Nathaniel Car Sales - Bridgend Reviews 

1,220
TrustScore 5 out of 5

4.9

David Street, Bridgend Industrial Estate, CF31 3SA Bridgend, GB


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Rated 5 out of 5 stars

Really professional team and a special mention for all the help and guidance provided by Geraint. This is my first EV and I felt supported all the way. Also part of the deal was the supply and install... See more

Rated 5 out of 5 stars

From the moment you step into the show room you can see it's well run. Staff are available and the reception area is staffed with the enquiry service one needs. Toilets are visible also, which wh... See more

Company replied

Rated 5 out of 5 stars

Sales man not at all pushy very helpful . We are always made welcome by all the staff even the mechanics who we walk past when getting a free coffee. I do enjoy a free coffee

Rated 5 out of 5 stars

From the moment I stepped into Nathaniel's Bridgend. I was greeted with a friendly welcome. When waiting to see a member of staff they offered refreshments and asked if I was ok and that it won't be m... See more

Company replied


Company details

  1. #30 of 91 best companies in Car dealer

About Nathaniel Car Sales - Bridgend

Written by the company

Group2

Here at Nathaniel Car Sales, we offer a wide range of services suitable for both private & business users. Our philosophy is simple - we believe that hard work, enthusiasm, plus respect for our customers offers a winning formula, that won't disappoint you.

WHY CHOOSE US?

For over 40 years we have taken pride in providing excellent customer service to each and every customer. We prepare our cars to the highest standards, and all vehicles come with a FREE MOT for the lifetime of ownership of your car – plus we’ll even give you a FREE courtesy car to keep you on the road!

Quick Links
New MG Car Deals - Used Cars Bridgend - Used Cars Cardiff - Used Cars Cwmbran - Used Cars Swansea - Quality Used Cars - Book A Service/MOT - Motability Deals - New EV Deals - Fleet & Business Vehicles - New Cars Offers - Used Cars OffersOpening Hours

Social Profiles
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Contact info

  • David Street, Bridgend Industrial Estate, CF31 3SA, Bridgend, United Kingdom

  • 01656 662277

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(1,220)

611 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything was explained very…

Everything was explained very clearly.Julian was very busy so we had to wait a little bit,but we were well looked after. Very pleased with car.

22 June 2026
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Reply from Nathaniel Car Sales - Bridgend

Thank you for your Feed back! We're delighted to hear that everything was explained clearly and that you're so pleased with your new car. We're glad our team made sure you were well looked after, while you waited. Thank you for choosing us, and we wish you many happy miles in your new car!

Rated 5 out of 5 stars

Best dealer I've purchased with so far, will return!

I've bought many cars over the years from different dealers, but the service I received here at the Bridgend branch made me decide that when I do wish to trade in this one in, they'll be my first go-to. From the start of test driving 4 cars/ discussing suitable options within my budget, and trading in my current car, the whole team were kind, patient, and offered us tea & coffee every visit and a full talk-through of the car on collection day. Highly recommend!

18 June 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi Charlotte, Thank you so much for your kind words and taking the time to leave us such a lovely 5 star review

Rated 5 out of 5 stars

Would definitely recommend

Terry was very helpful, no pressure, was happy to answer all my questions
Whole process was very easy and stress free
thank you

26 June 2026
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Reply from Nathaniel Car Sales - Bridgend

HI Tammy, thank you for leaving us a 5 star review, Terry was made up to read your lovely comments.

Rated 5 out of 5 stars

The sales team were excellent.

The sales team were excellent. There knowledge and experience was very impressive making the experience relaxed and straight forward.

20 June 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi Stephen, Thank you for leaving a 5 star review, we are so glad you got the service you required.

Rated 4 out of 5 stars

Not pushy sales on the motability and…

Not pushy sales on the motability and very helpful on collection but there was a lack of comunication in the run up to collection that required me to call several times to try and confirm collection time and if the vehicle was ready

20 June 2026
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Reply from Nathaniel Car Sales - Bridgend

Thank you for your review

Rated 5 out of 5 stars

Quickly

Everything was dealt with quickly anf extremely professional. I would highly recommend

22 June 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi Carl, thank you so much for leaving us a 5 star review.

Rated 5 out of 5 stars

Our salesman Geraint was excellent and…

Our salesman Geraint was excellent and went out of his way to make sure we were satisfied. We were very impressed by our purchase. Our new MG4 170kW Premium Long Range 64kW is a very good improvement over our 4 year old MG4 Trophy of similar spec. We just hope the new cars residual value will be better.

20 June 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi Ian, Thank you so much for leaving a 5 star review. We will make sure Geraint gets to read your lovely comments.

Rated 5 out of 5 stars

Purchased new vehicle from Nathanial…

Purchased new vehicle from Nathanial Car a sales at Bridgend. Initial meeting and discussion around purchasing car was excellent.
After sales contacted by myself and I was seen by a member of the team who helped me with information system and navigation on the car. Would highly recommend Nathaniel garage at Bridgend

21 June 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi Jan, Thank you for leaving a 5 star review. if you would like to contact the Sales Manager he would like to hear about your aftersales experience.

Rated 5 out of 5 stars

Excellent service ! Would definitely recommend

We called into Nathaniel Bridgend to look at the electric cars there
Having never had one before , we had lots of questions to ask .
There was no sales pressure unlike other dealers .
we looked around until we decided on the one we wanted
We were looked after by Craig , who knew everything we wanted to know and told us honestly all about the car we chose , he was very knowledgeable and extremely helpful , nothing was too much trouble
On picking up the car today , he was again helpful and ensured everything was explained before we left
Would definitely recommend him and the company !

21 June 2026
Unprompted review
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Reply from Nathaniel Car Sales - Bridgend

Hi Helen, Thank you so much for your 5 star review, Craig was extremely happy to read your very kind comments. Thank you.

Rated 5 out of 5 stars

Great customer service from first point…

Great customer service from first point of contact, enquiry and completion of a sale. Highly knowledgeable staff and already friendly non pushy approach helped me make my mind up as to what vehicle I was after. Very pleased with the handover of new vehicle.

19 June 2026
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Reply from Nathaniel Car Sales - Bridgend

Thank you for the 5 star review and great feedback, we are glad that you were well looked after

Rated 5 out of 5 stars

Excellent service

Very pleasant and professional sales manager.Excellent and prompt service.
Julian was brilliant and had everything well organised.

14 June 2026
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Reply from Nathaniel Car Sales - Bridgend

Thank you for the 5 star review and great feedback about Julian

Rated 5 out of 5 stars

Thank you Colin we have bought a number…

Thank you Colin we have bought a number of cars off Nathaniel great standard of Customer satisfaction mantained as always.

14 June 2026
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Reply from Nathaniel Car Sales - Bridgend

Thank you for the 5 star review and great feedback about Colin, he is a new member of the team so will be thrilled with your feedback

Rated 5 out of 5 stars

I was interested but not sure

I was interested but not sure. The salesman helped me understand the difference between the vehicles, the costs and what was the best option for me. He even searched to find a car with some mileage rather than a new car to best fit what I was looking for. I found the experience good, helpful and avoided the need for lots of searching

27 April 2026
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Reply from Nathaniel Car Sales - Bridgend

Thank you for the 5 star review and great feedback - we are glad you were well informed

Rated 5 out of 5 stars

Excellent visit and service

From the time we entered the car sales we were quite pleased, we were left to look around at the cars that we wanted to see with no pressure from the staff they did approach us a couple of times asking if we were okay and then told if we needed anything just to look for someone and there was plenty around, when we decided that we needed some help we found Craig and he was very helpful and honest made sure he answered all our questions and gave us some good advice he really made our decision easy and our visit pleasurable

6 June 2026
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Reply from Nathaniel Car Sales - Bridgend

Thank you for the 5 star review and great feedback, we are glad you had a great experience when visiting the dealership

Rated 5 out of 5 stars

Absolutely first class service

Absolutely first class service. Many thanks to Vanessa, Rachel and Dan for sorting everything out for me very quickly. Communication from customer services is excellent. Highly recommend Nathaniel's Bridgend

8 June 2026
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Reply from Nathaniel Car Sales - Bridgend

Thank you for the 5 star review and feedback on the sales and service staff, I will ensure the team get to see your comments

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