Nassboards Reviews

474

•

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent value of the products, often highlighting their effectiveness and durability. Many people also commend the outstanding service, noting the responsiveness and helpfulness of the staff, who efficiently resolve issues and provide great support. Furthermore, consumers frequently mention the very fast and often next-day delivery service, which adds to their positive experience and satisfaction. However, some customers also noted concerns regarding delivery, with a few experiencing delays or issues with couriers. Additionally, a small portion of people received products with damaged packaging or minor imperfections, such as open box ends or rounded corners on boards.

What people talk about most

Product

Clients share positive opinions on product quality, value, and selection, with many reviewers expressing... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers consistently praising the... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent and great,... See more

Quality

Reviewers highlight positive aspects of quality, with many customers expressing extreme happiness with their... See more

Staff

Consumers find staff to be positive, with many reviewers highlighting the helpfulness and efficiency of the... See more

Reviews shaping this summary

This was my second purchase of underfloor heating kit via Amazon On arrival,we found that the thermostat was missing, Amazon advised to contact Nassboard directly A quick email from me,was... See more

Value for money , excellent product range and very high quality. Next day delivery is an added bonus . Martin at Nassboads was brilliant for customer advice and very quick to answer any questio... See more

Company replied

I have used Nassboards for a few years now and have their underfloor heating in most of our rooms. Their products are great, competitively priced, and the before and after service is even better!! I... See more

I bought some shower niches from Nassboards - great quality, they look great and were much cheaper than similar alternatives offered by the other companies where we bought our bathroom furniture from.... See more

Company details

Written by the company

We are Online Wet room & Underfloor heating supplier Established in 2013 supplying direct cutting out the distributors. Operating out of 5 Large warehouses sending out over 2000 parcels a week. Our Family run business has £3,000,000 in stock ready to send out for next day delivery when ordered before 1.30pm Monday to Friday with thousands of regular customers. If you have an issue or need help please contact us by email we Typically reply within a couple of hours however there are times when we are extremely busy however we will reply to you please give us the opportunity to help resolve your issue and if required you can contact us on the emails enquiries@nassboards.co.uk & nassboards@live.com who will be happy to help for any issues that you may have. We have a 30 day return policy & happy to accept the return if unused & as sent to you.

Contact info

Humphrey's Farm Lane , CM3 1EF, Chelmsford, United Kingdom
01394 825839
enquiries@nassboards.co.uk
nassboards.co.uk

4.8

Excellent

474 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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All reviews

(474)

90 reviews in the last 12 months

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Merged reviews and profileRead more

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Profiles can be merged for reasons such as identical domains, rebranding, or change in ownership. Read more

Oct 4, 2024

Laminate Insulated Underlay

Great product for laying under laminate flooring, much better than that very dusty green fibreboard. Different thicknesses helps if you need to make up levels..

27 September 2024

Reply from Nassboards

Oct 30, 2024

Thank you for your review

Oct 4, 2024

Easy website and price range to navigate , ordering was simple and was kept informed with delivery information. Would use again

25 September 2024

Reply from Nassboards

Oct 30, 2024

Thank you for your review

Sep 9, 2024

V good product and service Tanking…

V good product and service Tanking material.

All items came in a bucket, Used the primer,
used the tape pulled the bag out containing a tub of tanking material only to find the bag was full of paint as i found out the lid was not sealed what a mess half an hour to clean up hence three stars

6 September 2024

Reply from Nassboards

Oct 30, 2024

sorry to hear this we have now replaced the tanking buckets with internal metal tins so hopefully this will be less of an issue in the future

Sep 6, 2024

Reply from Nassboards

Oct 30, 2024

Thank you for your review

Aug 1, 2024

Good but not great

I bought some Nassboard tanking tape thinking it’s the de facto waterproofing tape (that’s how I feel it’s promoted) but in reality I’d say it’s average. The most annoying thing is the backing strip (the lower of the two) tearing off leaving bits of paper to pick off the centre of the sticky butyl - not easy. Yes, I could probably leave them there but I’d rather stick the WHOLE surface onto the tile board. And I bought eight 5m rolls to do an en suite in a few months after the current project.

25 July 2024

Reply from Nassboards

Published Oct 30, 2024

Thank you for your review

Jul 30, 2024

Order my shower tray yesterday at…

Order my shower tray yesterday at 1.30pm on the dot this wasn't a test, and it came today at 11am, fantastic guys great service 100% order again.

30 July 2024

Unprompted review

Reply from Nassboards

Oct 30, 2024

Thank you for your review

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