently super reliable... See more

Quality

Consumers find quality to be exceptional, with reviewers noting that their pets love the raw food and look... See more

Service

Clients share satisfaction on service, frequently praising the reliable, efficient, and five-star support... See more

Customer service

Customers expressed great satisfaction with customer service, noting that staff members are responsive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great food Great service I have been ordering Naked dog for a while and it suits my 2Westies who have different requirements. Recently had an uncharacteristic problem with a delivery over bank holi... See more

Rated 5 out of 5 stars

Easy online ordering, amendment to shipping dates of subscribe & save orders. Prompt delivery, well packaged. We started with Naked Pup for our Golden Retriever puppy and have now progressed to Nak... See more

Rated 5 out of 5 stars

Responsive and effective customer service, any issues dealt with promptly. Harry loves his raw food, the quality is spot on. NAKED DOG please consider a different delivery partner, DPD letting... See more

Rated 5 out of 5 stars

Excellent service as always. Keeps me informed when repeat order is due, when dispatched and delivery company also keeps me informed when thay have the package and the one hour delivery slot includi... See more


Company details

  1. #61 of 97 best companies in Animal feed shop
  2. #46 of 94 best companies in Food Manufacturer

Written by the company

High quality frozen raw dog food, neatly packed and delivered directly to your door. Raw dog food as it should be.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

141 reviews

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Asks customers to review

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4.7

All reviews

(141)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

1st experience of ordering online…

1st experience of ordering online although we have been a customer via a local shop for over 12 months
Delivery arrived perfect and ontime.
Quality of the food and packaging is superb .Our cavapoo Bobbi just loves everything about naked and so do we 🩷🐾

26 March 2026
Rated 5 out of 5 stars

Good food and prompt delivery

Previous difficulties with deliveries arriving late or not at all seem to have been resolved. I can only assume that Naked Dog have had consultations with the carrier as the past three deliveries have arrived promptly with the food still frozen.
My dogs, one is a fussy eater, love this food, the bowls are licked clean

22 February 2026
Rated 5 out of 5 stars

We have used Naked Dog for a weekly…

We have used Naked Dog for a weekly order for quite some time now. Reordering is simple, an email is sent before your order is confirmed and to make any changes that you need to or to skip an order you just click the link. We have had a couple of problems with the courier delivering the order and have contacted Naked Dog directly and chatted to Mickey who has sorted out a replacement order and spoken with the courier at a remarkable speed to get the problem resolved. Excellent customer service always helpful over the phone and I would highly recommend them

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Raw Dog Food Cant be Beaten ❤️❤️❤️

Excellent company their raw dog food is out of this world and their customer service and communication are second to no one they are NUMBER 1 in every way and tick every single box!!!Keep up the good work you are all amazing at Naked Dog ❤️❤️❤️❤️❤️❤️❤️❤️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

26 January 2026
Rated 5 out of 5 stars

Fantastic company

I buy from naked dog regularly, my 4 dogs are very picky eaters and this is the only food they all eat. Great choice of flavors to choose from and a nice selection of raw treats too that my dogs love.

25 January 2026
Rated 5 out of 5 stars

Excellent service as always

Excellent service as always. Keeps me informed when repeat order is due, when dispatched and delivery company also keeps me informed when thay have the package and the one hour delivery slot including drivers name.
My two dogs love the food, all the different varieties and both look well on it. Would definately recommend this dog food and company for the five star service provided. Myself and my dogs thank you !

27 December 2025
Rated 5 out of 5 stars

Would recommend

Food is excellent quality and good value for money. Even better we can do a subscription service which is a bit cheaper and is very reliable. We have been using it for almost a year now and would recommend to anyone with a dog on a raw diet.

27 December 2025
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service - I had an issue with a missing delivery and my query was dealt with immediately, with the missing item dispatched the same day.
Great dog food too!

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Easy online ordering & general

Easy online ordering, amendment to shipping dates of subscribe & save orders.
Prompt delivery, well packaged.
We started with Naked Pup for our Golden Retriever puppy and have now progressed to Naked Dog. She loves it.
Easy to dish out & weigh.

25 November 2025

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